Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Order came weeks before anticipated. Beautiful fabrics and great fit. I loved every item of the many that I ordered. Colors were as bright as advertised.
I would like to have had a smaller size option on some of them.
Very impressed, surprised with this swimsuit set. I'm 5'3", 115 lbs, 59 yrs old. Suit fits well & its quality is good/nice. Top could be a smidgen larger, it's a bit tighter to pull top on...oh well. I can tell it will be fine & comfortable enough for swimming.
Modlily is amazing! It was a great experience with them because all of the products so amazing and affordable. It's absolutely perfect for me. Their quality is amazing, very fast shipping. I have no complaint at all. Love this site!
I was happy with my purchase. Got 4 swimsuits and all were made very well and wood quality material. The turn around time for receiving my purchase surprised me. I thought it would take a lot longer to get them. They also were true to size. Will order again
Easy to order and arrived in short time. Like the big sleeves and lovely color of this shirt. I should have gotten a size smaller but I will keep, just wanted you to know they run large. I usually wear a 16, so got an X-L, should have tried the L. Over all it's a very nice shirt., light weight and long enough, I'm 5'7" so like long shirts. Also an old lady so don't care for the shirts that are short or expose too much skin...
I have bought several pieces of clothing, dresses, pants, tops. I have love them all.
I am very pleased with the most of the items I have purchased from your company. There have been a few items that did not fit or wash well. There have only been two items that had this problem and I have purchased several pieces of clothing.
First, it was so easy to order. Then Modly kept me advised every step during shipping all the way to the delivery. Once delivered, I loved my bathing suit even more than the picture.
I placed 3 orders. First order spent weeks "moving through the USPS system". Not something I understand since the seller is in NY and I am in NJ. First order product was exactly what I expected and I loved it. So...I ordered again. Second order also took weeks to arrive. The products were beautiful but didn't fit my "curves" as expected. I contacted them for return information since there were multiple garments to return at $9.99 each. I was hoping for a return agreement with PayPal (how I purchase online goods). No help there. Third order has just shipped (USPS). All ordered days after the arrival of the first order. ModLily products are lovely, but not worth the long wait AND the expensive returns.
I ordered 3 items in January, finally got them in April. None of them matched descriptions or size horrendous cheap fabric which which can only be described as a fire hazard. I spent $86 and after multiple emails 1 was offered $17 By means of a refund. I was so exasperated I accepted it in June! Stay away from these rip off merchants
ModLily has a lot of very nice items and very good prices. So far, all the orders I've placed with them has completely come in in a reasonable amount of time. I can't comment on customer service since I've never had any reason to deal withe them. Plus, the "commits" posted in each items are from actual shoppers and not hired hand some company use to type up a bunch of positive comments. With Modlily, people post actual pictures of themselves wearing the clothing which is terrific.
Simple, easy ordering online, found what I wanted to order, once done easy checkout page….
I made an exchange and they kept it. Now they don't want to return the dresses or the money, and when I contact them online they simply say that they will fix me in 24 hours and that was 4 months ago. Do not buy there it is a hoax.
While I loved the design of all of the tops, dresses, etc. on their site the reviews were horrible. I decided to try three pieces fully expecting they either would never come or be tattered and extremely flimsy. While the order did take about a month to actually process, I have to say I really liked the pieces I got. I'm not sure how long they'll last as they are so inexpensive however they are just as represented on the site, nice heavy weight and warm and seem definately worth the price even if they only last one season.
I shop for my teen daughter's clothes on Modlily. We've been very happy with the price, material and cut (the way the clothing fits - it's geared for taller, slimmer bodies). The only complaint is the delivery time, it just takes a little long time so you better not be in a hurry to receive the items.
Ordered a black halter maxi dress for summer. Took two plus weeks to arrive. It is navy blue and the sizing is off by two sizes. Cannot reach the company via email, no responses to my inquiry about returning the item So unhappy with the product quality and poor customer service. Buyer beware of this company!
Not only will you find the most beautiful, unique, high-quality items at the best price, Customer Service is a joy to work with. I have occasionally had to exchange an item for a different size and they are continually engaged with updates on the return process. I'm so glad I discovered Modlily. You will be, too!
My package arrived in good time and was packed very nicely whilst not expecting that or the quality of my purchase as it was my first of many purchases from you guy's...thank you sooooooo much 😍
It took me 2 months & a ton of hassle to finally receive my product. It didn't come close to fitting! I ordered by their sizing & one item is 1 size too small, the other about 4 sizes too small. The quality was really bad. They offered me 40% credit to keep the items or pay for the return to Asia myself. So I paid $30 for the 'pleasure' of trying their product! Wonder how long, or even if I'll ever get my partial refund.
I'm very happy with Modlily clothes. They are really cute. But there are a couple of problems with the sizing and delivery. Each item is sized a little differently. Even though I always check the size guide sometimes the items don't fit when I receive them. Also, shipping takes a very long time before you finally receive your order.
No Star Rating! I would not recommend this site. Sizing was way off. Won't give me address to return and offered only 30% credit. Nearly a week of emails and they still havent resolved refund. Last msg says we will dispatch order asap? What Order? Do not buy from Modlily. Wish is a very good site and cheaper. Refund happily and you do not have to return item.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards