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  • Molero.io

Molero.io

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Overview

Molero.io has a rating of 3.3 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Molero.io ranks 944th among Investing sites.

  • Service
    2
  • Value
    2
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 85.7%
Positive
12
Neutral
0
Negative
2
How would you rate Molero.io?
Top Positive Review

“A small suggestion”

Pam P.
7/23/24

I would greatly appreciate having a continuous record of all buy and sell transactions for a specific stock, regardless of when they occurred. It would be beneficial to access this information even if I have sold all my shares, serving as a consistent reference for future transactions. If you could incorporate this feature directly on the buy/sell page without requiring a visit to another section, that would be fantastic. Thanks a bunch

Top Critical Review

“It is a scam!”

Stefania M.
8/6/24

Stay away. Initially it looks like your money is growing, then it all disappears suddenly and nobody answers your emails anymore. Invested £250 after initial misleading adverts, a so-called account manager called me to discuss funds invested in. First few days, everything was good and money growing. Then they try to get you to invest a lot more. I could not do it at the time. My funds were then switched to a system algorithm rather than a managed account. The money started dropping fast. I was assured that it was just the stockmarkets that had dropped and it would recover. Then a few days later I checked my account and all the money was gone! I tried to contact the do called account manager as well as molero support email. No answer this time. BEWARE, THEY WILL GET YOU TO INVEST A LOT OF MONEY AND THEN WALK AWAY WITH IT! DO NOT TRUST THEM!

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user pamp740
Pam P.
GB
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

I would greatly appreciate having a continuous record of all buy and sell transactions for a specific stock, regardless of when they occurred. It would be beneficial to access this information even if I have sold all my shares, serving as a consistent reference for future transactions. If you could incorporate this feature directly on the buy/sell page without requiring a visit to another section, that would be fantastic. Thanks a bunch

Thumbnail of user dennisp1022
California
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Buying and selling stocks here is pretty easy I gotta say the platform has helpful tips when I first started trading here these little hints were super useful nice touch thanks

Thumbnail of user terryl1178
Australia
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Favorable conditions, low commissions and spreads. I also really appreciate the excellent technical support! Every time I have questions they are quick to respond and help me. There are a lot of tools here! The most important thing about withdrawing funds. Withdrawals work very reliably!

Thumbnail of user stefaniafabrizi55
GB
1 review
0 helpful votes
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August 6th, 2024

Stay away. Initially it looks like your money is growing, then it all disappears suddenly and nobody answers your emails anymore. Invested £250 after initial misleading adverts, a so-called account manager called me to discuss funds invested in. First few days, everything was good and money growing. Then they try to get you to invest a lot more. I could not do it at the time. My funds were then switched to a system algorithm rather than a managed account. The money started dropping fast. I was assured that it was just the stockmarkets that had dropped and it would recover. Then a few days later I checked my account and all the money was gone! I tried to contact the do called account manager as well as molero support email. No answer this time. BEWARE, THEY WILL GET YOU TO INVEST A LOT OF MONEY AND THEN WALK AWAY WITH IT! DO NOT TRUST THEM!

Products used:
Imvestment

Service
Value
Quality
Thumbnail of user gerryb162
Austria
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I can say that I can assess this firmly as follows.

On the positive side, I can highlight a wide range of trading instruments and a friendly welcome upon entering the platform.

On the negative side, I must note that stop-losses are often triggered prematurely, which is very inconvenient.

Thumbnail of user claudiab592
Switzerland
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

A huge selection of cryptocurrencies, I myself specialise in trading them exclusively, I really like how the platform works in this area and is developing in this direction, keep it up!

Thumbnail of user dareng24
Finland
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Overall, everything is good. The platform runs smoothly with no lags, it's user-friendly, and offers various settings with extensive reporting and data analysis capabilities. I wouldn't give it 5 stars because I can't open multiple positions simultaneously. Perhaps consider adding this feature.

Thumbnail of user jewelh57
Finland
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I'M HAVING TROUBLE SETTING UP MY ACCOUNT. I ASKED FOR HELP ON SEVERAL ISSUES AND RECEIVED ADEQUATE AND FAST HELP FROM THE SUPPORT TEAM.

Thumbnail of user amiet43
California
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

More patience, particularly with newcomers would significantly improve the overall experience, though this may not be a universal issue within the company. Some customer support team members have shown impatience and been difficult to understand, leading me to transfer several accounts to other platforms, keeping only a small balance here. However, a recent conversation with a helpful and courteous staff member has pleasantly surprised me, prompting me to reconsider transferring a substantial amount back. Unfortunately losses of several pounds have occurred due to the impatience of certain staff members, often making it seem that technically savvy people struggle with patience when assisting less experienced users.
Why am i sharing this now? My recent interaction with a staff member left a genuinely positive impression. While I am not a professional, i have noticed that not all employees act professionally. Their primary role should be to support customers and help them thrive on the platform. It's concerning that some employees don't treat customers with respect and can't understand why customers might choose to leave. Despite this, there is much i appreciate about the platform, and i hope genuine improvements have been made. I will be monitoring the situation closely.
I've given a precautionary 5-star rating for the platform's quality and user-friendly interface. Nonetheless i sincerely hope there is room for improvement in their service for beginners.

Thumbnail of user paulaa562
Latvia
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Easy to use and great interest rate, very easy to register and I like the app.

Thumbnail of user andres453
Canada
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I like how technical support works, any issues were resolved quickly and efficiently.

Thumbnail of user ianh678
GB
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

The design is excellent. One of the best, nothing is overloaded. I have not made any withdrawals yet, but I did make a deposit.

Thumbnail of user katiea347
Netherlands
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Fees have been increased in some places, this makes me a little upset.

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Collier C.
Typically does not respond to reviews

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3.3
14 reviews
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