• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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Reviews that mention popular keywords

customer service (232)
Thumbnail of user syleenah
Virginia
1 review
3 helpful votes
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June 25th, 2016

I opened a $700 line of correct with MoneyKey in December 2015, as of today I have paid out $943 with about $520+ to go. Called MoneyKey to make arrangements/Contract to pay off debt with $105 payments for to next four months to pay off debt. I've never missed all but one payment during my payment time, but I cought up with my payments. I get a statement in my email that $207 will be deducted from my account. WTH! What happened to the $105 four month payment arrangement. I WILL NEVER DO BUSINESS WITH SCAM $#*! COMPANY AGAIN.

Thumbnail of user managementt
Management T. – MoneyKey Rep

Dear Syleena,
Thank you for your review dated June 25,2016. MoneyKey takes all customer feedback seriously and would like to address your concerns with you personally. MoneyKey is a State-licensed lender and complies with all Federal and applicable State laws. In order to fully address your particular situation and concerns, we would be grateful if you would contact us by telephone at 1-866-252-5578 ext 2104 or by email to feedback@moneykey.com. Once we have some additional information from you, we will be able to assist you further. Thank you for considering MoneyKey. We look forward to hearing from you.

Thumbnail of user michellej142
Texas
1 review
0 helpful votes
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February 13th, 2018

Irene helped me out when I really needed it. I was in a tight budget and needed to extend my payment. She did what she could to help me out and I am thankful she was able to do so. Thank you Irene!

Thumbnail of user beryj
Mississippi
1 review
0 helpful votes
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October 17th, 2017

I was affected by Harvey flooding and had some money saved, but have run aout of it. I needed to see how I could get some help and she was able to wave my interests for this month.

Thumbnail of user demetriust4
Michigan
1 review
0 helpful votes
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November 13th, 2017

Andrea wad very professional, nice and explained everything I needed to do and when the loan would be do. She was very nice and walked me through the whole process.

Thumbnail of user stevec634
South Carolina
1 review
1 helpful vote
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July 12th, 2019

WATCH OUT... THEY DONT EXPLAIN WHEN YOUR SETTING UP YOUR PAYMENT DATE THAT YOUR PAYMENT IS DUE EVERY PAYDAY NOT ONCE A MONTH LIKE MOST LOANS. WHEN THEY SAY PAYDAY LOAN I GUESS THEY REFER TO YOU PAYING TWICE A MONTH. AND THEIR REPLY..."OH, I'M SORRY THAT WASN'T PROPERLY EXPLAINED TO YOU BUT YOU DID SIGN..." DON'T WASTE YOUR MONEY.

Thumbnail of user rhondag41
Texas
1 review
0 helpful votes
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May 1st, 2018

MoneyKey has helped me out a lot when I needed it the most... Mireya R was very polite an explained things greatly... She was very helpful an did a great job...

Thumbnail of user abrahamm46
Ohio
1 review
0 helpful votes
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February 1st, 2018

She was great. Answered my questions in a timely manner and was helpful throughout the process. She seems to want to help a lot and cares about the customer concerns

Thumbnail of user stevent91
Texas
1 review
0 helpful votes
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February 7th, 2018

Yalda was friendly and precise she did a great deal of service for me. She was professional about the different procedures we had to go through to get the job done.

Thumbnail of user russlll
Texas
1 review
0 helpful votes
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July 30th, 2017

I needed help to get caught up with a bill and moneykey was there to save the day. I applied online and shortly afterwards i was approved, therefore the funds I needed were on time to help me.

Thumbnail of user carolynk39
Texas
1 review
0 helpful votes
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December 7th, 2017

Tammy was very courteous and helpful. She was also very informative and she help me handle my loan in a timely manner. I was very pleased with her, she made the whole process enjoyable

Thumbnail of user rachely30
Texas
2 reviews
0 helpful votes
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August 16th, 2018

Process was quick and easy. Your associates were friendly. The process was quick and trouble-free. I would definitely recommend to others in their time of financial need.

Thumbnail of user blancag8
New York
1 review
0 helpful votes
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June 23rd, 2017

She was very kind and willing to help me very patient with me while I was having trouble signing the documents, she guided me through step by step on what to do. She explained everything to me

Thumbnail of user raa38
Massachusetts
1 review
0 helpful votes
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October 12th, 2017

Reggie was great, she explained everything so that I understand. It took less than 5 minutes to decide what amount was good when she explained it to me. She was awesome!

Thumbnail of user karens406
Ohio
1 review
0 helpful votes
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January 9th, 2018

I filled an application online and was approved for a loan the following day. I am pleased with the response that I got from them and very happy for the loan that i could get.

Thumbnail of user nicholash61
Washington
1 review
0 helpful votes
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February 26th, 2018

Helped me understand any questions I had... great job. I had a need for some questions. And because I was a return borrower and because of the service today, you can understand why

Thumbnail of user dianep83
Delaware
1 review
0 helpful votes
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September 13th, 2017

Kristen was very kind, professional. My request to change my bank went smoothly and fast and I was very, very happy with the service that Kristen gave me.

Thumbnail of user anaj27
Nevada
1 review
0 helpful votes
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January 6th, 2018

David W was so helpful and patient! He assisted me with applying for a loan and also resetting my password. He was very patient and courteous! Thank you, David W!

Thumbnail of user marthas103
Ohio
1 review
1 helpful vote
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May 5th, 2018

Irene helped me to get my loan she was very nice in helping me. At first I did it online but to call customer service to finalize it. She was very helpful in helping me

Thumbnail of user louier14
California
1 review
0 helpful votes
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July 18th, 2017

This is my first time using your services. Your operator was very fast, efficient and fully prepared to answer my questions. She was very personal and was very professional.

Thumbnail of user leonardd20
Tennessee
1 review
0 helpful votes
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July 17th, 2017

Efficient quick and polite loan process. Very friendly and easy to use loan process. Highly recommended. Due to very high interest rates recommend paying off loan fast.

Thumbnail of user stevens230
Connecticut
1 review
0 helpful votes
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September 30th, 2017

Andrea G did a fantastic job getting my loan approved I would highly recommend her and Money key. Andrea was very helpful and i would give her and money key a five star ratting.

Thumbnail of user kristyj8
Texas
1 review
0 helpful votes
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August 22nd, 2017

Great knowledge about the loan payoff process and exceptional customer service. I will continue to borrow from the company as long as the customer service stays great.

Thumbnail of user samanthaj50
Texas
1 review
1 helpful vote
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May 24th, 2017

Very helpful and friendly representative. She made this a very stress free and quick process. She also made sure she explained everything in great detail and made sure I understood.

Thumbnail of user randys86
Ohio
1 review
0 helpful votes
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October 26th, 2017

She did a great job. There nothing she did a great job. What else can I say but a great job she did. I will reach out to my friends to get a loan with money key

Thumbnail of user jasong130
California
1 review
0 helpful votes
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October 19th, 2017

I had a great experience through the process! The agent was very pleasant and nice. She was very helpful and attentive. She answered all question and was very knowledgeable.

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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