Sitejabber Website Reviews and Complaints
business logo of Modlily

Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
Write a Review

About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
grey star
grey star
grey star
grey star
grey star

Reviews Summary

Modlily has a rating of 4.5 stars from 7,977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
811
value
466
shipping
476
returns
382
quality
447
This company responds to reviews on average within 5 days
Florida
1 review
0 helpful votes
Follow Pamela W.
Unfollow Pamela W.
Send Message
Share Review
Report Review

Women's tops
October 10, 2024

Modlily is the best place to shop. They are easy to order from and when not satisfied they are easy for returns.

Date of experience: October 10, 2024
GB
1 review
0 helpful votes
Follow Hewlett A.
Unfollow Hewlett A.
Send Message
Share Review
Report Review

Party dress navy lace
October 10, 2024

This reasonably priced dress had a lovely swing to it ans was much admired.Wore it to a ball true to size.

Date of experience: October 10, 2024
Tennessee
1 review
0 helpful votes
Follow Catheryn H.
Unfollow Catheryn H.
Send Message
Share Review
Report Review

Swimsuits fit great
September 29, 2024

I ordered 4 swimsuits a few months ago and loved all of them. They fit better than suits I had tried at local stores. Thank you.

Date of experience: September 29, 2024
New York
1 review
0 helpful votes
Follow William C.
Unfollow William C.
Send Message
Share Review
Report Review

Lovely Cloths
September 29, 2024

Just ordered, hope it fits well. The selection is so vast you have to see it all and think about future orders,

Date of experience: September 29, 2024
New York
1 review
0 helpful votes
Follow Ermelinda B.
Unfollow Ermelinda B.
Send Message
Share Review
Report Review

1stTimer
October 28, 2024

I can't wait to receive merchandise, I hope they as pretty as the photo.

Date of experience: October 28, 2024
New Jersey
2 reviews
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Send Message
Share Review
Report Review

Summer Clothes
August 21, 2024

The ordering goes very smoothly. I do on line. Tracking package is easy to see. Fit is usually very good and accurate. The material for summer clothes is light weight. Returning has not been a problem
They sell long sleeve tankini bathing suits that I need to block the sun. They are pretty and comfortable. The CHAT customer serves works well.

Date of experience: August 21, 2024
Australia
1 review
0 helpful votes
Follow Fraser D.
Unfollow Fraser D.
Send Message
Share Review
Report Review

Fantastic
October 10, 2024

Great service. Kept informed all the way. Products exceeded my expectations and were better than pictured.

Date of experience: October 10, 2024
Australia
1 review
0 helpful votes
Follow Elaine S.
Unfollow Elaine S.
Send Message
Share Review
Report Review

Excellent
October 10, 2024

Very impressed with my purchase. Was hesitant at first as I haven't worn a dress for so long. Excellent fit too.

Date of experience: October 10, 2024
Texas
1 review
0 helpful votes
Follow Joana N.
Unfollow Joana N.
Send Message
Share Review
Report Review

Christmas tops
October 28, 2024

So festive and fun! Excellent choices! Coupons!
Discounts! Buy 4. Wow
Classy!

Date of experience: October 28, 2024
Oklahoma
1 review
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Send Message
Share Review
Report Review

Will review after receipt of product
October 28, 2024

Cannot review at this time. Have not received prod

Date of experience: October 28, 2024
New York
2 reviews
0 helpful votes
Follow Ita C.
Unfollow Ita C.
Send Message
Share Review
Report Review

Happy
October 28, 2024

Positive. So far no complaints. Some small issue has to be worked out.

Date of experience: October 28, 2024
Montana
1 review
0 helpful votes
Follow Angie M.
Unfollow Angie M.
Send Message
Share Review
Report Review

Awesome purchase
October 28, 2024

It was so easy to purchase from ModLily. The products look like they will be very nice.

Date of experience: October 28, 2024
Norway
1 review
0 helpful votes
Follow sonja A.
Unfollow sonja A.
Send Message
Share Review
Report Review

Bra
February 27, 2025

'@&kr".,?!')(; :/- *******321"''[]{}#%^*+=_\|~<<€$£.,?!'

Date of experience: February 20, 2025
Washington
1 review
0 helpful votes
Follow Debbie E.
Unfollow Debbie E.
Send Message
Share Review
Report Review

Refund applied
October 6, 2024

I purchased a top that did not fit to my satisfaction. The return was simple and quick. I was given the choice of refund if exchange

Date of experience: October 6, 2024
California
1 review
1 helpful vote
Follow Donna C.
Unfollow Donna C.
Send Message
Share Review
Report Review

Bathing Suit Order Through Modlily
July 21, 2024

This is my second purchase from ModLily. I love the colors, patterns, design of their bathing suits. The material is lovely. In my opinion the sizing runs on the small side. Shipping time is a bit slow probably because it is international.

Date of experience: July 21, 2024
New York
2 reviews
0 helpful votes
Follow Barbara M.
Unfollow Barbara M.
Send Message
Share Review
Report Review

Modest tank top style swimsuit tops.
July 29, 2024

I bought two tankini swimsuits that have bottoms that look like shorts and the tops are tank tops with built in bra. I am very comfortable wearing the tops with blue jeans to go to the grocery store or other errands.

Date of experience: July 29, 2024
Canada
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Send Message
Share Review
Report Review

Great products
October 8, 2024

I own several of your products and always get great responses. When I refresh my wardrobe I pass them on to the delight of my friends.

Date of experience: October 8, 2024
New Jersey
1 review
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Send Message
Share Review
Report Review

Ordering was easy
September 29, 2024

Placed an order for holiday shirts and will arrive within the month of October which is plenty of time

Date of experience: September 29, 2024
Kentucky
1 review
0 helpful votes
Follow Ann C.
Unfollow Ann C.
Send Message
Share Review
Report Review

Flattering Tops
October 27, 2024

The tops fit me well and I receive many compliments on tops I have purchased in the past.

Date of experience: October 27, 2024
Utah
1 review
0 helpful votes
Follow Deb H.
Unfollow Deb H.
Send Message
Share Review
Report Review

I ordered the wrong size and the return/exchange was simple and fast. Because I had ordered other items that were the wrong size that hadn't been shipped, I asked if I could change the size on those items. They responded immediately and changed my pending order.

Date of experience: July 31, 2024