• MoneyKey

MoneyKey

Write a Review

Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
See all photos
How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (232)
Thumbnail of user dayshanonb
New York
1 review
0 helpful votes
  • Send Message
February 14th, 2018

I think she has great customer services skills and she was very helpful. She was able to answer my questions and seems very knowledgeable. She was patient and very nice.

Thumbnail of user kaietal
New York
1 review
0 helpful votes
  • Send Message
February 23rd, 2018

Mireya was courteous and professional while handling my inquiry. All of my questions were answered accurately and promptly. Shes a great customer service rep!

Thumbnail of user lorrainew31
Texas
1 review
0 helpful votes
  • Send Message
August 29th, 2017

I spoke with Kristen, she was very pleasant, accomodating, and thorough throughout the process. I trust when I call again that I will have the same type of customer service.

Thumbnail of user haroldr29
New York
1 review
1 helpful vote
  • Send Message
May 17th, 2017

Thanks Ayan! This was a straight forward loan process, and a big help when in need of assistance, I am so glad that I received the financial help I needed

Thumbnail of user charmonicah
Georgia
1 review
0 helpful votes
  • Send Message
December 29th, 2017

Very great customer services and helped me with what I needed. Would recommend that everyone answer their customers and promptly as Irene did and very mannerly

Thumbnail of user pamic1
New Jersey
1 review
0 helpful votes
  • Send Message
February 7th, 2018

Yalda was easy to talk with and made the loan process a breeze. Great customer service skills! I didn't have any questions because she made the process so very easy.

Thumbnail of user lisaf202
New Mexico
1 review
0 helpful votes
  • Send Message
March 26th, 2018

Great and fast and friendly. Irne was very patient and understanding with my situation, I wanted to take advantage of the money I had still available.

Thumbnail of user lisaj182
Texas
1 review
0 helpful votes
  • Send Message
November 2nd, 2017

Ms. Mireya R. I HIGHLY RECOMMEND her for a RAISE and to be AWARDED for her patience, time and total dedication to my experience regarding my Money Key Account. I have NEVER EVER Experienced such Joy in making a payment to an account or paying on a money loan before. Thank you Money Key

Thumbnail of user janetteg4
Missouri
1 review
0 helpful votes
  • Send Message
January 6th, 2018

Andrea was very polite, friendly, helpful and business-like. Great customer service!

However this survey should not require to enter at least 100 characters!

Thumbnail of user charlesl126
Georgia
1 review
0 helpful votes
  • Send Message
February 2nd, 2018

Just a big thank you to yalda she was such a big help. Blessings to all, over experience is always great and I'm thankful for the help I always get from your company

Thumbnail of user msg18
Texas
1 review
0 helpful votes
  • Send Message
April 3rd, 2018

Mireya was very professional in taking care of my needs. She also was very polite and if I had to rate her on a scale of 1 through 5. She would get a 5 star for her customer service.

Thumbnail of user ritak32
Texas
1 review
0 helpful votes
  • Send Message
December 17th, 2017

My experience was awesome, Ms Tammy responded kindly and she met my needs without any delay, she gave directions and instructions to help take care of my needs. I will give her excellent iin her job.

Thumbnail of user jamesb674
Virginia
1 review
0 helpful votes
  • Send Message
April 18th, 2018

I would like to say that Mireya is very knowledgeable in taking care of customer request and to make sure that all customer concerns and questions are answered correctly.

Thumbnail of user dennisb126
Idaho
1 review
0 helpful votes
  • Send Message
April 19th, 2017

Esraa Elnagdi was very helpful and patient with me. She answered all of my questions in full leaving me without any doubt. It was a great experience and thank you so much Esraa

Thumbnail of user kathys216
Ohio
1 review
0 helpful votes
  • Send Message
February 10th, 2018

Miireya. Was so professional and real nice. Great job Thank you I've use this company a few times before always work with me. And I thank you again have a nice Year

Thumbnail of user linuso1
Michigan
1 review
0 helpful votes
  • Send Message
March 15th, 2018

Yea Mireya she's a wonderful person, Very professional i haven't seen such a knowledgeable customers service before she took her time to attend to me and her explanation is very clear and understandable she, I will recommend to whom it may concern to give Mireya a raise for her good, God bless you Mireya keep up the good work, From Linus

Thumbnail of user heatherm215
New York
1 review
1 helpful vote
  • Send Message
January 6th, 2018

Kristen Sierra is the best! Very friendly and professional. Helped me with an issue, i called back and asked for her and she helped me finish my trsnsaction.

Thumbnail of user kathyg114
New York
1 review
0 helpful votes
  • Send Message
December 28th, 2017

Irene was very professional n courteous! I feel as though she handled all my questions n any concerns I had. Her demeanor on the phone was very polite.

Thumbnail of user cynthias133
Arizona
1 review
0 helpful votes
  • Send Message
April 20th, 2018

Mireya was awesome. Great attitude and much knowledge about the product. Very Kind and helpful. Each time I use moneykey I am astounded at the level of perfessionalism.

Thumbnail of user alexuso1
New York
1 review
0 helpful votes
  • Send Message
August 14th, 2017

2nd time here and I have great customer service experience. The only thing is if it is an emergency loan I would love to have the money right away and not the next day.

Thumbnail of user christinam137
New York
1 review
0 helpful votes
  • Send Message
October 19th, 2017

Awesome Job Cassondra was amazing! I Have never talked to someone as polite and just a amazing person and very knowledgeable. You are truly blessed to have her work for you

Thumbnail of user shirleyf41
Texas
1 review
0 helpful votes
  • Send Message
January 11th, 2018

Andrea was good at explaining my options and explained how my survey would be done, she was very helpful and I would come back to get service from Money Key again.

Thumbnail of user maryl573
Texas
1 review
0 helpful votes
  • Send Message
February 1st, 2018

I needed to pay off my current loan and get another one on the same day and the representatives made the process quick and painless. My renew rep Yalda was excellent!

Thumbnail of user gabrielk20
Texas
1 review
0 helpful votes
  • Send Message
December 3rd, 2017

Thank you so much for your help and I enjoyed the conversation. You were very helpful and knowlegeble in the product. As always the service is top notch and enjoy using you all.

Thumbnail of user davidr421
Oklahoma
1 review
1 helpful vote
  • Send Message
October 12th, 2017

I give Monkey Key 100% and thanks for the loan where no one else would loan the money. Now I get to pay some bills that I could pay because I didn't have the money.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

How do I know I can trust these reviews about MoneyKey?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MoneyKey?