Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
At first I was pleased with my purchase experience, but encounter issues with an exchange. It took several back and forth messages to finally figure out what I needed to do to return a suit that didnt look as pictured.
I ordered two suits (tops and bottoms). I only needed the tops for sun protection. They arrived quickly, the colors are vibrant and rich, and they fit perfectly. I'm pear-shape but the tops still aren't tight across my hips and tummy. I am thrilled with my purchases.
Love all items ordered website has a variety of beautiful clothes to select from highly recommend!
Green one piece bought years ago and it looks like new. Great clothing good quality
Love the clothes. Size is right on the money. Good quality. A little pricey but I can live with it.
I'm happy with Modlily's quality and styles, I've ordered many things and have been happy with every one!
I have purchased at least 20 new tops for Summer, and now I'm back for Autumn clothes!
Always good value and designs. Delivery is fast and efficient. Choices are fabulous, and it's so easy to shop on line.
Easy choices, best prices. Never disappoints. Love the opportunity to save time and money with Modily!
The Bottoms fit wonderfully. Love that I can wear them with different tops!
The top I had to send back for an exchange because it was too Big. Waiting for the exchange to arrive. But I loved the color now to get the size right! Which wasn't anyone's fault but my own...
I can't say enough about the customer service I receive from Modlily. I had one piece of clothing that I needed to return and each representative in handling the return is very prompt and detailed in communication.
The bathing suits I ordered were so cute and were just as they were described. They were good quality and a good price. The size chart was helpful and accurate.
The items I received were great but the one I had to return was an issue somehow the wrong zip code was on my exchange package and it's been over a month of having it returned and then back with the wrong zip code. They state the will resend with correct address and zip code. Let's see if I get it
My experience with my ordering the wrong size was very pleasant! Thank you & will look forward to doing business in the future! Thank you Diane!
So far so good, I have only ordered, and that was easy. Hard to choose just a couple, I like so many.
Dress is gorgeous,a touch to tight but overall it is very nice I'm an in between sizes so will loose a pound or 2 to make this dress look even better on
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.