• MoneyKey

MoneyKey

Write a Review

Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
See all photos
How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (232)
Thumbnail of user randyj36
Texas
1 review
0 helpful votes
  • Send Message
January 25th, 2018

Irene was quick responsive and straight to the point the way customer service should be hope to get her again next time i call.

Thumbnail of user paulap69
Florida
1 review
0 helpful votes
  • Send Message
January 17th, 2018

Mireya was polite and efficient. She assisted me with setting up my payment in full to be taken from my checking account on 01/17/18.

Thumbnail of user lorrieh4
Maryland
1 review
0 helpful votes
  • Send Message
May 11th, 2018

Already have a loan with them, needed extra funds unexpectedly. Called on Wednesday afternoon and the money was in my account on Thursday by 10am.

Thumbnail of user mattheww97
Ohio
1 review
0 helpful votes
  • Send Message
February 8th, 2018

Yalda was very helpful and got me approved quickly. They also explained how to pay off the loan and save money on fees abs interest. Fantastic

Thumbnail of user cheryla63
Indiana
1 review
0 helpful votes
  • Send Message
October 17th, 2017

Malyun ws absolutely amazing she worded hard to help get this done for me! She had great customer service and was very Patient!

Thumbnail of user shawnam22
Florida
1 review
0 helpful votes
  • Send Message
January 24th, 2018

Wonderful experience with Mireya R today. She was patient, experienced and made it easy for me. I would do business with her again.

Thumbnail of user michaelw757
Texas
2 reviews
0 helpful votes
  • Send Message
July 9th, 2018

Komal G. Did a fantastic job helping me to complete the loan process. She was efficient, polite, professional and nice to deal with.

Thumbnail of user joanns26
Pennsylvania
1 review
2 helpful votes
  • Send Message
July 30th, 2016

Couldnt get my whole acount number they kept me on the phone for 1 hour and i never got what i needed

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hi Joann,

Thank you for your feedback. We would like a chance to properly assist you. If it is feasible for you, please contact us by telephone at 1-866-255-1668 or by email at customercare@moneykey.com so we may speak further. If this does not work, we can speak privately about a time that we may be able to reach you. We also want to thank you for considering MoneyKey and look forward to speaking with you, Joann.

Thumbnail of user kathleena33
Texas
1 review
0 helpful votes
  • Send Message
July 8th, 2017

Kilidi was professional, helpful and as asset to your company. He assisted me in getting a loan and explained everything very thoroughly.

Thumbnail of user ashs25
Texas
1 review
0 helpful votes
  • Send Message
January 24th, 2018

Mireya gave me excellent customer service and was very nice. My answers were answered and she helped further than what I needed.

Thumbnail of user do14688
Ohio
1 review
0 helpful votes
  • Send Message
November 11th, 2017

Mireya was very polite, she answered all my questions regarding payment schedule. The entire process was quick and easy to understand.

Thumbnail of user dees106
California
1 review
0 helpful votes
  • Send Message
April 30th, 2018

Thanks Harini for a fast and friendly experience. This process was quick and you made the whole thing easy to navigate!

Thumbnail of user lolad6
Texas
1 review
0 helpful votes
  • Send Message
May 1st, 2018

I have had a wonderful experience with this company. Everyone has been extremely helpful and kind. Special thanks thanks to Mireya.

Thumbnail of user moniqueg23
Arizona
2 reviews
0 helpful votes
  • Send Message
July 10th, 2018

Komal was an excellent representative and money key came in clutch when I needed money the most. This will definitely help

Thumbnail of user christineg98
Texas
1 review
1 helpful vote
  • Send Message
March 5th, 2018

It was nice not to be stuck on the phone for too long. My whole experience was around 15 minutes and the woman that helped me was absolutely great$

Thumbnail of user joycew108
Texas
1 review
0 helpful votes
  • Send Message
July 19th, 2018

I was help by yalda she was very nice and answered all my question with no problems they are wonderful.

Thumbnail of user gregg309
Texas
1 review
0 helpful votes
  • Send Message
October 2nd, 2017

Yalda was very efficient and helpful I will always use Money Key next time I need extra funds.And I would recommend my friends and family to use Money Key when they need emergency funds

Thumbnail of user joeyl18
West Virginia
1 review
6 helpful votes
  • Send Message
March 8th, 2016

DO NOT use MoneyKey! They basically charge you as if they gave you the same loan over and over again until you pay in full. I would never recommend them and I will NEVER use them again...

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello Joey. As a state licensed lender, we follow all state laws and our rates are competitive. We ask that you please complete our compliant form (https://www.moneykey.com/complaint-form.php) so we can have an agent address your concerns and further explain our lending products. Thank you.

Thumbnail of user keeplerg
Maryland
1 review
1 helpful vote
  • Send Message
April 15th, 2017

The help that I receive capryce was excellent, she has a sweet and wonderful voice I think you guys need to put her in a manager position

Thumbnail of user carlaf27
Ohio
1 review
0 helpful votes
  • Send Message
January 23rd, 2018

Mireya was very polite and handled my call professionally! Money Key helped me out in my time of need!

Thumbnail of user janab17
Texas
1 review
0 helpful votes
  • Send Message
October 24th, 2017

Quick and easy application and process. It's all written out and explained/read to you. Funds delivered the next day. I'm a repeat customer!

Thumbnail of user aliciam89
Michigan
1 review
1 helpful vote
  • Send Message
December 29th, 2017

Great customer service. She took care of my issue in a timely manner. She was nice and explained everything to me in detail.

Thumbnail of user karal17
New York
1 review
0 helpful votes
  • Send Message
November 30th, 2017

Andrea was great! She was quick, accurate, and polite. MoneyKey is an easy company to work with and really cares about their customers.

Thumbnail of user delilahs1
Texas
1 review
0 helpful votes
  • Send Message
February 13th, 2018

Got another loan, Irene was wonderful, it was fast and so easy, the employees are so great in helping me out, Thank you...

Thumbnail of user pamc54
Illinois
1 review
0 helpful votes
  • Send Message
July 29th, 2017

It was Saturday morning when I applied. He was very patient waiting on computers because my internet was acting up and every helpful.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

How do I know I can trust these reviews about MoneyKey?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MoneyKey?