I ordered 1 item they took money from my bank account. For it yet are now telling me they did not have any order.they dic not give me order #... nothing...may uncle is now preparing paperwork as what they did is THEFT...suing them and notifying Better Business Bureau...don't know how they have good reviews BUYER BEWARE

I contact Modlily customer service by Life chat. It was the worst experience. Instead of solving my problem, the agent kept sending me to different pages to read the policy, etc. Not even an attempt to understand the problem or solve it. I spent too much time on this chat explaining everything 3 times and no resolution. I wish it was a phone number to talk to someone. This makes me not buy from this company again. My issue is still not resolved.

Ordered approx 8 swimsets + other items in Feb 2024. 6 swimsets didn't fit. Was out of state for 10 wks to care for family member, who then passed away. Pkg was on porch when we returned. Although return time ended while I was gone, I contacted Modlily & they offered to extend my return time. I was VERY pleased with their customer service! Thank you.

I had to pay my own costly shipping to exchange my item as it required a tracking id. I paid more for the return shipping of this item then the clothes are actually worth, lesson learned. The t-shirts were of good quality and fit but I probably won't order on Modlily again because it's too expensive if one of the clothing items don't fit.

I love this suit for so many reasons, first the colors and pattern are exactly as described and it's absolutely beautiful, second it fits perfect, I'm 5'4" 159 and bought a large it's the perfect fit! I love how it wears, couldn't have asked for a more comfortable suit! I get so many compliments on it, and will definitely be buying more in this style!

I have been thrilled with my experience with Modlily! They have excellent products! They are lovely in colour and construction!
The service and attention to detail has been outstanding! Now that I have shopped with them, I will be looking at ordering more clothing
From this company! I am sure I will get a lot of compliments on the swimsuits that I have purchased! They are set up so you know exactly where the product is at any given time! They have expedited my last order! A very satisfied customer!