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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Prices were reasonable, shipping was quick and items in perfect construction,
I liked items ordered but none of them fit.
The return was very simple to do no hassle.
I've been waiting on my order for 2 weeks. It's been processing for days and hasn't moved. I reached out to their customer service and was told they would move this to urgent shipping but it still hasn't moved. This company might be a scam so don't waste your money.
I like the clothes I have received, however I had to exchange 1 of my dresses for a smaller size and I can see that the return has been delivered yet they still have not sent out the replacement or returned my money. No communication with me whatsoever!
Had several tankinis in mind but ended up with this real and black one. Received it very quickly and was very satisfied when I opened the package! It fits well and the pattern is even prettier in person! Would order another one again!
My bather is so pretty and fits well. I even bought a second one. The colors don't fade. I am happy with the quality of the fabrics.
I was very pleased. I love the colors and the way they fit. Will definitely buy again from company.
Bought several casual and summer backyard comfortable outfits
I'm so pleased with the swimsuits that I have purchased from modlily. They are fashionable, well made and I look fabulous.
Loved the fit, the feel and the look!
Will recommend and order again
My items were on sale and order was delivered quickly. One of the items was too big. I was able to exchange for a smaller size with no problem. Great quality and service! I am very happy with my purchases.
It has taken me two years to get this issue resolved. As soon as I received the bathing suit and realized it was the wrong size I returned and kept having to talk to someone and get a different ticket number. Finally it was resolved and I had to pay a extra 11.00 to finally get my bathing suit after two years.
My tankini set was very well made, top fitted perfectly, the shorts were a little big so I have ordered the smaller size. More than happy with the product.
I ordered 2 bathing suits this time & necklace & ankle bracelet. Same as last year... My 2 suits are Absolutely Fabulous! Look EXACTLY like photos & shows they are of excellent quality! I am so very happy & pleased with my purchases. They fit perfectly too. I really do love this site! Would highly recommend as well! Also, things arrived within 2 weeks which is also Fabulous! Way to go Modlily...!
I ordered bathing suits a month before my vacation. I purchased from modlily because there delivery time was more than adequate for my time frame. My purchase didn't come, I contacted modlily and was told it was shipped when it wasn't. I contacted USPS and was told a label was printed but that did not mean anything was processed or shipped. We went round and round for several weeks. I asked 3 times for a refund, they said they couldn't because it was shipped. They said after I received it I could return it for a partial refund. My order finally came weeks after my vacation was over. I am afraid to return it, don't think I would get a refund. Will never order from them again.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.