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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
811
value
466
shipping
476
returns
382
quality
447
This company responds to reviews on average within 5 days
California
1 review
6 helpful votes
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Rip off
March 2, 2023

Modlily is a chinese company so expect a foreign transaction fee, shipping to be over 3 weeks and the quality to be pretty bad and run small. For me, when trying to return, I understood that there would be a $9.95 charge to return, but what I didn't know is that two of the items were not returnable. No mention of that until I tried to return. Will NEVER purchase from this company again. Another thing - there isn't a way to submit reviews on their website so how funny is it that there are reviews there. And all good reviews?

Date of experience: January 31, 2023
Colorado
1 review
0 helpful votes
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Love these clothes
September 18, 2024

Your cloths are adorable and high quality! I love your clothes

Date of experience: September 18, 2024
GB
1 review
0 helpful votes
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Quick response to any issues or questions
August 7, 2024

Lovely items of clothing and the fit was true to size. Will be ordering again in the future.

Date of experience: August 7, 2024
Michigan
1 review
5 helpful votes
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Waste of Money
May 17, 2023

I bought my swimsuits and waited the month to get them, just to discover none of them fit. When I go to ask for an exchange they say no returns or exchanges. Even though I have an email stating free returns for 30 days. Either way I'm stuck with suits that don't fit and need to go buy more. Support local business that you can exchange no problem and talk to someone live.

Date of experience: April 17, 2023
Illinois
1 review
0 helpful votes
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Anonymous
August 16, 2024

Not all outfits are true to size. I feel most of the outfits are made for tall people

Date of experience: August 16, 2024
Canada
1 review
0 helpful votes
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Nice Clothing
February 28, 2024

The clothes are very fashionable and bright colors.
Sizing is pretty good. I've ordered a lot from Modlily and been very pleased. The fabric sometimes is thinner than expected. I will keep ordering because I do love their clothes.
Delivery is not always as fast so don't be in a hurry to receive your parcel.

Date of experience: February 28, 2024
Florida
1 review
0 helpful votes
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I ordered two bathing suits
June 14, 2024

98% of the time they come true to size I am 5'4 135 pounds. I order large. Very well-made great materials only drawback it takes 3 to 6 weeks to come in! Well worth the wait though!

Date of experience: June 14, 2024
Florida
2 reviews
0 helpful votes
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Very satisfied
March 2, 2024

Very satisfied with everything I purchased from this company. Even when I experienced a problem, they were right on it, and made it good. Clothes are of decent quality, and,stylish. You won't be sorry you ordered from modlily

Date of experience: March 2, 2024
Virginia
1 review
2 helpful votes
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Ordered snowman sweatshirt in November. Finally got it late December. Sent it back and posted on their website (submit ticket) postage and tracking number when I returned it for exchange size (It would have fit 2 people) or refund. So tired of submit ticket or live chat where they are nasty to you orsay same thing over and over. Before buying from them just throw your money in the trash.

Date of experience: February 11, 2024
Pennsylvania
2 reviews
0 helpful votes
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Swimwear
May 5, 2024

I received my order within 2wks. I purchased 2 bathing suits that are so cute. Both fit fine and well made. I will purchase from Modliy again. Ordered a large which I normally wear so they are true to size

Date of experience: May 5, 2024
Australia
1 review
0 helpful votes
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Beautiful bathers
February 10, 2022

Bought some items off this company, and had some trouble receiving them because of the postage and delivery.
The communication back and forth was excellent and on a daily basis. They helped me out until i received my parcel.
My items were all perfect which made my day. The quality of the clothes is very good. Very happy with the service. Thankyou
Maria

Date of experience: February 10, 2022
Texas
2 reviews
1 helpful vote
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Buyer Beware
November 10, 2023

I ordered 3 bathing suits from Modlily and the website advertised "free returns." I would not have ordered had there not been an option for return. When I received the order, the bathing suits were poorly made--primarily due to sizing issues that did not line up with the size charts on their website. The bust size was completely "out of whack." I was hanging out on the top, sides, everywhere. The bottoms were supposed to be waist high, but were hip-hugger and the stride in one of the suits was way too short. When I tried to return the items, suddenly two of them swimsuits are not returnable as they were classified as "flash sale." Interestingly, they were two the most expensive items I ordered. Won't buy from them again -- buyer beware, read all the fine print and anticipate a poor return experience should you need to return items.

Date of experience: November 3, 2023
Florida
1 review
0 helpful votes
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Great suits
September 18, 2024

This is my third one. Nice fit and quality
Always get compliments

Date of experience: September 18, 2024
Missouri
1 review
0 helpful votes
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Love your selections
September 17, 2024

Great items, swimsuits have been great, not had to return a thing.

Date of experience: September 17, 2024
Idaho
1 review
0 helpful votes
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Best online shopping experience for plus size
July 25, 2024

So nice to have so many great choices of clothing. The sizes are true to size. The quality is great.

Date of experience: July 25, 2024
Pennsylvania
1 review
0 helpful votes
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I love the fabric and fit of the pants I ordered however when I went to order more they were out of other colors my size XL. Also was not able to redeem the coupon for being a 1st time buyer. They sent it after the fact. I had trouble leaving a review as the system didn't recognize me as a customer. The return process seems easy but they say if you leave your refund money in your ModLily account it will be there immediately for shopping. Silly me, I believed that and now that I've printed the return label I realize that they're not going to refund anything until they get the package back which makes sense. So you don't get your refund money any quicker by choosing to leave it in your account balance. The way it is stated on the website is misleading. In spite of the frustrations I am happy to have found ModLily. The styles are awesome for women my age and I'm anxious to try more of their clothing!

Date of experience: February 22, 2024
Canada
1 review
0 helpful votes
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Beautiful designs, well made, fit true to size
January 31, 2024

I am 5' tall pear shaped. Tried the large size top but it was a little snug so moved on to XL. Pleased with the length, flows nicely over my hips and covers the areas I need covered without being so long that it needs hemming. I would definitely purchase from this site again.

Date of experience: January 31, 2024
Missouri
1 review
0 helpful votes
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Finally a top that fits a petite woman, in her 60s
February 28, 2024

There were so many tops to choose from; however, the two I chose looked like they would fit. They did. The material is light weight on both, but will work. Ordering was not difficult; however, it seemed to take a long time before they were delivered.

Date of experience: February 28, 2024
Pennsylvania
1 review
0 helpful votes
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Very high quality
August 21, 2024

I could not believe how great my bathing sits fit. The material was very high quality loved the softness of the material. Made to size perfectly!

Date of experience: August 21, 2024
Georgia
1 review
0 helpful votes
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Great style!
June 19, 2024

I ordered a couple times, I always got what I orders, they use great fabrics.
Love how they have diversity, great style, fit well and it ship ina timely manner.

Date of experience: June 19, 2024