Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
The 3 shirts I ordered ended up being really big on me, so I emailed Modlily and immediately received a return shipping label. I tracked the package to know when it had been received and then emailed to check on the exchanges. I received an update that it is being processed and a date when I should receive the new sized shirts. So far it has been a good experience...Thank You!
First time shopping on Modlily and was surprised at all of the selections. The prices are fantastic as well. One of the swimsuits I selected was just what I wanted. The second one didn't fit how I wanted so I exchanged it for another one.
Ordered 2 pantsuits, was disappointed in the quality but the return and exchange for 2 swimsuits was smooth. The swimwear is exceptional, in both quality and fit.
Purchase did not meet expectation but the refund for credit worked smoothly.
So far very easy to order and pay. Looking forward to my purchase.
Pues la verdad no sé bien cómo se agarran los cupones me dijeron que en la siguiente compra me iban a hacer el 25% y yo no sé cómo
Have purchased before. Some items were too large but one was just right.
Fine have not received just ordered will rate again
I love the large selection and availability of sizes!
I stalked ModLily for a couple of weeks before purchasing. Why? Because I had trouble making a decision. I finally pulled the trigger and placed my order. I Love my shirts. Good quality. Sizing is consistent. Shirts are good quality, much better than department stores.
Products ship quickly, but it is NOT next day delivery. For me, it takes about a week to arrive. This is not a bad thing. Shipping number is provided so you can watch shipping progress.
I have not received any shirt or dresses that I didn't like
I returned a swimming suit and requested that it be exchanged for a different size. The person assisting me responded promptly and took care of my request. Excellent customer service
Since last year I've purchased a couple of bathing suits with 2 more on the way. I'm now also waiting for a dress to wear on a cruise. I've found the quality of the swim suits to be top notch and running true to size. I've recommended Modlily to my best friend who has now ordered a few blouses. I'd recommend them to anyone.
I have ordered from modlily many times, and it is always easy to navigate and choose items.
I love the bathing suits! I have purchased 3 of them within the past year and they fit perfectly! I always had problems finding the right bathing suits because I'm large chested and so far I never had any issues finding the perfect fit!
I ordered 2 new shirts and a dress. I'm pleasantly impressed with how fast the shipping arrived. Much faster then the first time that I ordered from your company. The shirts are very nice and fit well. The dress is so so. The reason I said that is because I was a bit disappointed with the material.
In the beginning I was afraid to purchase from this website because it was new to me. I finally pushed myself to go ahead and purchase this beautiful yellow dress. It is gorgeous, I bought it in a size medium and it fits perfectly.
I always love the items I receive from Modlily. The style, the fit and the material are very acceptable
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.