Sitejabber Website Reviews and Complaints
business logo of Modlily

Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
Write a Review

About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
grey star
grey star
grey star
grey star
grey star

Reviews Summary

Modlily has a rating of 4.5 stars from 7,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
810
value
465
shipping
475
returns
382
quality
446
This company responds to reviews on average within 5 days
Colorado
1 review
0 helpful votes
Follow Joyce M.
Unfollow Joyce M.
Send Message
Share Review
Report Review

Great Site to Shop In
April 13, 2025

Easy to find products, view the products ad descriptions, and so easy to place orders. Has a good variety of payment methods. I am looking forward to receiving my items and wearing them.

Date of experience: April 13, 2025
South Carolina
1 review
0 helpful votes
Follow Lynn A.
Unfollow Lynn A.
Send Message
Share Review
Report Review

Poor shipping
April 10, 2025

The quality of the bathing suit is great. True to size, for fit. Shipping is terrible. Ordered on 2/25, didn't arrive until 4/4. Lots of chat to find out what was going on.

Date of experience: April 10, 2025
Florida
1 review
0 helpful votes
Follow Terri G.
Unfollow Terri G.
Send Message
Share Review
Report Review

Fabulous choices
April 16, 2025

I love your website! You offer some of the most unique clothes and bathing suits! I am bankrupting my husband... lol! Keep up the good work! Love you guys!

Date of experience: April 16, 2025
Virginia
2 reviews
0 helpful votes
Follow Donna H.
Unfollow Donna H.
Send Message
Share Review
Report Review

Way Too Much Fun!
March 21, 2025

So much fun and easy to shop on this site. This time I was shopping for my sister. I emailed images of my selections and of course she loved every single one!

Date of experience: March 21, 2025
California
1 review
0 helpful votes
Follow Kathleen S.
Unfollow Kathleen S.
Send Message
Share Review
Report Review

Please have dress delivered by April 19. I have a special occasion arriving soon and this is what I plan to wear. I have expedited shipping and anticipate designated date than you

Date of experience: April 12, 2025
Washington
1 review
0 helpful votes
Follow Deniece A.
Unfollow Deniece A.
Send Message
Share Review
Report Review

Good quality
January 17, 2025

Ordering is a pain sometimes. The website says to put in the code code to apply to your order and it'll kick it out all the time. The clothes are pretty nice for the price. Their customer service has been pretty decent except they refund your money to your account. The biggest complaint I have is I had no idea that it was a company in China and it takes forever to get your order. I probably won't order anything more from them except that I have several $ in credit refunds there so I will use my credits and then be done.

Date of experience: January 17, 2025
Washington
1 review
0 helpful votes
Follow Catalina O.
Unfollow Catalina O.
Send Message
Share Review
Report Review

It's very easy to order, I can move back and forth for comparing items.
More information and details on the description of the materials of the clothes. Ej softness, feels like... to the touch, etc.

Date of experience: April 4, 2025
Arizona
3 reviews
0 helpful votes
Follow Gigi M.
Unfollow Gigi M.
Send Message
Share Review
Report Review

Love My New Store
February 3, 2025

The online experience was great. The web site is easy to navigate and the filters lead you to exactly what your looking for...Great selection of clothes and sizes. As a new woman, an online experience is very helpful and important. Love my new store!

Date of experience: February 3, 2025
Arizona
1 review
0 helpful votes
Follow Vickilyn K.
Unfollow Vickilyn K.
Send Message
Share Review
Report Review

Dress purchase
March 29, 2025

Only concern was I placed 3 dresses on order but could only see two of them in the checkout, guess one was not immediately available but I still wanted to see what was ordered.

Date of experience: March 29, 2025
Oregon
1 review
0 helpful votes
Follow Cheryl G.
Unfollow Cheryl G.
Send Message
Share Review
Report Review

Beautiful clothes
April 1, 2025

Love the clothes and the styles, they're so pretty and very soft, just trying to figure out the size thing. The free earrings were a bonus! Can't wait to order more!

Date of experience: April 1, 2025