• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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customer service (232)
Thumbnail of user charlesw144
Ohio
1 review
0 helpful votes
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February 6th, 2018

Andrea g was very helpful and friendly and polite very well train and knows what she is doing to help me get my loan

Thumbnail of user trudyv4
Ohio
1 review
0 helpful votes
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February 21st, 2018

Great company to do business with! Customer Service rep David was awesome to talk with. I recommend them to all who are interested. Thanks!

Thumbnail of user renishaj
Ohio
1 review
3 helpful votes
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September 25th, 2018

I GOT APPROVED FOR A 500$ LOAN AND AFTER PAYING OVER 80$ SINCE JUNE I REALIZED THEY WANT ME TO PAY 3x AFTER GOING TO MY ONLINE ACCOUNT THE AMOUNT BACK WHICH I FEEL IS BS I WILL BE CONTACTING BBB

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hi Renisha,

Thank you for your feedback, we are sorry to hear that you’re unsatisfied with your experience. At MoneyKey we aim to be as transparent as possible when it comes to the terms & conditions and payback expectations on a loan product. You can contact us directly at 1-866-252-5578 ext. 2197 or visit our Rates & Terms page https://www.moneykey.com/rates-terms.php. We’d happy to help you with any questions you may have about the interest and fees on your loan product.

Thumbnail of user jonc89
Texas
1 review
0 helpful votes
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June 20th, 2017

Process is easy as 1, 2, 3. Anyone can do it, to get a little cash to get ahead. This is my second time in a year.

Thumbnail of user vickic38
Texas
1 review
0 helpful votes
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November 15th, 2017

I have had a very pleasant experience with Amanda today for my loan needs. This is my second loan with Moneykey and this time went much smoother

Thumbnail of user sadeyesh
Oklahoma
1 review
0 helpful votes
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February 21st, 2018

Tammy was excellent in helping correct my email address and the process for my loan was FAST! Not only was she kind but professional in all ways!

Thumbnail of user celesteh4
Texas
1 review
1 helpful vote
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May 21st, 2017

Was very helpful and understanding. Answered all of my questions. Was patient with me on the phone. Very friendly.

Thumbnail of user christim3
Kentucky
1 review
0 helpful votes
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July 12th, 2017

They have always been very easy to deal with. The customer service is really well and easy to understand.

Thumbnail of user shanikal
Texas
1 review
0 helpful votes
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October 16th, 2017

The agent was detailed in answering all the questions I had... I will recommend Money Key to my friends.

Thumbnail of user markf193
Texas
1 review
0 helpful votes
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December 23rd, 2017

Very good no problems everything went smooth will be retuning to the company in the future great staff very

Thumbnail of user billc194
Texas
1 review
0 helpful votes
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December 19th, 2017

Think I would recommend Money Key to others, punctual responses, informative conversation, helpful to questions, etc. Thanks, Thanks! 1

Thumbnail of user wesleyh32
Texas
1 review
0 helpful votes
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December 19th, 2017

Very friendly, great customer service. They walk you through every part of the process. Andrea was very very helpful.

Thumbnail of user lorij44
Arizona
1 review
2 helpful votes
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March 8th, 2018

Cleopatra was the greatest! Very professional and super sweet! Thank you. A pleasure to work with and talk to.

Thumbnail of user williamd180
Louisiana
1 review
0 helpful votes
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April 16th, 2018

Great to do business with I have had several loans. Always easy to work with. Interest is very high.

Thumbnail of user sherrih49
New York
1 review
0 helpful votes
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July 17th, 2018

Everything went smoothly and she was very good at answering any of my questions. She was a great help.

Thumbnail of user ba10392
Texas
2 reviews
0 helpful votes
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February 6th, 2018

Customer representatives like Giselle, have been especially helpful and polite. Getting a loan and confirmation was quick and easy.

Thumbnail of user dannyd104
Pennsylvania
1 review
0 helpful votes
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July 16th, 2018

She helped me quickly and efficiently, and was crazy nice in the process. A great start to the morning.

Thumbnail of user kalikas
Ohio
1 review
1 helpful vote
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December 22nd, 2017

Its was quick and fast had no problems this is my 3rd time using them and will refer to anyone I know and Mireya was a great help thanks money key!

Thumbnail of user andreww206
California
1 review
0 helpful votes
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February 8th, 2018

Andrea was extremely helpful in getting me the money I needed. She was friendly and helped me out every step of the way.

Thumbnail of user arsenp2
Arizona
1 review
0 helpful votes
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June 15th, 2018

Thank you Andrea G for helping me it was quick and easy. I would work with them again if I needed. Thank you

Thumbnail of user tramikah
Texas
1 review
0 helpful votes
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November 12th, 2017

She was very helpful and the call was fast. No problems with getting my loan approved and stayed on the line with me to make sure.

Thumbnail of user christopherp101
Texas
1 review
0 helpful votes
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December 10th, 2017

OUTSTANDING customer service Ms Evelyn needs a raise. She was very professional she made sure I understand very thing I was reading and signing and answered all my questions.

Thumbnail of user jasminer48
Texas
1 review
0 helpful votes
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February 2nd, 2018

Irene was so helpful and so polite. She answered all my questions. My previous called had dropped and she picked up right where I left off.

Thumbnail of user erinb85
Texas
1 review
0 helpful votes
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September 18th, 2017

Tashi was very pleasant and helpful! This is the 2nd time I have used your services and it was a great experience! Thank you MoneyKey!

Thumbnail of user diannab6
Texas
1 review
0 helpful votes
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May 8th, 2017

She was more than helpful, she was very patient and assisted me through the whole procedure. Thank you.

Sitejabber for Business

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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