MoneyKey

Kristen was not only professional but patient and kind. No one ever likes to HAVE TO take out a loan and I appreciated her kindness. She is a valuable asset to your company. I did tell a colleague the same day I qualified for my loan and finished the paperwork, and she is already calling for help as well. Thank you!

First, I want to say they have good customer service representatives. I have borrowed from them a few times, but I've always pay on the first installment. This last time I needed more time to pay. I borrowed $1225 and have made 5 $200 payments. I called today to get the pay off and was told it was $2054. What the what? The representative informed me the payoff is even higher if you don't pay off within two weeks. I've never been so shocked in my life. I knew the rates were high, but I'm paying over $3000 for a $1225 loan. I can't wait for Ohio to ban this predatory lending.

After two customer service reps confirmed that I only had 2 payments left, I was then charged after making my "final" payment. I called to request a refund and I was told that I have payments clear throughout the remainder of the year. $1500 dollar payback on a $500 loan! Smh. SCAMMERS. Use their services at your own risk.

Irene was so helpful and kind in getting an installment loan verified and completed for me. It seemed like it might take a while, but she gave me a suggestion and a speedy verification happened. Thanks again for all of your help and patience. I look forward to doing business with you.

Although I was denied a loan due to account complexities, I have never experienced the professional dedication that Stephanie A. Displayed in pursuing all possible pathways in trying to get the loan approved. I really appreciated the work and effort she put into my situation. I was very impressed with her and wish her and your firm well.

I've used this company for a year now when I definitely in a financial pinch. They are easy to work with and very courteous. They follow up with you if you want to add more towards your payment without you having to call them. I just spoke with a rep Renee and she was very knowledgeable and patience with me.

Irene was wonderful however whoever started my alone on 12/24 and neglected to do one thing and now I'm going to be stuck in another state for an extra day possibly missing a day of work a day of pay possibly getting in trouble at work because the money did not hit my account the day it was supposed to

There lying crooks, paid 400.00 2 weeks early before my due date. Today would of been my first payment. I borrowed 1000. 00, I asked what my payoff would be and was told 900.00. Today I went to pay the 900.00 to pay off the loan and they raised my payoff 500.00 in two weeks to 1400. 00. My first payment wasnt even due until today. There scam artist, I hope everyone sees this and is aware.

More people like Kristen S. Should be hired. This payment and loan approval was quick she was able to answer all my questions and finish my loan all under 12 mins way to Kristen keep up the great work hope I get to speak to you ever time I call

Very easy to use and accessible. The online payments and borrowing is great way to get assistance. Thank you for you company.

Andrea g. Was very helpful. Very good customer service. Helped me through process. Explain in great detail the process from beginning to end. She is very friendly and made the process go smooth. Thank you

I've received a small Loan of $550 in November. Ive been paying high fees since then only to still owe $471 dollars. Granted I did take out a loan and had every desire on repaying them but they have been paid I'm full and received interest being paid every 2 weeks. I noticed that my balance was going up instead of down which make it impossible to be paid off and these terms were never fully explained. All I received was an ending balance. My mom has an account with them as well so I asked her to look at her statement she's being paying since August 2016. I'm going to have some lawyer friends look into this matter. I highly doubt that anyone knowingly would apply if they knew these conditions. SPREAD THE WORD! Do Not Bortow From MoneyKey

Thank you she went over account wih me how much i was getting when and how to make a payment how money key work how to use the online website if i can rate her customer service skills i would give her a 10 she did a excellent job amd made sure i signed and went over my documents with me and if i had any questions to ask or did understand she made sure i understood before we hung up she also let me know when my funds will be deposit

Andrea was extremely helpful and patient. I really appreciate all her help. My computer was giving me trouble and she just told me it was not a problem and waited for me to finish. The world needs more people like her.

Andrea did an excellent work in explaining the details of my loan. I had every question answered to my understanding and satisfaction. She helped me every step of the way to resolve my issues. I appreciated her assistance. Well job Done!

Customer services was exceptional! Andrea G was great! She was very quick and informative. My hold time was minimal. All my questions were answered and I was able to sign my loan documents while on the phone with Andrea so if I had any issues she could assist me.

Adham G. Was very courteous and helpful and answered all my questions professionally. He stayed with me through the signing process and assured me that everything was completed successfully. I am disappointed about the high payback but that is typical of a payday loan - At least Adham was professional in explaining everything.

I want to thank Michelle for being nice and professional. I recently relocated and needed more funds to cover bills that I had where I moved (son's education). They completed my application in a timely manner and I got the money I needed.

Thanks again, Denise

My agent name was Irene. She was very nice and very helpful.
You get the loan once approved.
And they deposit it right into your bank account
No waiting in long lines or drive through windows
And the money is in your account in 24 hours.

I called because I was making my last payment and needed a bit more funds. The agent on the line was so helpful and was ready to confirm with my bank so I would not have to wait till the next business day. MoneyKey is quick and easy, great agents to work with!
Loaned me the money I requested!

Ashley was very friendly & professional. I could hear the smile in her voice. She let me know the loan amount I qualified for in which was a bit more then what I saw online. Ashley was very helpful through out my call

I think that this is the best solution for people who urgently need financial assistance. Thank you for responding so quickly to customer requests. This is a real help, which is available to everyone.

Mireya was very friendly and attentive to my needs when I called very early in the morning. She walked me through the process, answered all of my questions while still having a professional and pleasant attitude. I would definitely recommend this company to everyone because of the great experience with Mireya that I had.