• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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customer service (232)
Thumbnail of user lloydg15
Texas
1 review
0 helpful votes
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February 2nd, 2018

Was great with her services! Andrea seem to know exactly what I needed to do! Thank you Andrea G.

Thumbnail of user thomasinem
Georgia
1 review
0 helpful votes
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January 25th, 2018

MY INTERVIEWER WAS ANDRA.AND SHE WAS GREAT. THANK YOU!
ALL QUESTIONS-ANSWERED
BUSNESS TAKEN CARE OF.
NEXT DAY PEPOSIT--DONE!

Thumbnail of user azucenaa1
Texas
1 review
0 helpful votes
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January 27th, 2018

Thank you Irene:)
She was very kind and I offer a good service and above all, I stuck with what I needed.

Thumbnail of user ericap13
Texas
1 review
0 helpful votes
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October 13th, 2016

Love working with a company whose interest are reasonable and are always willing to work with you.

Thumbnail of user managementt
Management T. – MoneyKey Rep

Dear Erica, Thank you for taking the time to write to us. We appreciate your feedback and are pleased to know that you are satisfied with our services and the customer care. If you ever need any assistance, please call us at 1-866-255-1668. Thank you again.

Thumbnail of user shellyn5
Texas
1 review
0 helpful votes
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January 9th, 2018

Irene was very nice and professional. Great job and courteous...,... thank you

Thumbnail of user conniec14
North Dakota
1 review
13 helpful votes
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October 17th, 2014

I had questions on my loan, I borrowed or was lent $325.00. I understood the whole fees, interest, blah blah blah. :) What I wanted to know was what my remaining balance was, so I emailed the company and was replied back from a Karen. She did not answer my questions at all. I've called and called and finally today, I finally got to speak to a real person. She informed me that my next payday I will being paying $33.00 plus the interest of $77.70 which will total $110.70. Which means, the next payday, this will go up again and I will be paying about the same again, or I can call them and three days before my next payday pay off my balance which is $336.70. Which I am considering doing since the interest does not seem to be coming down at all. *LOL* So for the $325.00 I borrowed on 7-21-2014, today is 10-17-2014 I will have paid MoneyKey $641.10 PLUS... the pay off amount of $336.70 (if I decide to go that route). For a grand total of $977.80. Hmmm hardly seems worth the effort of trying to be approved for a loan. *LOL* I applied because my son was having knee surgery, and I needed extra cash. I should have just paid out of my own pocket for his bills, which by the way I am still paying on and I am also paying MoneyKey back. It was my fault I guess for thinking that I wasn't going to pay back any more then like $600.00 on a $325.00 loan. This amount I will be paying is literally triple what I was loaned. :( Well live and learn I guess. Also if the Rep. Comments on my review, props to your operator that answered your phone. :) She was nice, however, your website should be equipped to allow your costumers to log in and view their documents and be more up front with your clients on how much exactly they are going to be paying back. Kind of ticked me off when I wasn't getting feed back and my calls were not being answered but yet the Rep that approved me in the first place, had me on the phone for over an hour listening to my personal bank account deposits being told by my banker to prove I had income. Really?! I was ticked off, put me through that, well you could at least answer my questions right away as soon as I emailed or called. But good for you that I actually did get to speak to a 'real' person today and she did tell me that the minimum payments that come out of my account will draw more interest and I will have to pay more. Now if someone had really explained that to me while they were going through my bank account I would have been more satisfied. And too be honest, the woman who approved me, did not tell me that I would be paying so much in interest. This is why I questioned the website I wanted to see a listing of my payments, how much interest is being charged, ect. Nothing like that was presented to me. Work on your website to offer this, MoneyKey. :) Maybe then you will have better reviews.

Thumbnail of user krisv20
Texas
1 review
0 helpful votes
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January 12th, 2018

Getting the loan was easy and Andrea was very helpful and friendly! Got the money i needed quickly!

Thumbnail of user lesliep61
Texas
1 review
0 helpful votes
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December 5th, 2017

Great service 100% effort. Tammy provided great service. Thank you for having people like Tammy...

Thumbnail of user shanequas
Texas
1 review
0 helpful votes
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July 6th, 2017

Claudia was so helpful and friendly! She gave me all the information I needed to complete my loan,

Thumbnail of user ritaa34
Texas
1 review
0 helpful votes
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January 6th, 2018

She is good at her job, answered all my questions excellent...

Thumbnail of user jennifert172
California
1 review
0 helpful votes
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December 27th, 2017

Great service. Thoroughly explained everything. Smooth transaction and very helpful. Thank you...

Thumbnail of user mariac279
Texas
1 review
0 helpful votes
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January 6th, 2018

I recommended to my Friends and the Mireya was very good. La persona que me atendio fue muy profesional y buena trabajadora

Thumbnail of user salvadorv3
Texas
1 review
0 helpful votes
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January 24th, 2018

Muy professionals y amigables todo el personal de MoneyKey. Es una compañia de prestamos que estan para ayudar a la gente me gusta mucho. Use esta compañia. En esta ocasion me atendio una persona muy amigable y professional se llama Andrea G. Gracias por tu ayuda

Thumbnail of user lydial31
Nevada
1 review
0 helpful votes
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April 25th, 2018

Quede muy satisfecha con la señorita mireya ella fue muy amable y paciente conmigo me contesto todas mis dudas tuvo paciencia hasta que yo quedara contenta muchas gracias por su servicio me hizo un Plan de pago para el día 15 de Mayo se cobrarán 290.73 y para el 31 de Mayo 288.69 y estoy muy contenta por su servicio gracias los voy a recomendar mucho con mis amigos gracias

Thumbnail of user normac24
Illinois
1 review
0 helpful votes
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December 3rd, 2017

Estoy muy contenta con su servicio tienen un personal muy profesional y muy amable me tratan con mucho cariño, especialmente la Sra. Mireya si fuera por puntos yo le doy 100 +. Gracias Mireya por tu amabilidady profesionalismo y gracias MoneyKey

Thumbnail of user mardoqueos
Texas
1 review
0 helpful votes
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March 25th, 2018

Y yo recomendaria a esta agencia y a todo su personal. La persona que me atendio se llama Mireya y es muy atenta con los cliente y se preocupa por tener satisfechos a los clientes ojala todos fueran asi como Mireya

Thumbnail of user alejandrov14
Mexico
1 review
0 helpful votes
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January 11th, 2018

Hoy día me atendió Irene muy amable su atención y excelente servicio y sobretodo su atención muy rapido en general siempre q e llamado todo el personal me a atendido de maravilla gracias por su servicio

Thumbnail of user antonioa46
Texas
1 review
0 helpful votes
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November 1st, 2017

Tuve un muy buen tratado de la senorita andrea g muy atenta en el servicio al cliente y ayuda paso a paso con los tramites y esplica muy bien no hay queja muy buena trabajadora

Thumbnail of user josea148
Texas
1 review
0 helpful votes
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February 7th, 2018

Andrea G el servicio me pareció bueno, pero si nos tardamos un poco y las tarifas poco caras y si ya te no varios préstamos por que no alcanzo máx cantidad

Thumbnail of user julietar1
Texas
1 review
0 helpful votes
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January 27th, 2018

Muy amable y respondio todas mis preguntas.
Y las respuestas que me dio fueron muy claras.
Espero que cuando me toque volver a llamar, me atienda ella.
Muchas gracias.

Thumbnail of user mariar201
Texas
1 review
0 helpful votes
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February 8th, 2018

Andrea fue muy amable me explico todo muy bien se porto de maravilla todas mis preguntas contesto muy bien, me agrado su forma del hablar y sobre todo su paciencia.

Thumbnail of user cj329
Texas
1 review
0 helpful votes
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January 25th, 2018

La representante Irene me ayudó rápidamente con el proceso y estuvo conmigo en línea hasta asegurarse que todos los documentos estaban firmados correctamente.

Thumbnail of user mariom121
California
1 review
1 helpful vote
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October 11th, 2018

La senorita Andrea G fue muy amable me explico todo bien personas como ella son las se necesitan que explican todo con detalle.

Thumbnail of user josef82
Texas
1 review
0 helpful votes
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May 18th, 2018

My aplicacion fue un exito gracias a la Ayuda de Irene estoy satifecho con su atencion a mis necesidades.

Thumbnail of user mariae113
Maryland
1 review
0 helpful votes
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March 15th, 2018

Gracias Mireya, fue muy amable, no me hizo esperar mucho tiempo, y me ayudó con lo que nesecitaba, exelente

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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