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MomenterieReviews 4,070

4.5

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
90
value
7
shipping
7
returns
4
quality
509
This company responds to reviews on average within 5 days

Instant Feedback

263 reviews

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Germany
1 review
0 helpful votes
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Beautiful!
July 17, 2025

The picture is very nice and well made, I am very happy with it. :)

Date of experience: July 8, 2025
Germany
1 review
0 helpful votes
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Picture loose in frame
July 17, 2025

First there was a delay in shipping which was handled very nicely bij momenterie by giving me a coupon. But upon arrival the package was already opened and i notice that the picture is loose in the frame. By that i mean i can shake the map around and you can feel that the frame is too big for the map/picture. To be very honest i expected more from the 80 euros that i payed.

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2025
Italy
1 review
0 helpful votes
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Magnifico
July 17, 2025

Ottimo servizio clienti. Sono stati molto disponibili nel risolvere il mio problema sulla consegna del pacco. Complimenti

Date of experience: July 7, 2025
Italy
1 review
0 helpful votes
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Perfetto
July 16, 2025

Molto veloci i tempi di produzione e di spedizione e ottimo imballaggio

Date of experience: July 6, 2025
NL
1 review
0 helpful votes
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One unique poster
July 15, 2025

Top and quick delivery only a few days after ordering. Precisely as requested by mail. One unique item

Date of experience: July 5, 2025
Germany
1 review
0 helpful votes
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Sehr zufriedene Kundin
July 14, 2025

Schnelle Lieferung,
Sehr schönes Produkt! Werde bestimmt wieder bestellen! Danke für eine wirklich tolle Qualität 💯👍

Date of experience: July 4, 2025
France
1 review
0 helpful votes
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Merci
July 14, 2025

Très contente de mon achat, le rendu est magnifique, encore plus beau que ce que j'imaginais. Je suis certaine que mon cadeau sera apprécié des futurs mariés. Merci pour tout

Date of experience: July 4, 2025
NL
1 review
0 helpful votes
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Prijs kwaliteit valt tegen
July 13, 2025

Het is leuk om te geven maar de prijs die je betaald zou ik er niet aan af zien helaas.

Date of experience: July 3, 2025
France
1 review
0 helpful votes
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Constellation
July 13, 2025

Very easy and quick to produce the poster. Got it really quick and looks even nice than on the screen! So happy with my present!

Date of experience: July 3, 2025
California
1 review
0 helpful votes
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Fast delivery and great website
July 12, 2025

The delivery was really fast, the product is really nice. I also like that after purchasing you have an hour to check the product and can change mistakes on the display for free.

Date of experience: July 3, 2025
NL
1 review
0 helpful votes
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Is good
July 12, 2025

Is mooi geworden maar jammer dat muziek er niet op zit! Heel jammer

Date of experience: July 3, 2025
NL
1 review
0 helpful votes
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Ziet er perfect uit!
July 10, 2025
Updated review

Ziet er netjes uit en is goed verzorgd afgeleverd bij ons thuis!

Date of experience: June 30, 2025

Perfecte service en prachtige producten
November 18, 2024
Previous review

Prachtige producten, heel blij mee.
Snelle service en bij vragen heel snel antwoord op je vraag.

Date of experience: November 8, 2024
NL
1 review
0 helpful votes
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Kwaliteit foto lijst slecht
July 9, 2025

Foto lijst is niet wat ik er van gehoopt had. Het is een plastic lijst. Oogt en voelt goedkoop.

Date of experience: June 30, 2025
NL
1 review
0 helpful votes
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Mooi uitgevoerd origineel kado
July 9, 2025

De vele keuzes op de website leverde een net zo n mooi resultaat op als beloofd.Echt tevreden mee.

Date of experience: June 29, 2025
Belgium
1 review
0 helpful votes
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Tweede keer dat ik hier bestel en steeds snel geleverd, goed op de hoogte gehouden van status van de bestelling en vooral heel mooi. Blij mee!

Date of experience: June 28, 2025
Germany
1 review
0 helpful votes
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Einfach nur perfekt!
July 7, 2025

Superschnelle Lieferung und eine sehr gute Qualität! Einfach nur perfekt. Es hat nur einen Tag gedauert bis das Päckchen ankam.

Date of experience: June 27, 2025
Arizona
1 review
0 helpful votes
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Testing testing
July 6, 2025

Testing to see if there are any issues with the review form and submitting the feedback.

Date of experience: June 26, 2025
NL
1 review
0 helpful votes
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Verwachtingen voldaan
July 6, 2025

Makkelijk online ontwerpenen, makkelijk bestellen en snelle.levwring vanuit Duitsland.

Date of experience: June 26, 2025
France
1 review
0 helpful votes
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Satisfaite
July 6, 2025

Très satisfait de la prestation proposée par Momenterie.com. Site simple d'utilisation. Traitement de la commande rapide. Produit de qualité. Prix raisonnable.

Date of experience: June 26, 2025
Germany
1 review
0 helpful votes
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Schnell und super alles
July 5, 2025

Sehr zufrieden, Lieferung kam sehr schnell an, schneller als erwartet und die Qualität ist Bombe

Date of experience: June 25, 2025