• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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Reviews that mention popular keywords

customer service (232)
Thumbnail of user heidir48
Ohio
1 review
0 helpful votes
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February 8th, 2018

The help I received was very helpful, friendly and quick. I appreciate your willingness to work with me. Thanks

Thumbnail of user rammondj
Georgia
1 review
1 helpful vote
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June 3rd, 2017

This is a great service! I can't say anymore you just need to try it and I promise you will be very excited with the outcome.

Thumbnail of user rubensrn
Texas
1 review
0 helpful votes
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February 13th, 2018

I dealt with Rachel and she was very patient with my lack of pc experience, she helped me thru it, in an exceptional manner, Thank you.

Thumbnail of user rozep
New York
1 review
0 helpful votes
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February 9th, 2018

I Would recommend... They were helpful and went we lost connection they called me to finish up... Irene was one of the representatives that helped me

Thumbnail of user arliciaw
Texas
1 review
0 helpful votes
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June 22nd, 2017

Courteous, polite, helpful, understanding... all the words that can be used to describe my interaction with my representative.

Thumbnail of user pamelat22
Utah
1 review
1 helpful vote
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June 5th, 2017

Francis was a very helpful, kind man.
He expressed total professionalism with and
He represents your company well.

Thumbnail of user robertm559
Texas
1 review
0 helpful votes
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October 19th, 2017

Great service from agent today. I was satisfied with the agent knowledge and help giving to obtain loan.

Thumbnail of user katelynb10
Ohio
1 review
0 helpful votes
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October 16th, 2017

Great consumer service! Very helpful and extremely funny. Did a great job getting me the loan I deserved!

Thumbnail of user franks206
California
1 review
0 helpful votes
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November 29th, 2017

Very, outstanding. I have Been with your company for a while and always treated with respect. Thanks again.

Thumbnail of user normav7
Texas
1 review
0 helpful votes
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January 24th, 2018

Great customer service Provided by your service representative Andrea! She was very helpful and answered all my questions.

Thumbnail of user rebeccas340
California
1 review
0 helpful votes
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June 11th, 2018

Andrea G was very responsive and informative in helping answer my questions and made the approval process easy.

Thumbnail of user patrickb145
Canada
1 review
0 helpful votes
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March 2nd, 2018

Very professional and thorough. Amanda did a great job. Very responsive. 100 Characters. What is wrong its Brevity?

Thumbnail of user orisw
Texas
1 review
0 helpful votes
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February 7th, 2018

Customer service was very helpful, informative, friendly, and patient. Customer Service Representative Yalda was polite, and very knowledgeable of Services MoneyKey could provide.

Thumbnail of user keesc2
Texas
1 review
0 helpful votes
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July 17th, 2017

It was a breeze to get through everything and thanks for the great service I wont hesitate to call back if I need any help.

Thumbnail of user danettem3
Texas
1 review
0 helpful votes
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January 12th, 2018

She was very helpful and pleasant. I really enjoy doing business with your company. Again Andrea was great. Thank you and have a blessed day.

Thumbnail of user robertp334
Pennsylvania
1 review
1 helpful vote
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January 3rd, 2018

Called to get funds... got a confirmation email. No money today after 12pm... poor customer service!
Email confirmed bisiness completed but funds not delivered... POOR CUSTOMER SERVICE!

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello Robert,

Thank you for writing to us. The details you’ve provided do not align with MoneyKey’s practices. To help us investigate your file, please email us at feedback@moneykey.com or call us at 1-866-252-5578 ext. 2123.

We look forward to speaking with you. Thank you.

Thumbnail of user bonniel58
Texas
1 review
0 helpful votes
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December 12th, 2017

This is the second time I've used this company I spoke with a representative named Irene she was very friendly very informative and I appreciate her help and the

Thumbnail of user antroinettej
Texas
1 review
0 helpful votes
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March 22nd, 2018

Great representative! Helped answer any questions I had. Very helpful person. Thank you for all you do.

Thumbnail of user susank181
Texas
1 review
0 helpful votes
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February 6th, 2018

Awesome job. Thank you so much! Very polite and explained everything. Made this very easy. No complaints

Thumbnail of user aprylwisdoml
Maryland
1 review
0 helpful votes
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August 3rd, 2018

Great fast service. Irene was efficient and friendly. Accurate and made sure that I required nothing else.

Thumbnail of user timothyh69
Arkansas
2 reviews
1 helpful vote
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June 5th, 2017

The experience was easy, Aisha was polite, thorough and very helpful. I would definitely recommend her and your company to friends in a punch.

Thumbnail of user glendaj8
Michigan
1 review
0 helpful votes
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December 17th, 2017

Excellent! I had to change my loan amount and there was no hassle or long wait. I was pleased. Money Key has been Great!

Thumbnail of user charlenen13
Ohio
1 review
3 helpful votes
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June 16th, 2018

I borrowed 450.00 3 weeks later after making payment of 74.00 I now owe 809.00. Terrible how than take advantage of the less fortunate.

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hi Charlene,

At MoneyKey we aim to make the loan process simple and convenient, and that includes making sure we’re as transparent as possible when it comes to the terms & conditions and payback expectations on a loan product. You can visit our Rates & Terms page https://www.moneykey.com/rates-terms.php, or give us a call at 1-866-255-1668 and we’d happy to help you with any questions you may have about the interest and fees on your loan product. Thank you for choosing MoneyKey.

Thumbnail of user donalda65
Arizona
1 review
0 helpful votes
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February 21st, 2018

She helped me very much and was very polite and helpful in all aspects of my questions. I would do business with her anytime

Thumbnail of user tonyr120
California
1 review
0 helpful votes
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February 6th, 2018

Finished the review of my application quick and easy. Got my loan done in only a few minutes. She was very helpful and polite.

Sitejabber for Business

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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