• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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Reviews that mention popular keywords

customer service (232)
Thumbnail of user jacoreyf
Texas
1 review
2 helpful votes
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November 22nd, 2016

When I first signed up for the loan they told me they would not debit my account I paid on my own two weeks later the take money directly from my account and claim I was miss informed and they couldn't do anything about it. SO DO NOT I REPEAT DO NOT BORROW FROM THEM THEY ARE LIARS AND DECIEVERS

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello Jacorey,

We're pleased to know we could address your concerns offline. If you have any questions regarding your account with us in the future, don't hesitate to contact us. Thank you for choosing MoneyKey.

Thumbnail of user michelleg185
Texas
1 review
0 helpful votes
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August 28th, 2017

Komal Garg was very professional and patience very knowledgeable and very informative she is truly an asset to your organization, Keep up the good work.

Thumbnail of user ligiam1
Texas
1 review
0 helpful votes
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October 23rd, 2017

This is my second loan with Moneykey and they don't check my credit and the process is really easy they had help me with 1000 dollars and the customer service from Andrea G is excellent.

Thumbnail of user jackiet34
Ohio
1 review
0 helpful votes
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July 16th, 2017

Everyon that i have talked to at money key are ver knowledgeable and so friendly. I love dealing with money because your people know the buisness. Hats off to money key.

Thumbnail of user debbieh113
California
1 review
0 helpful votes
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September 6th, 2017

Komal Garg was super nice and a pleasure to talk to. It's always a stressful time when you need to borrow money. Komal made the whole process stress free. Thank you!

Thumbnail of user opalc2
Ohio
2 reviews
0 helpful votes
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January 12th, 2018

Very nice company, very informed & helpful represantivr. Both Brittany & Maireya are girls with lovely kind helpful personalities, an asset to money key

Thumbnail of user rosaa25
Illinois
1 review
0 helpful votes
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February 12th, 2018

Thanks to Irene she always work to hart to help to get my loan thank for you employee Irene I thing every company need person like this very polite with customersb

Thumbnail of user marilync32
Texas
2 reviews
7 helpful votes
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January 27th, 2016

I BORROWED $500 and I asked what I would have to pay back and was told $664.10. I thought they would take that amount out of my bank account and I was done, but they took a $160 payment and the next month another $160 payment and I called and they said in my state payback was by payments. Then I had a $340 payment taken out and I thought that was it. Today I find out I have two more payments totaling $440. That makes a $600 interest on $500 loan and I was unaware. They will not work with you - IT IS USARY AND I WILL NOT USE THESE PEOPLE BECAUSE THEY LIED.

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello Marilyn. As a state licensed lender, we follow all state laws and our rates are competitive. If you have an issue with your MoneyKey loan we ask that you please complete our compliant form (https://www.moneykey.com/complaint-form.php) so we can have an agent address your concerns and further explain our lending products. Thank you.

Thumbnail of user joycelynl2
Texas
1 review
0 helpful votes
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June 27th, 2018

She was excellent in helping me create my account... Also, she gave me important information in managing my account. She also shown me much KINDNESS and Patience! Kudos For Andrea G.

Thumbnail of user brianw167
Pennsylvania
1 review
0 helpful votes
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October 8th, 2017

Very satisfied, I am very satisfied with Kadijha as being my customer representative, she really took time with me and her patience was very extrodinary.

Thumbnail of user loriw60
Ohio
1 review
0 helpful votes
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October 18th, 2017

Rabab K. Was amazing! I jave never talked to someone as polite and just a amazing person and very knowledgable. You are truly blessed to have her work for you.

Thumbnail of user zacharyr10
California
1 review
0 helpful votes
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January 22nd, 2023

Uses scam like tactics then when telling them to remove me from calling list they tried to get my social security # and date of birth

Tip for consumers:
Do not give them personal information

Products used:
They are a scam

Service
Value
Quality
Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello,
Thank you for taking the time to leave a review. We would like the chance to properly assist you and address your specific concerns, please email us at feedback@moneykey.com.
Thank you.

Thumbnail of user reneec62
Delaware
1 review
0 helpful votes
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December 21st, 2017

Its good. I think I should have been able to be offered more the second time. But thanks for giving me a another chance.

Thumbnail of user pamelar132
Texas
1 review
0 helpful votes
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June 15th, 2018

I would recommend most definitely to another person whom needed financial assistance my review would be a ten because of the exceptional service inn

Thumbnail of user aandreas
Kentucky
1 review
0 helpful votes
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March 7th, 2018

The lady was very kind helpful and respectful with helping me get my loss taken care of. I will use money key again and recommend it to friends

Thumbnail of user robp61
Texas
1 review
0 helpful votes
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February 8th, 2018

Was Able to be approve in a matter of minutes with no problem in the best way possible will definitely always come back when needed!

Thumbnail of user jessikam2
Texas
1 review
0 helpful votes
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February 6th, 2018

Andrea G have very great customer service in give her a 5 star rate. I ready she should move up to a Team leader.

Thumbnail of user samantham106
California
1 review
0 helpful votes
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August 12th, 2017

They made an exception to help me get a loan when I really needed it. Was so thankful for them working with me. Will definitely return business.

Thumbnail of user abelc24
New Jersey
1 review
1 helpful vote
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May 11th, 2017

Mr. Marin was extremely helpful and assured me that everything was taken care of. Would highly recommend this online Loan company. Thanks again

Thumbnail of user susans419
Idaho
1 review
0 helpful votes
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January 6th, 2018

Very polite and easy to work with. I am a returning customer and know about the interest but they are helpful in emergencies.

Thumbnail of user courtneyw48
New Jersey
1 review
0 helpful votes
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December 21st, 2017

Tammy A did a great job and was very professional. I would refer all my friends to your site for there money needs.

Thumbnail of user barbaras254
Texas
1 review
0 helpful votes
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November 16th, 2017

Received Quality Customer Svc from Rep: Cassandra. She was very Professional, prompt & courteous. She is an asset to your Business! Thank you!

Thumbnail of user lisab365
New York
1 review
0 helpful votes
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July 13th, 2017

I am very happy with the level of service I received today. She was amazing and such a hard worker! Thanks Stephanie!

Thumbnail of user victoriam118
Texas
1 review
0 helpful votes
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October 18th, 2017

Best customer service yet. Very helpful! Very sweet took her time to make sure that I got my money the correct way

Thumbnail of user jerronw
Ohio
1 review
1 helpful vote
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September 27th, 2017

She was quick, very polite, and effective. Job done very well. 5 star service! All companies need a solid performer like her!

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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