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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
810
value
465
shipping
475
returns
382
quality
446
This company responds to reviews on average within 5 days
Canada
1 review
0 helpful votes
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Love modlily
August 12, 2024

I have bought 5 swimsuits and love every one of them. They fit true to size and very comfortable

Date of experience: August 12, 2024
South Carolina
2 reviews
0 helpful votes
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Great swimwear
April 23, 2024

I have been mostly satisfied with my swimwear orders and will keep getting swimwear from here. The one time I had to send something back was because it didn't look good on me, so there was nothing wrong with the swimsuit. I will say that everything looks good on the models they use. Would be nice to see things on more regular shaped people.

Date of experience: April 23, 2024
North Carolina
1 review
0 helpful votes
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True to picture perfect
September 2, 2024

I absolutely love the dress I got. It was exactly like the picture showed. It fit perfectly! True to size.

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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Great clothes
September 24, 2024

Hard to decide what to chose
Awesome selections-always

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Great experience.
July 20, 2024

It was so easy and refreshing to get my return done without a hassle. The person was responsive and very fair. I will shop here again

Date of experience: July 20, 2024
Canada
1 review
0 helpful votes
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Five stars
September 24, 2024

Love your products and good quality of clothing I enjoy warring.

Date of experience: September 24, 2024
Illinois
1 review
0 helpful votes
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Midwestern old woman
September 24, 2024

Easy to order but am unsure about sizing. Will return if it doesn't fit

Date of experience: September 24, 2024
Virginia
1 review
0 helpful votes
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Poor Customer Service - Sizes are incorrect
May 20, 2024

Ordered two blouses, large size. What was received were marked as larges but more like XXL for other retailers sizes.
Used online form to request return and exchange, that form is confusing. So I called customer service to verify the size I need is MEDIUM. Received email from Modlily stating the size requested is same as first ordered. I have sent them another email stating the exchange is for MEDIUM. Still waiting on their replay and new smaller sized items.
Poor customer service since they don't know how to update their own RMA records correctly.

Date of experience: May 20, 2024
Nebraska
1 review
0 helpful votes
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Inconvenient
July 5, 2024

I ordered the swimsuits and had changed my address on the form but when I was sent my confirmation it had my old address. By the time I had sent an email to you it had already been shipped.

Date of experience: July 5, 2024
Michigan
2 reviews
0 helpful votes
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Nice clothing, slow shipping
May 10, 2024

I have liked everything I have bought from Modlily. My only complaint is the time it takes to get an order. The second order I placed did arrived in less time than the first one but if you want to buy something for a special occasion, you had better order it as soon as possible to make sure it arrives in time for your event.

Date of experience: May 10, 2024