• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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Reviews that mention popular keywords

customer service (232)
Thumbnail of user genea17
Texas
1 review
0 helpful votes
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October 6th, 2017

65.5 stars out of 10 for Renee S. She explained some of inane company policies with sympathy. Great asset to your company. Give her a raise. Thanks and Peace out to all

Thumbnail of user amandav37
Texas
1 review
0 helpful votes
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February 18th, 2018

Mireya was a great help and very friendly while on the phone! There was an internal error in my application, so I was unable to get my funds today. That is why I gave 4 stars.

Thumbnail of user brendas145
Ohio
2 reviews
0 helpful votes
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July 20th, 2017

Service was awesome thanks Chris. I was very impressed we ihe knowledge and professional. Ser b ice i recieved. Chris was very patient with me gping over the agreement, at one time he couldn't hear me but i could him and he was still very professional.

Thumbnail of user christophera42
Texas
1 review
0 helpful votes
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September 6th, 2017

I found the personell to have been most professional, patient, and informative even as it applied to early pay off information. I would definitely recommend this company to others. Thank you.

Thumbnail of user marlowes
Ohio
1 review
0 helpful votes
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December 27th, 2017

The reps have alot of patience and make sure the customers needs are met everytime! Brittany could answer all my questions w/ o hesitation. She was quick and confidant! Thanks Brittany!

Thumbnail of user irmag15
Texas
1 review
0 helpful votes
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December 3rd, 2017

Diana did an excellent job on my need and I thanks her much for being polite I highly recommend money key for any of your money problems. Love the installment loans.

Thumbnail of user marciaj193
Florida
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

The representative was patient, informative, and extremely professional.

Thumbnail of user antoinettem10
Maryland
1 review
0 helpful votes
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August 2nd, 2017

Very professional and kind, understanding of people needs. Aleasha was able to explain the terms and conditions in a way that was understandable for me

Thumbnail of user eboniw2
Texas
1 review
0 helpful votes
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December 8th, 2017

Great customer service. Very helpful and kind. She walked me through the entire process and stayed on the line in case I had any questions. She is one of the best at what she does.

Thumbnail of user jasmaines
Ohio
1 review
0 helpful votes
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January 25th, 2018

She is very knowledgeable and was able to help me quickly and effectively. I really needed this loan to make sure my children and I can make it the next couple of weeks. Thanks Irene.

Thumbnail of user mitchellg32
Kentucky
1 review
0 helpful votes
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February 28th, 2018

Money Key is fast efficient and the people never fail to make you feel like they care. When you ask questions they always know the answer or where to find it.

Thumbnail of user angelor18
Michigan
1 review
0 helpful votes
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April 23rd, 2018

Answered all my questions and made me feel like I was speaking with a friend. I asked several questions about process and she took the time to answer all of them.

Thumbnail of user jamies152
Indiana
1 review
0 helpful votes
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September 30th, 2017

The lady who helped me was wonderful.it took like under 10 min from start to finish. I really needed this loan abd she made sure to get it for me. I really appreciate it

Thumbnail of user terryb1083
Washington
2 reviews
0 helpful votes
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February 25th, 2022

This, in my opinion, is the ideal choice for folks who want immediate money aid. Thank you for responding to consumer requests so swiftly. This is a genuine service that is open to everybody.

Thumbnail of user jonathant58
Texas
1 review
0 helpful votes
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June 29th, 2017

Claudia gave great service and was very helpful. Made paying off my loan and reapplying for another as easy as it could be answered all my questions and just made things that much better

Thumbnail of user juanitaw17
Texas
1 review
0 helpful votes
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May 21st, 2018

This was fast and very easy! Thank you Irene! You are fantastic. She was so nice and answered all my questions and got me the help I needed very quickly! I would recommend money key to anyone.

Thumbnail of user sarahb378
Ohio
1 review
0 helpful votes
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February 2nd, 2018

I spoke with a lady named shania. She was very patient and helpful. I couldnt get on my moneykey account in such a long time and she helped me solve the issue also aswell.

Thumbnail of user rebeccas206
Ohio
1 review
0 helpful votes
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December 27th, 2017

Interviewer talks way too fast and softly. She was hard to understand. You can tell she is reading from a script which is ok, she just needs to slow down.

Thumbnail of user raymondm80
Texas
1 review
0 helpful votes
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February 2nd, 2018

Very good and fast friendly service and this is why I reapplied with money key again because of the very good overall service they give me for my financial needs.

Thumbnail of user tylerh35
Texas
1 review
7 helpful votes
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February 19th, 2015

Let me begin by, I pay my bills on time and I understand that I put myself into this predicament with a high interest loan. With that being said I received my money as I should have and when i called to pay more towards my balance it happened. (And, they always answered the phone) I had no issues, every question I asked was answered, and every action requested to be made on my account was made. It seems that payday loans will always have bad reviews-- no matter the company-- because some people are so excited to get the money they tune out all the details for repayment. I was explained how the repayment processed worked and everything that was stated happened. If I need the money desperately enough again- I would come back.

**Update 2/8- I just yet again paid off a loan with them after having it for about 2 months and yet again... they answered the phone and when requested to pay off the loan they took the full amount out and i'm paid off** Just wanted to give another update about another experience I had in which I wasn't given the run around and things went the way they should have.

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello Tyler,
We are happy to hear you had a good experience with MoneyKey and all of your questions and requests were answered promptly. We work hard to make sure we thoroughly inform our customers about the repayment process and are available to answer any questions. We appreciate your business and know you’ll continue to have a good experience with MoneyKey. We encourage you to share your experience on our Facebook page.
Thank you.

Thumbnail of user maos3
Texas
1 review
0 helpful votes
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January 3rd, 2018

Mireya was very polite and helpful. She made it quick and easy and went straight to the point. As a returning customer, I would recommend Money Key to anyone.

Thumbnail of user deane31
Ohio
1 review
0 helpful votes
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September 19th, 2017

I got into a short term financial jam and was helped by Patrick. He took the time to thoroughly explain my short term loan details to me and made this a no-hassle experience.

Thumbnail of user brittanyj36
Texas
1 review
0 helpful votes
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December 29th, 2017

Irene was super fast and extremely helpful. She help me because i needed to change my loan date she was really quick on helping me and made me feel very secure as well

Thumbnail of user marieb186
Texas
1 review
0 helpful votes
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May 1st, 2018

It was a pleasure speaking with someone attempting to help at a stressful time financially. She was efficient but still made me feel as if I was her top priority at that time.

Thumbnail of user latashaw9
Texas
1 review
0 helpful votes
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February 12th, 2018

David W. Was nice, professional and fast. Submitted the application on a Sunday. Got a call back in less than ten minutes. Was not even expecting them to be open on a Sunday.

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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