• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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customer service (232)
Thumbnail of user darriusb
Texas
1 review
0 helpful votes
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November 1st, 2017

Andreas service was excellent and she was very polite and helpful, she deserves a promotion. She deserves employee of the year

Thumbnail of user parisg16
Ohio
2 reviews
0 helpful votes
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January 6th, 2018

She was very kind she helped me find a solution to my problem I was having and she helped me come to a solution and I appreciate that

Thumbnail of user annam364
Ohio
1 review
1 helpful vote
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December 19th, 2017

Everything was quick and easy very helpful and respectful. Waiting was short customer service very informative and friendly.

Thumbnail of user guillermog15
Arizona
1 review
0 helpful votes
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March 30th, 2018

Giselle is very professional and she knows her job very good for her and for the customers thank you Giselle

Thumbnail of user cherylm181
Texas
1 review
0 helpful votes
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February 20th, 2018

Knowledgeable. Helpful. Patience understanding & knowledgeable. Explain. Gave understanding of payment plan

Thumbnail of user ebenezera2
Virginia
1 review
0 helpful votes
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February 8th, 2018

Mireya was polite, patient, articulate and very helpful. She answered all my qiestions and I am satisfied

Thumbnail of user sarahd190
Virginia
1 review
0 helpful votes
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January 19th, 2018

Interaction was brief and professional. Representative was friendly and knowledgeable. The process was easy and problem-free.

Thumbnail of user jennyf68
Texas
2 reviews
0 helpful votes
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December 7th, 2017

Very, very satisfied. Easy to apply. Kristin very easy to understand and very courteous. Past experience with Money Key very satisfactory.

Thumbnail of user kerrir11
Texas
1 review
0 helpful votes
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March 2nd, 2018

I was very satisfied with Irene. She was very polite and helpful. I am very satisfied with the service with moneykey

Thumbnail of user sydneyt16
Georgia
3 reviews
0 helpful votes
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December 14th, 2017

Great customer service and dependable agents Great satisfactory experience with customer service agent.

Thumbnail of user davidt263
Kansas
1 review
0 helpful votes
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June 22nd, 2017

Cassondra was so professional and quick at getting my loan. So was very courteous and pleasing, it would be a pleasure to deal with her again!

Thumbnail of user eskkellikkag
Texas
1 review
0 helpful votes
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March 26th, 2018

Very thorough and knowledgeable. Mireya offered excellent customer service. She was also polite and friendly

Thumbnail of user leteias
Arizona
1 review
0 helpful votes
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July 16th, 2018

Yalda was extremely courteous, patient and helpful. Her knowledge, comprehension, and efficiency streamlined the call.

Thumbnail of user lauras241
California
2 reviews
0 helpful votes
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June 10th, 2017

Great. Customer service, friendly and professional. Very efficient in processing the loan. Would recommend them to friends.

Thumbnail of user allanp22
Texas
1 review
0 helpful votes
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August 18th, 2017

Stephanie Alvarado is both personal and professional. I really appreciate how she handled my loan. MoneyKey has an asset in her tenure. Thank you

Thumbnail of user freda107
Georgia
1 review
0 helpful votes
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August 2nd, 2017

Andrea offered Excellent service, patient, clear communication and very helpful. She was friendly as well

Thumbnail of user kirko3
Texas
2 reviews
1 helpful vote
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May 12th, 2017

I highly recommend MoneyKey for all your short term money needs. Their process is quick and terms are reasonable.

Thumbnail of user brendag112
Pennsylvania
1 review
0 helpful votes
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October 31st, 2017

Wonderful experience with everyone Handled everything so i could understand. Nice and polite didn't rush me.

Thumbnail of user melaniea16
Ohio
1 review
0 helpful votes
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October 31st, 2017

Very nice person (Terri) helped a lot, glad she was my helper, explained everything really good. Would definitely do banking with her again! 1

Thumbnail of user angelat84
Texas
1 review
0 helpful votes
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October 10th, 2017

Thank you for the help it was badly need to take care of this emergency that came up with out warning

Thumbnail of user paulw263
New Jersey
1 review
0 helpful votes
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September 11th, 2017

Claudia P was easy to deal with, the whole process only took a few minutes. Professional and courteous.

Thumbnail of user camillee7
Pennsylvania
1 review
0 helpful votes
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September 9th, 2017

The customer service rep was very helpful and professional. Answered all of my questions knowledgeably.

Thumbnail of user timoteam
Texas
1 review
0 helpful votes
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January 25th, 2018

No better place that I have applied for a loan and the so highly educated on their knowledge of thier company.

Thumbnail of user michaelm730
Texas
1 review
0 helpful votes
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January 19th, 2018

Money Key has been a true blessing in the time of need.

Thank you Andrea G for your kind attention.

Thumbnail of user anneb125
Texas
1 review
0 helpful votes
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January 17th, 2018

Andrea G did an excellent job guiding me through the loan process. She answered all of my questions and was very courteous. Great service.

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

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Management T.

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