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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
811
value
466
shipping
476
returns
382
quality
447
This company responds to reviews on average within 5 days
West Virginia
2 reviews
0 helpful votes
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Exchanges for different size
June 29, 2024

The 3 shirts I ordered ended up being really big on me, so I emailed Modlily and immediately received a return shipping label. I tracked the package to know when it had been received and then emailed to check on the exchanges. I received an update that it is being processed and a date when I should receive the new sized shirts. So far it has been a good experience...Thank You!

Date of experience: June 29, 2024
Florida
1 review
0 helpful votes
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TOPS
October 12, 2024

Easy to shop, easy to pay. Price point good. Ships in a reasonable amount f time.

Date of experience: October 12, 2024
Georgia
1 review
0 helpful votes
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Swimsuit selection
July 3, 2024

First time shopping on Modlily and was surprised at all of the selections. The prices are fantastic as well. One of the swimsuits I selected was just what I wanted. The second one didn't fit how I wanted so I exchanged it for another one.

Date of experience: July 3, 2024
Canada
1 review
0 helpful votes
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Quality
August 5, 2024
Updated review

Ordered 2 pantsuits, was disappointed in the quality but the return and exchange for 2 swimsuits was smooth. The swimwear is exceptional, in both quality and fit.

Date of experience: August 5, 2024

Returns work smoothly for credit
July 8, 2024
Previous review

Purchase did not meet expectation but the refund for credit worked smoothly.

Date of experience: July 8, 2024
Texas
1 review
0 helpful votes
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Easy peasy
October 11, 2024

So far very easy to order and pay. Looking forward to my purchase.

Date of experience: October 11, 2024
Indiana
1 review
0 helpful votes
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Awesome
October 10, 2024

Love your products and liking the free shipping. Order items before and no complaints.

Date of experience: October 10, 2024
Nevada
1 review
0 helpful votes
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No le entiendo
December 5, 2024

Pues la verdad no sé bien cómo se agarran los cupones me dijeron que en la siguiente compra me iban a hacer el 25% y yo no sé cómo

Date of experience: December 5, 2024
Georgia
1 review
0 helpful votes
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Easy
October 12, 2024

Easy to navigate through items and easy to check out.

Date of experience: October 12, 2024
Nevada
1 review
0 helpful votes
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Good quality
October 12, 2024

Have purchased before. Some items were too large but one was just right.

Date of experience: October 12, 2024
Arizona
1 review
0 helpful votes
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First time ordering
October 12, 2024

Fine have not received just ordered will rate again

Modlily attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2024
Colorado
1 review
0 helpful votes
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Great Shopping!
October 12, 2024

I love the large selection and availability of sizes!

Date of experience: October 12, 2024
California
1 review
0 helpful votes
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Outstanding selection and quality
June 15, 2024

I stalked ModLily for a couple of weeks before purchasing. Why? Because I had trouble making a decision. I finally pulled the trigger and placed my order. I Love my shirts. Good quality. Sizing is consistent. Shirts are good quality, much better than department stores.

Products ship quickly, but it is NOT next day delivery. For me, it takes about a week to arrive. This is not a bad thing. Shipping number is provided so you can watch shipping progress.

Date of experience: June 15, 2024
Florida
1 review
0 helpful votes
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Enjoying
October 11, 2024

I have not received any shirt or dresses that I didn't like

Date of experience: October 11, 2024
North Dakota
1 review
0 helpful votes
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Customer service
August 17, 2024

I returned a swimming suit and requested that it be exchanged for a different size. The person assisting me responded promptly and took care of my request. Excellent customer service

Date of experience: August 17, 2024
Ohio
1 review
0 helpful votes
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Modlily never disappoints.
June 22, 2024

Since last year I've purchased a couple of bathing suits with 2 more on the way. I'm now also waiting for a dress to wear on a cruise. I've found the quality of the swim suits to be top notch and running true to size. I've recommended Modlily to my best friend who has now ordered a few blouses. I'd recommend them to anyone.

Date of experience: June 22, 2024
Florida
1 review
0 helpful votes
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Easy selection and checkout
October 4, 2024

I have ordered from modlily many times, and it is always easy to navigate and choose items.

Date of experience: October 4, 2024
Florida
2 reviews
0 helpful votes
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Beautiful!
July 2, 2024
Updated review

I love the bathing suits! I have purchased 3 of them within the past year and they fit perfectly! I always had problems finding the right bathing suits because I'm large chested and so far I never had any issues finding the perfect fit!

Date of experience: July 2, 2024

Nice clothes!
April 18, 2023
Previous review

I ordered 2 new shirts and a dress. I'm pleasantly impressed with how fast the shipping arrived. Much faster then the first time that I ordered from your company. The shirts are very nice and fit well. The dress is so so. The reason I said that is because I was a bit disappointed with the material.

Date of experience: April 18, 2023
California
2 reviews
0 helpful votes
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Ray of sunshine.
July 2, 2024

In the beginning I was afraid to purchase from this website because it was new to me. I finally pushed myself to go ahead and purchase this beautiful yellow dress. It is gorgeous, I bought it in a size medium and it fits perfectly.

Date of experience: July 2, 2024
New York
1 review
0 helpful votes
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Shopping at Modlily
September 22, 2024

I always love the items I receive from Modlily. The style, the fit and the material are very acceptable

Date of experience: September 22, 2024
California
1 review
0 helpful votes
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Easy
October 10, 2024

It was EASY to place order. I look forward to a fast delivery.

Date of experience: October 10, 2024