• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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Reviews that mention popular keywords

customer service (232)
Thumbnail of user cherylc119
Michigan
1 review
0 helpful votes
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December 21st, 2017

Mireya was very friendly, informative and helped with what I called for. This close to Christmas it's very hard to find anyone like that.
She sounds like she's genuinely happy to help.

Thumbnail of user joannd54
Texas
2 reviews
0 helpful votes
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September 20th, 2018

Yalda assisted me in my loan and was knowledgeable and took only a few minutes to complete this transaction. She made it extremely simple. She is a great asset to your company.

Thumbnail of user austink13
New York
1 review
0 helpful votes
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April 27th, 2017

He was very professional and helpful through the whole process. Explained everything with perfect detail and made sure that I understood all the information I was given.

Thumbnail of user enidb6
Nebraska
1 review
0 helpful votes
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July 21st, 2017

The Moneykey team members are Knowles and professional. I will recommend to friends and family. They go above and beyond to fit the needs of their clients.

Thumbnail of user michaelm1454
Virginia
1 review
0 helpful votes
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June 1st, 2018

Andrea was very professional. Money key is very professional and knowledgeable of their business, I will always consider money key first when needing a short term loan.

Thumbnail of user josht53
Indiana
1 review
0 helpful votes
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April 11th, 2018

Called to have a payment moved if possible and Irene was a great help, very short call... no questions asked, she just checked my account and moved the payment. Thanks Irene and MoneyKey

Thumbnail of user pl1069
Texas
1 review
0 helpful votes
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February 21st, 2018

Ms. Tammy was very patient with me as I was trying to understand all of the terms and agreements. She made several suggestions and tried her best to explain all of the details.

Thumbnail of user angelicac17
Texas
1 review
0 helpful votes
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June 25th, 2017

This is my second time applying for a loan. Customer service representative's very knowledgeable and answered all my questions. It was also very easy to apply and whole process is also very fast.

Thumbnail of user philiph78
Texas
1 review
0 helpful votes
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March 2nd, 2018

I spoke with Mireya R and she took care of my request in a fast, professional, and friendly manner. After I told her I wanted to get a new loan, she had me all set up in 5 minutes.

Thumbnail of user kimanik
California
1 review
0 helpful votes
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February 20th, 2018

Tammy was really helpful with me getting my loan. Everyone needs a little help with extra funds, and she was very professional and helped me get the funds I needed.

Thumbnail of user anciad
Illinois
1 review
0 helpful votes
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May 31st, 2018

They here at Money Key has been awesome, I get funds whenever I need extra cash, and they are always willing to work with you if you are late. They are amazing team and staff

Thumbnail of user dianeg80
Kansas
1 review
0 helpful votes
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December 23rd, 2017

I love your service, just a little hard to find on the internet. With the help on Cassandra, I was able to get on board. Thank you for being here for me.

Thumbnail of user shannona39
Pennsylvania
2 reviews
0 helpful votes
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April 5th, 2018

My Representative was CLEOPATRA! She was very understanding and helped me greatly, I had a knee injury on my job and needed time to get my pay period back in line and had asked to get more time to Start back repayments, and, Cleopatra helped me through it, and I am thankful that you guys are understanding. Thank you again. Thanks, CLEOPATRA!

Thumbnail of user terryy11
Missouri
1 review
1 helpful vote
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April 6th, 2017

My Account Manager, Schnell Yong, made my experience fast, easy and hassle-free! She was very helpful in answering all my questions and was friendly as well!

Thumbnail of user beverlyw59
Texas
1 review
1 helpful vote
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December 28th, 2017

Andrea was very helpful. She went over all the loans documents with me. She helped me reset my password and confirmed all documents were signed properly.

Thumbnail of user heatherd71
Texas
1 review
0 helpful votes
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July 21st, 2017

She did an excellent job and was very thorough explaining the process to me! Friendly and very professional she even called me back when my phone dropped the call.

Thumbnail of user rosaa19
Texas
1 review
0 helpful votes
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December 5th, 2017

This is my second time with excellent service from Irene, she always tried to help me to log in to get my contract to sign, also she was very polite great job from Irene

Thumbnail of user diegodrenr
Hawaii
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

Disappointed.difficult to get an increase. Despite of paying on time

Thumbnail of user milagrosg38
Florida
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Everything has been wonderful no issues easy use and quick turnaround.

Thumbnail of user normanj20
Texas
1 review
0 helpful votes
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May 17th, 2018

I had a family emergency and needed a short-term loan quick. Ashley was great to work with, and made the whole process easy and quick. I would recommend them to anyone.

Thumbnail of user daniellel79
Texas
1 review
0 helpful votes
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March 15th, 2018

I spoke with Irene and she was very helpful with my needs. She made sure that payment will be taken cared of and guided me to where I need to be to be successful with completing this loan.

Thumbnail of user monicaw38
Michigan
2 reviews
1 helpful vote
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June 22nd, 2017

Claudia was very helpful to me. She even called he bank to verify my bank account once the instant verification didn't work. She was very professional and patient

Thumbnail of user gens3
Texas
1 review
0 helpful votes
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September 11th, 2017

She was very knowledgeable, courteous.
I found today's call was handled in a very efficient and professional manner.
It was a pleasure working with her.

Thumbnail of user robertr332
Texas
1 review
0 helpful votes
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January 11th, 2018

Very satisfied very professional would use money key in the future for another loan would let other people know about the quality service you get using money key

Thumbnail of user loril82
Texas
1 review
0 helpful votes
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December 14th, 2017

Andrea was professional and informative. She made the process easy and explained all details. It was a pleasure working with her. She really loves her job. It shows.

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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