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MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.
Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.
Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.
I had the pleasure to talk with Mark today. I was happy that i could refinance my loan,
Iv had several loans with Money Key and never had a problem. Thank You Mark for helping me.
Getting the loan was easy, fast and Gavin was professional and nice to work with. I was getting $112 taken out of my checks every pay period. Had I decided not to pay the whole loan off, I would have paid $1232. 00 for a $400.00 loan. They won't allow partial payments (even though the reminder email says "If you are making a partial payment or paying the loan in full call 24 hours in advance" or something along those lines). They won't let you defer a payment either, stating that legally, the amount of installments won't allow them to add a payment.
There is something a tiny bit shady, but what do you expect with a payday loan company. This is my LAST time getting an installment loan. It just isn't worth it. I got this loan to have an extra cushion for a vacation in the middle of October and it has been killing us.
*****************UPDATE**************************
Yes, I admit that I defaulted on my last loan due to my husband's heart attack. I offered a payment plan that I could manage and they refused and have started threatening my references with being arrested and having their assets frozen. UNBELIVEABLE. That is not only unprofessional, but illegal. I spoke to a lawyer in my office building about this and he told me that what they are doing is beyond illegal. Money Key, your collections department is really messing up.
Easy, convenient, and fast.
High interest but thats the price for convenience.
Irene assisted me today with getting approved for loan. She was very profesisional, knowlegable of the process; which made everything very quick an super easy! Thanks again irene!
I have used Moneykey in the past. Andrea who has helped me with this loan service has been very friendly. I recommend moneykey to anyone that needs a loan.
I appreciate how Andrea was so friendly professional and so understanding in my time of need. Her voice was very soothing and clear and she made me feel comfortable.
I was seriously strapped for cash, so that's why I did this- but it was horribly expensive and the process was way too complicated for a 1000. 00 loan.
Hello Kimberly,
Thank you for the feedback. We apologize for your experience and would like a chance to properly assist you. To discuss your account in detail, please give us a call at 1-866-252-5578 ext. 3176 or send an email to feedback@moneykey.com.
Awesome help, very professional. Walked me through all the steps. Connected with my bank to verify information, while I was on the line. Felt good to know that I am treated with resoect.
When i needed cash they are there, very professional, convenient, fast, easy to get approved and didnt take long, Irene was very nice and knew wat she was doing thank u very much
Service was fast and friendly. Customer service agent Andrea G was very helpful and informative. I appreciate Moneykey helping me with a short term loan
Nadia D, was awesome, she was patience with me and would ask if I had any questions while going over the terms. There need to be more like Nadia as I said she was awesome. Thank you Nadia
Thanks Renee you were professional and personal with resolving my issues. I would call for help anytime if all of the customer care staff were as understanding and patient as you Thanks
I recently ask for a loan but I had changed my bank and they worked with me to help me get approved.
My customer service representative was Yalda
Very knowledgeable about what was going on even though I didnt talk the day before I like this its shows information is being pass along and you dont have to wait for a certain person to come and finish it this shows good communication the worst is call and know one know what I are talking about
I want to thank MoneyKey and Yalda
For all there help
Mireya was thorough, patient and very helpful. She took the time to explain everything and wanted to make sure that she could help me on any way possible
Applied online. Mireya, a CS rep, followed up with a call. Very friendly & helpful. I recommend to anyone that needs quick access to funding to try Moneykey.
Thank you for your kind representatives Mireya R. Great Customer Service and very friendly answered all my questions and gave me great advice regarding my loan re payment
This is a rip off! Customer service is horrible for the small amount you barrow verses the amount you pay back is robbery and there rates is not compatible. I really them rate 0
Hello TJ,
As a state licensed lender, we follow all state laws and our rates are competitive. We want to apologize for your experience with MoneyKey as we aim for exceptional service. Please email us at customercare@moneykey.com so that we may review your file and follow up with you.
Thank you.
I realized I made a horrendous mistake and was freaking out, and the lovely woman I got came and calmed me down and fixed my problem so quickly! They are amazing!
The whole process was quick and easy and the rep who helped me was very personable and helpful in completing the application. I would give her an A+ for customer service!
Brittany J did an awesome job and her explanation of my loan agreement was very understandable. Thank you for your patience! Great Job! Thank you MoneyKey for great customer service people!
Andrea was very concerned and was efficient in helping me with my account. Thank you. On the call she explained all information and made sure my account was up to date with my bank as well.
Very nice friendly people you can count on them to help you when you need it, this is my second loan from them and it won't be my last I'm very happy they could help me
Mireya took her time and was patient in assisting me. She had to call my bank several times and never seemed impatient. She ensured my loan was completed even through the difficulties.
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Online Loans and Lines of Credit Between $200 - $2500.
MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.
The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.
We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.
With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.
Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.
*Not all applications are approved; duration of approval process may vary.
**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.
Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.
At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.
Hello Kristin,
Thank you for the feedback. We’re interested in hearing from you, as the feedback you provided is inconsistent with our business practices. At MoneyKey we aim to make the loan process simple and convenient, and that includes making sure we’re as transparent as possible when it comes to the terms & conditions and payback expectations on a loan product. You can visit our Rates & Terms page https://www.moneykey.com/rates-terms.php, or give us a call at 1-866-252-5578 ext 2123 and we’d happy to help you with any questions you may have about the interest and fees on your loan product.