• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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customer service (232)
Thumbnail of user gennys1
Texas
1 review
0 helpful votes
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September 6th, 2017

Mireya R did an excellent job on helping me get thru the process of my loan. She did it quick and easy. She stayed on the phone with me while I signed the loan papers.

Thumbnail of user dans209
Texas
1 review
0 helpful votes
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April 29th, 2017

I have used Moneykey several times. My experience has always been favorable and easy. I like the process, and the expertize of the customer service reps.

Thumbnail of user thomasq15
Ohio
1 review
0 helpful votes
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December 28th, 2017

Everything was great! Andrea was very helpful and efficent and knowledgeable. I've been using moneykey for over a year now and always have been 100% satisfied

Thumbnail of user arnettal
Ohio
1 review
0 helpful votes
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March 22nd, 2018

The staff of Money Key was very polite and knowledgeable. The service was very swift, easily approved and hassel-free. I would recommend this company to others.

Thumbnail of user breannas9
Louisiana
1 review
0 helpful votes
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May 28th, 2018

Very friendly and helpful and it was very quick and easy will use money key again if I need a loan. My first time getting alone and they helped me out and I didnt have any problems

Thumbnail of user jameelahm
Washington
1 review
0 helpful votes
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July 14th, 2018

She was very polite, efficient and nice. She had a nice tone. She approved me in like five minutes. Even if I didnt get approved I would of been satisfied because she was really nice

Thumbnail of user caseyc53
New Mexico
1 review
0 helpful votes
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November 14th, 2017

Money key really helped me out and was very fast and curious to my needs. Ms. Eveyln was very nice and sweet. And cared about my loan application.

-casey Crawford

Thumbnail of user marvinj13
Texas
1 review
0 helpful votes
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December 28th, 2017

Irene was very helpful with my call on December 27th very understanding of my situation always a pleasure to call Money key their employees are very pleasant to speak to

Thumbnail of user krysj
Delaware
1 review
0 helpful votes
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November 14th, 2017

Mireya R was very helpful, friendly, and efficient. She made this process totally easy and quick. She explained the payback options and the loan agreements very thoroughly.

Thumbnail of user eugeneh34
Texas
1 review
0 helpful votes
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April 12th, 2018

I feel that money should be drafted the date that the customer request. Becasue the first of the month rent and auto payment come out I feel that the date that the customer ask for should be granted

Thumbnail of user davids1710
Ohio
1 review
0 helpful votes
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July 12th, 2018

I FOUND THE SITE EASY TO APPLY THEN THE AGENT I TALKED TO WAS VERY INFORMATIVE VERY POLITE AND HELPFULL HER EXPLANATION WAS EASY TO UNDERSTAND. I WOULD TELL MY FRIENDS AND FAMILY TO USE MONEY KEY. I WOULD ALSO USE THEM AGAIN. THANK YOU

Thumbnail of user andrewb266
Texas
1 review
0 helpful votes
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February 8th, 2018

Mireya did and outstanding job and was quick and efficient and helping me out! I appreciate her staying on the line with me the entire way and making sure I was guided through the entire process.

Thumbnail of user alvink68
Kansas
1 review
1 helpful vote
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January 31st, 2024

I Browed 375.00 they credit me 10.00 month towards loan rest is in interest they charge 100.00 or more Month.

Service
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Quality
Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello Alvin,
We aim to be as transparent as possible when it comes to the cost of credit products offered through MoneyKey and we would like to take the opportunity to address your specific concerns.
Please send us an email at feedback@moneykey.com with your details so we can assist you. Thank you.

Thumbnail of user colleenh30
Wisconsin
1 review
0 helpful votes
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October 13th, 2017

This company is very easy to work with and is very friendly. Tayna was amazing! Very knowledgeable and informative. I would definitely recommend this company to all my family and friends

Thumbnail of user ginal45
California
1 review
0 helpful votes
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October 16th, 2017

Tashi was quick and efficient. She got me on and off as quickly as she could.
She contacted the bank and quickly verified my payment and processed my reliant quickly.

Very nice gal!

Thumbnail of user cloriak
Virginia
1 review
0 helpful votes
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December 19th, 2017

Agent Mireya, help me with my problem and made my life just a little easier. I just want to say Thanks for your help and being so kind and awesome. Mireya, Thanks again for all your help

Thumbnail of user kellyl134
Iowa
1 review
0 helpful votes
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October 7th, 2017

Maylun was very informative and answered all my questions. She was very friendly and made this process very simple and pleasant. Thank you, Maylun for all your help

Thumbnail of user michellej122
Ohio
1 review
0 helpful votes
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October 16th, 2017

Tashi was great, she was very friendly and helpful. She was very efficient and explained all the loan details very well. Thank you Tashi for your excellent service!

Thumbnail of user richardm340
Kentucky
1 review
0 helpful votes
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February 1st, 2018

Mireya helped me out and she was great. Her expertise was excellent and she was extremely helpful. She was also very fast but not too fast and explained anything I asked her too.

Thumbnail of user larryq6
Louisiana
1 review
0 helpful votes
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September 12th, 2017

Komal was very helpful with the application process. She was very efficient and explained things clearly. She was very patient and did not mind repeating things that I did not understand. Thank you

Thumbnail of user kathyp98
Ohio
1 review
0 helpful votes
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February 3rd, 2018

Walked and stayed with me through the whole application process! Was ver satisfied with service! Gisele helped me the whole time and was very pleasant the whole time

Thumbnail of user jenniferr251
Kansas
1 review
0 helpful votes
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February 6th, 2018

The lady that help was Irene very pleasant and helpful to me explained how things would work and my money would be in my bank tomorrow I would give Irene a 10

Thumbnail of user clifforderl
Texas
1 review
0 helpful votes
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December 27th, 2017

Very patient with me today did a great job explai############! ££¥¥¥¥ned the process well#####################################################################################

Thumbnail of user marleneh37
Ohio
1 review
0 helpful votes
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September 29th, 2018

The person I spoke to Andrea G was very courteous, helpful, knowledgeable, and pleasant to talk to in regards to me finishing up the process of my loan.

Thumbnail of user codyj5
Missouri
1 review
11 helpful votes
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April 8th, 2014

This place completely scammed me! I applied for a $500 loan and was approved. The lady sent me the contract and as I went through it I noticed that If I didn't pay the full $500 back within 1 month that I would have to pay $1200 in interest fees! Needless to say, I didn't sign the document, BUTTT some idiot with MONEYKEY forged my signature and deposited the funds in my account. I wasn't expecting the funds in my account and I noticed a couple months later I was getting these weird payments every 2 weeks taken out of my bank account and come to find out it was Money Key! I got out of my contract only because I threatened to sue them for forging the electronic document. DO NOT USE THIS COMPANY! Complete scam artist!

Thumbnail of user managementt
Management T. – MoneyKey Rep

Cody, we are sorry that you feel this way and apologize that you did not understand the terms of your loan or the pay back schedule. It is important to note that we do not offer a product where a customer would be required to pay $1,200 in fees within 1 month. MoneyKey is a completely legitimate, state licensed lender with an excellent customer service track record. We are here for you, should you seek further clarification on any of our products, including, but not limited to the pay back schedule.

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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