Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Online ordering is easy & convenient. There was a great variety of merchandise offered. I was looking for a Tankini top and was able to find several that I am purchasing.
Have purchased several different items and only returned 2 due to size issue. Their automated chat system works flawlessly and I've had no problems exchanging an item.
Quality is good and I've been satisfied.
Very happy with my experience with ModLily. The site was easy to use and my purchase arrived within the time frame given. I was especially pleased with the quality of the swimsuit I purchased.
I had a very difficult time to get to use my coupon or not use a coupon to charge me more money and that went on and on for a couple days and then I tried it today and it went great. Don't know what the problem is. Thank you.
I ordered two items a month ago and only one item has been delivered. The tracking system has not allowed me to track the missing item.
The delivered item is perfect.
I need to return and can't figure it out 3 items to return, keeping one. Help me. Need credit. Don't know much more to say except need help. Order 4 suits, keeping one need to return 3.
Selection was good. I have never ordered from this site before. I am hoping that the actual quality of the items that I ordered is as good as the items looked in the pictures. Then I will be a return shopper.
Very good straight forward 👍new customer will order again 😄 That's all the reviews I can give you until I receive the order then I can give you another review
I don't like that I could not get a full reimbursement for my purchase. This is why I normally purchase from Amazon. I thought I would try your brand and no satisfied with the reimbursement process. The outfit i purchased did not fit. I wanted to purchase another size and it is not showing that it available on your site. My rating is good because I found that the material was good.
Quality is not always the best and materials absolutely are different when you get them compared to website. Shipping is quicker than most of these websites, although they are giving you a date of arrival. I will see if that really happens.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.