About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I have been so pleased with everything I have ordered. I was uneasy but everything has come and has been just what I ordered. Even when Canada was experiencing a postal strike they kept in contact and compensated me for a delay that wasn't their fault. Their clothes are so bright and pleasing
I did a FB chat with Dharani this morning who made the experience go to a 5. Last night I went to place an order, however it gave me a different delivery date for an expedited order than when I was first adding to my cart. Therefore, I did not place last night as the dates were further out. Discussed the issue with Dharani and she put a rush on my order so that I would receive by the date that came up originally. She made the process a very good experience vs not so good. Great customer service!
Products are lovely in looks
Many products look like sweaters, but are not- very thin
Most all have sleeves too long
Unsatisfactory returns- no money refund, only a 30% credit toward future purchases.
A little inconsistent in fit- some fit fine, done too small. Makes ordering future items difficult.
Beautiful and unusual designs- need to be heavier for winter.
I have been ordering from Modlily for years and have loved every suit I have gotten. Great quality and fast shipping. Just order my 9th and 10th suits today!
Looking forward to seeing how they fit! I'm between a medium and large, ordered a large. I'm a size 8-10 curvy pants and 36DD bust. I'm 5'6 and 140lb. I'll let you all know!
Package sent to wrong address first then shipped to us here in Florida supposed to have before Christmas at our regular house address here for the winter received here finally package was not in good shape then charged postage was supposed to be free shipping still waiting for second package not real impressed
It is easy to use site, so we will see if I get items in a timely fashion as I paid for expedited service
Lots to look at and explore, but too many emails.
The clothes take awhile to arrive so make sure you're not in a hurry.
There is a great variety and the prices are very reasonable. I'm excited to try these on. It would be helpful if a letter counter were available.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members