• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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Reviews that mention popular keywords

customer service (232)
Thumbnail of user lydiav4
Texas
1 review
0 helpful votes
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January 9th, 2018

They are helpful and up front with information. I had a couple of problems clarifying a change in payment, but it all ended up fine in the end.

Thumbnail of user amym3276
Florida
1 review
0 helpful votes
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August 14th, 2023

They sent us a letter in the mail, said we were approved then after sending my bank details they said no. I reported them to BBB.

Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello, thank you for your review.

Please note that MoneyKey operates in compliance with all applicable federal and state regulations. If you would like us to look into your specific concerns, please email us your details at feedback@moneykey.com. Thank you.

Thumbnail of user savannac2
California
1 review
0 helpful votes
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February 14th, 2018

Mireya was very helpful in getting my loans processed. The process is fast and easy. My husband and I use MoneyKey anytime we need additional funds.

Thumbnail of user kaseyc8
Ohio
1 review
0 helpful votes
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September 9th, 2017

Michelle was sweet and helpful. It was easy. Thank you soooo much! I will recommend them to everyone!

Thumbnail of user yvonnes63
Maryland
1 review
0 helpful votes
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March 6th, 2018

The customer service rep was so helpful and professional. I hope I am recalling her name correctly Marabella.

Thumbnail of user darrong
Darron G.
Ohio
1 review
0 helpful votes
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February 7th, 2018

Mireya was very knowledgeable and professional! I greatly appreciated her assistance! Thanks and keep up the great work!

Thumbnail of user ernestj12
Texas
1 review
0 helpful votes
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October 7th, 2017

Very good service. I was impressed with the follow up calls to remind me of my committment to payWill possibly do business in the future!

Thumbnail of user pamelal65
Texas
1 review
0 helpful votes
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November 30th, 2017

Everyone I have spoken with at Money Key has been friendly and helpful. Thank you Shania for the renewal and to everyone else as well.

Thumbnail of user christinaa60
Texas
1 review
0 helpful votes
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October 5th, 2017

My over all review was great I have been with Money key for a while and I love them they are the best

Thumbnail of user nikkia28
Georgia
1 review
0 helpful votes
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October 13th, 2017

I had an emergency situation and thanks to marina I was able to secure a loan in minutes! I am very grateful for her excellent customer service!

Thumbnail of user ireneb34
California
1 review
0 helpful votes
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September 30th, 2017

Well done, good job! It went very smoothly and accurate.
Everything was easy and quick had no problems at all! The date of the loan was corrected

Thumbnail of user kimariea
Michigan
1 review
0 helpful votes
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March 13th, 2018

Irene did a very good job. Very nice & friendly. I know they'll always just a phone call away. Been using them for about a year now

Thumbnail of user normaa11
Texas
1 review
0 helpful votes
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December 23rd, 2017

I received fast and great customer service from Andrea today. She was very efficient and helped me out in what I needed.

Thumbnail of user robins252
Arkansas
1 review
0 helpful votes
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December 12th, 2017

There is nothing else she could of done she helped with greatly and i really appreciate her she did an excellent job.

Thumbnail of user tiffneyd
Ohio
1 review
0 helpful votes
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December 10th, 2017

I had a great experience with Tammy today. She was very nice and took time to explain things to me. Very helpful.

Thumbnail of user ashleym347
Arizona
1 review
0 helpful votes
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June 26th, 2018

Andrea G. Did an amazing job helping me out! Very fast service also very satisfied with her respectful personality!

Thank you very much maam

Thumbnail of user roberte110
Ohio
1 review
0 helpful votes
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December 22nd, 2017

Got my information and loan quickly! Highly recommended! See you again my friend! 100% Satisfaction.

Thumbnail of user krist3554
California
1 review
0 helpful votes
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December 21st, 2017

Irene was very professional and kind! No hassle! A great pay day loan! No crazy fees! I will use them again, if I ever get in a financial jam again!

Thumbnail of user amberp48
California
1 review
0 helpful votes
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December 3rd, 2017

Amanda was nice and amazing! She really made my day! I am so glad I got to talk to her! We need more people like her!

Thumbnail of user bridgettm5
Louisiana
1 review
0 helpful votes
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February 2nd, 2018

Spoke with Andrea she was very polite and explained everything very well. She made sure I understood my payments and how it all worked. Thank you

Thumbnail of user angelad139
Texas
1 review
0 helpful votes
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March 30th, 2018

MoneyKey has been very helpful in a pinch. They have the technology to help fast! Eduardo helped me and was very fast and professional. Thank you!

Thumbnail of user joank55
Ohio
1 review
0 helpful votes
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January 26th, 2018

She was very helpful and kind on helping me resolve my problem. I am experiencing some difficult times and raising my grandson on a fixed income

Thumbnail of user michaelh1044
Ohio
1 review
2 helpful votes
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September 23rd, 2018

Andrea gave me excellent service. I've used their services before and was pleased with every aspect of it. I highly recommend them!

Thumbnail of user shakelaw
Ohio
1 review
0 helpful votes
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October 17th, 2017

Great customer service was very helpful and understanding answered all my questions was fast easy and short. Will recommend to others

Thumbnail of user sandrab212
Ohio
2 reviews
0 helpful votes
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December 30th, 2017

Very helpful. Very friendly. Was extremely pleasant. Didn't care if I asked one question or a hundred. Was ready to answer

Sitejabber for Business

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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