• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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Reviews that mention popular keywords

customer service (232)
Thumbnail of user clarencea11
Texas
1 review
0 helpful votes
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December 28th, 2017

Andrea was great, quick and efficient. Thanks for your professionalism and steadfast service. Ive never had any problems with Money Key or using any of their services.

Thumbnail of user donnah124
Ohio
1 review
6 helpful votes
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February 6th, 2017

Legalized loan sharks I took loan out few mons ago unable to oay back due to job lost now I m being told I m goin to have check fraud against me they called&told me they were goin to come to my home&wk to serve me with court papers&court date&also wanting money from me if I had it I would of done gave it to them! Can anyone tell me if this is legal?

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello Donna,

Thank you for writing to us. We apologize for your experience and would like a chance to properly assist you. This account of events is inconsistent with our practices as MoneyKey is a State-license lender which operates in compliance with all federal and State requirements. In order for us to address your specific concerns, please email us at feedback@moneykey.com or call us at 1-866-252-5578 ext. 3176.
We look forward to speaking with you. Thank you.

Thumbnail of user kendrah15
Texas
1 review
1 helpful vote
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December 3rd, 2017

Doing business with MoneyKey had always been a great experience, but today, Renee made doing business quick, pleasurable and extremely easy. She did great at walking me through every step and her customer service skills were above reproach. Thank you MoneyKey and THANK YOU Renee for making the holidays a little easier this year!

Thumbnail of user ahmaudr
Indiana
1 review
0 helpful votes
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December 14th, 2017

10 out of 10 First time calling and Zam made me feel comfortable, answered all of my questions. I will definitely be recommending Moneykey to friends and family. Thank you A. Rose

Thumbnail of user irenew19
Texas
1 review
0 helpful votes
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February 15th, 2018

Irene was very patient and her explanation of the loan was great. I will happily refer friend to you as I have been using for quite some time. I appreciate your service

Thumbnail of user israelc17
Michigan
1 review
0 helpful votes
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February 12th, 2018

I have always been satisfied with this company and thankful. When ever I was in an jam... I'll call money key. There fast and deposit money into account ASAP... thank you guys

Thumbnail of user dh515
Texas
1 review
0 helpful votes
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February 8th, 2018

Im a returning customer and I reapplied and did everything over the phone in last than 10 minutes. I will recommend this to anyone who needs money for a short-term, unexpected expense.

Thumbnail of user kerryb131
Tennessee
1 review
0 helpful votes
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December 17th, 2019

I had no idea they were a quick online version of Advanced financial that will leach you of money every two weeks.
Stay away if you can. Morally bankrupt as they come

Thumbnail of user tomp1538
Arizona
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Very happy with the quick and EASY results. Great lender to work with for fast transaction.

Thumbnail of user saundras7
Ohio
1 review
0 helpful votes
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October 18th, 2017

She was nice and had a relaxing voice thank you for being great. Not that happy about what will have to be paid back but nice to know I have three days to figure it out.

Thumbnail of user pearlineb3
Texas
1 review
0 helpful votes
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June 23rd, 2018

Money Key is one of the best financial lending institutes I have been dealing with for sometime now. They has very good Reps. Thanks Money Key for the Awesome job you all do. Great Customer service

Thumbnail of user cristobalv1
Chile
5 reviews
8 helpful votes
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August 7th, 2020

I have always been satisfied with moneykey. I thank you for being there for me when the need has arisen. I am never disappointed. Your employees are professional and very helpful.

Thumbnail of user marchellep
Kansas
1 review
0 helpful votes
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January 23rd, 2018

I liked the representative, but I could barely understand sone things she stated. It also took a while to get information, maybe he systems to slow loading. Overall she did ok.

Thumbnail of user troyc50
Texas
1 review
0 helpful votes
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December 3rd, 2017

Great and efficient service. They showed the best customer service a person could expect. Made me feel like I was top priority and got my loan done faster than I anticipated.

Thumbnail of user monquishas
Texas
1 review
0 helpful votes
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February 15th, 2018

I really appreciate how Irene was polite, knowledgeable, and patient with my request. She was very friendly and made the process smooth. Customer service definitely needs her. She is an asset!

Thumbnail of user ahiezerc
Texas
1 review
1 helpful vote
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October 12th, 2017

Chris did a great job at helping in every way to get me where i need and provided all the info with patience and kindness. Recommend him and the company or simply ask for him.

Thumbnail of user davida428
Florida
2 reviews
0 helpful votes
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March 4th, 2018

Excellent service friendly Customer service representatives process is very convenient Money key has always helped with cash when I really needed it they have never said no and I have been a Customer since 2016

Thumbnail of user pamelaa81
Washington
1 review
0 helpful votes
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June 19th, 2018

They are awesome I have been with Money Key for about 6 or 8 months now. They where there when I needed them the most.My CUSTOMER SERVICE OR LOAN REP ANDREA G. Was the best she helped me with the process and took time to explain each step. Thank you Ms. G you are awesome.

Thumbnail of user sherroyj
Maryland
1 review
6 helpful votes
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January 15th, 2016

I Will Never Use This Company Again. I Borrowed $750. For 1 Month. I Made My 1st Payment Of $598.00 To Get The Princke Down And Save On Interest. My Second And Final Payment Was Made 2 Weeks Later For $494.00. You Do The Math. I Paid Almost $1100 For A $750 Loan. This Place Is A Rip Off.

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello Sherroy. As part of our lending procedure we always have a Customer Care Agent read through the terms & conditions so they can clarify the loan structure and payment options outlined in your contract. Our rates and terms are competitive and we are sorry to hear you were not satisfied with your MoneyKey loan.

Thumbnail of user rosalindau
Texas
1 review
0 helpful votes
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September 29th, 2017

It had been a while since I had applied for a loan and there were quite a few changes but Marina was great about walking me thru everything. Thank you

Thumbnail of user mujeedahh
Pennsylvania
1 review
0 helpful votes
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January 17th, 2018

Money key is a fair and good loan company. I have never had any issues with them. I would refer people to them if they need to get a loan. Andrea was really nice like all the others.

Thumbnail of user pamelab250
Texas
1 review
0 helpful votes
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October 7th, 2018

She was gave me best service ever and made sure I was very happy. Telling everyone how good Money Key is getting the loan you need. They pride in what you need and want.

Thumbnail of user elizabethr158
North Carolina
1 review
0 helpful votes
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February 6th, 2018

Love this company never a problem with them. I set up my line of credit and its there whenever I need it all I do is call the next day its in my account

Thumbnail of user juliej93
Ohio
1 review
0 helpful votes
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December 22nd, 2017

With the holidays approaching money has been tight, it was helpful to have someone truly care about helping me out. Mireya was excellent and very friendly.

Thumbnail of user jacquelync10
Ohio
1 review
0 helpful votes
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February 12th, 2018

Mireya was very fast and extremely kind, hope to work with her again. Money key has help me on numerous occasions thanks to them i'm paying off my debts.

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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