• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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customer service (232)
Thumbnail of user markd509
Texas
1 review
0 helpful votes
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June 26th, 2018

Lavana and all were great in helping me getting my loan thank you great customer service there were very patient with me thank you again

Thumbnail of user chelseyr4
Canada
1 review
0 helpful votes
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March 18th, 2018

Spoke with Adham G. And he was very easy to deal with and processed the loan quickly and without a hassle. Easy, Quick and Friendly.

Thumbnail of user larryb163
New York
1 review
1 helpful vote
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October 16th, 2017

It was well done and explaned well. Trish took good care of it I am old, but could understand it very well.

Thumbnail of user hectors39
Texas
1 review
1 helpful vote
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December 12th, 2017

Great service ms. Mireya treated me with a lot of respect and a great enthusiasm good employee and explain and gave me good advice about my loan

Thumbnail of user meganj34
Texas
1 review
0 helpful votes
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February 15th, 2018

Mireya answered call my questions and was so helpful! She was knowledgeable and patient with everything I needed and was very thorough.

Thumbnail of user stephanier132
Maryland
1 review
0 helpful votes
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January 24th, 2018

Mireya- agent was very professional and helpful, had to transfer to another agent where my transaction was made.

Thumbnail of user jeffn47
Louisiana
1 review
0 helpful votes
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January 3rd, 2018

Good friendly service and fairly quick service. Overall good service. I will keep coming back. Thanks again,
Jeff A. Neeley

Thumbnail of user adreanaa
Texas
1 review
0 helpful votes
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July 27th, 2017

Shania took the time to listen to my concern and was able to provide the best option for my situation.

Thumbnail of user bryanp47
Texas
1 review
0 helpful votes
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February 8th, 2018

Andrea was great perfect service. Was able to renew a loan and Andrea was able to troubleshoot me through the process perfectly

Thumbnail of user shirleyr67
Texas
1 review
0 helpful votes
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December 5th, 2017

Great and efficient service. Customer service was excelllent and I was made to feel as if i mattered.

Thumbnail of user haileyc14
Ohio
1 review
0 helpful votes
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July 12th, 2018

Komal was nice and informative. The process was easy and the amount I was approved for was very helpful.

Thumbnail of user tekij
Texas
1 review
0 helpful votes
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October 17th, 2017

Simple process. Spoke with Hovhannes, very nice guy. Very easy process. Simple process. Spoke with Hovhannes.

Thumbnail of user lelandc9
Maryland
1 review
0 helpful votes
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May 7th, 2017

Great customer service ms capryce was very helpful and professional with getting me set up. Thank you

Thumbnail of user natalies82
Maryland
1 review
0 helpful votes
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July 17th, 2017

Claudia Pedroso was very courteous and extremely helpful, thank you so much. I look forward to using MoneyKey in the future.

Thumbnail of user georgee51
Texas
1 review
0 helpful votes
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January 10th, 2018

Mireya, was outstanding! Very professional & knowledgeable! Extremely patient and answered all my questions. Great phone etiquette!

Thumbnail of user jayv28
Utah
2 reviews
0 helpful votes
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December 29th, 2017

Talked to the nicest person, who treated me like a friend. I believe her name was Shevonne. Thank you!

Thumbnail of user patricioo1
California
1 review
0 helpful votes
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September 26th, 2018

Iam patricio. Thanks Andrea G your service was great. You help me out o lot to get my new loan from money key.

Thumbnail of user carolyng60
Missouri
1 review
0 helpful votes
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April 17th, 2018

Mireya R., answer all my questions, and also give other options if I care to follow through with them.
Thank you

Thumbnail of user maryg289
Texas
1 review
0 helpful votes
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February 1st, 2018

Mireya was so helpful and had great customer service i would have been frustrated if it were not for her help

Thumbnail of user sandrap212
Oregon
1 review
0 helpful votes
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May 18th, 2018

I love the ease of business with MoneyKey. Mireya was very professional and gave outstanding customer service.

Thumbnail of user alessandrov5
Texas
1 review
1 helpful vote
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May 4th, 2018

The representative, Mireya, was very attentive, courteous, helpful, informative and sensitive to my issue

Thumbnail of user sonnac
New Mexico
1 review
0 helpful votes
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February 26th, 2018

Quick and easy process for returning customers. Friendly representive who thoroughly explained the contract details to include early payback options.

Thumbnail of user tinah113
Ohio
1 review
0 helpful votes
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February 6th, 2018

Mireya was very good, and patient. Answered my questions. Nice job, would recommend her.as a great asset

Thumbnail of user mariav145
Texas
1 review
0 helpful votes
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March 29th, 2018

Great customer service by
Agent harini. She was very helpful. I like making business with money key.

Thumbnail of user tabithak6
Ohio
1 review
0 helpful votes
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February 2nd, 2018

Mireya was wonderful in helping me get my new loan put thru. She is a great asset to your customer service.

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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