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MomenterieReviews 4,159

4.6

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
90
value
7
shipping
7
returns
4
quality
528
This company responds to reviews on average within 5 days

Instant Feedback

263 reviews

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Italy
1 review
0 helpful votes
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Buono
July 31, 2025

Tutto come da descrizione, sono soddisfatta dell'acquisto

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2025
Germany
1 review
0 helpful votes
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Einfach klasse
July 29, 2025

Von Anfang bis Ende einfach eine tolle Sache. Leicht zu konfigurieren, die Abwicklung ganz leicht und es ist heile und sicher angekommen.

Date of experience: July 19, 2025
France
1 review
0 helpful votes
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Parfait
July 28, 2025

Le paquet est arrivé après un suivi postal précis, bien conforme aux attentes.

Date of experience: July 19, 2025
Germany
1 review
0 helpful votes
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Tolles Bild!
July 28, 2025

Es ist super geworden! Ich würde auf jeden Fall noch eins bestellen.

Date of experience: July 18, 2025
Italy
1 review
0 helpful votes
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Da ripetere
July 28, 2025

Esperienza perfetta tutto puntuale nessuna pecca... Imballaggio a prova di urti

Date of experience: July 18, 2025
Germany
1 review
0 helpful votes
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Es war meine erste bestellung
July 28, 2025

Es war meine erste und einzige Bestellung bisher, würde es jedoch weiterempfehlen!

Date of experience: July 18, 2025
Germany
1 review
0 helpful votes
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Zustellung
July 27, 2025

Produkt entspricht den Erwartungen, allerdings wurde das Paket ohne Genehmigung einfach vor der Haustüre abgelegt. Somit hätte es gestohlen werden können, da ich nicht zuhause war. Zustellung hätte 1 Tag früher erfolgen sollen.

Date of experience: July 17, 2025
Germany
1 review
0 helpful votes
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Top
July 27, 2025

Schnelle Lieferung und einfache Bearbeitung der Personalisierung.

Date of experience: July 17, 2025
California
1 review
0 helpful votes
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You incorrectly sent an additional frame that was not for me

Date of experience: July 17, 2025
Austria
1 review
0 helpful votes
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Gerne wieder!
July 26, 2025

Sieht perfekt!
Schnelle und rasche Lieferung.
Trotz eines Fehlers meinerseits bei der Adresseingabe nochmals gratis versendet. Danke!

Date of experience: July 17, 2025
Germany
1 review
0 helpful votes
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Tolles Bild, einfach Klasse.
July 26, 2025

Atemberaubender Moment bei der Schenkung. Kann ich wirklich nur empfehlen. Top

Date of experience: July 16, 2025
Germany
1 review
0 helpful votes
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Present
July 26, 2025

Good quality, beautiful, really fast dispatch. I think that's nice stuff to remember

Date of experience: July 16, 2025
Belgium
1 review
0 helpful votes
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Happy customer!
July 26, 2025

Easy to order, perfect to follow order, quick delivery
Very nice product

Date of experience: July 16, 2025
France
1 review
0 helpful votes
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Belle expérience
July 26, 2025

Commande reçue dans un emballage solide.
Livraison rapide comme annoncée. Produit original et personnalisé qui fait son effet. Merci Momenterie

Date of experience: July 16, 2025
Germany
1 review
0 helpful votes
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Mein erster Kauf, sehr Gute Idee würde immer gern wieder was kaufen

Date of experience: July 16, 2025
Germany
1 review
0 helpful votes
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Super Geschenk
July 26, 2025

Ich habe vor kurzem ein Stadtplan für meinen Schwager bestellt und leider ist die Bestellung nicht einwandfrei angekommen (was am Transport lag).
Ich habe mich beim Kundenservice gemeldet und es wurde schnell eine Lösung gefunden und mir ein neues Bild zugeschickt...
Weihnachten 2023 hat mein Mann so eine Stadtkarte von mir bekommen und war echt begeistert!
Immer wieder gerne. Mal sehen, wenn ich als nächstes eine Freude damit machen kann🤗

Date of experience: July 16, 2025
Germany
1 review
0 helpful votes
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Schnelle Lieferung
July 26, 2025

Alles ok! Ware wurde wie bestellt geliefert und das sehr schnell.

Date of experience: July 16, 2025
France
1 review
0 helpful votes
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Satisfaite de mon achat
July 26, 2025

Produit conforme à la la description. Le rendu est très jolie et l'impression de bonne qualité. Livraison rapide et soigneusement emballé.

Date of experience: July 16, 2025
France
1 review
0 helpful votes
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Superbe
July 26, 2025

Colis remis avec soin et l'affiche était très bien emballée. Une belle qualité de papier pour un rendu au top. Original, je recommande

Date of experience: July 16, 2025
NL
1 review
0 helpful votes
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Vlot verzonden
July 25, 2025

Erg vlot verzonden en mooi aangekomen. Was goed verpakt
Goede communicatie

Date of experience: July 16, 2025