• MoneyKey

MoneyKey

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Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
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How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

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Reviews that mention popular keywords

customer service (232)
Thumbnail of user karries6
Ohio
1 review
0 helpful votes
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October 2nd, 2017

Agent was very helpful polite, she also made the experience very simple, it was fast and easy she made things go smooth and very professional

Thumbnail of user marqueem
Texas
1 review
0 helpful votes
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September 13th, 2017

She was awesome, I was probably a little difficult but she hung in there and did a great job and was very professional

Thumbnail of user jilla34
New Mexico
1 review
0 helpful votes
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September 12th, 2017

Michelle was very kind, professional and spoke clearly. The request was smooth and fast and I was able to complete what I intended.

Thumbnail of user pedrof32
Nevada
1 review
0 helpful votes
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December 16th, 2017

Was very helpful in all my needs, I was directed to the correct person and was given the correct information. Agent was polite

Thumbnail of user keyanap
Illinois
1 review
0 helpful votes
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December 12th, 2017

Appreciate the help and understanding to my situation. I felt they listened, understood and did everything they could do to help me in my situation.

Thumbnail of user robyng23
Robyn g.
Canada
1 review
0 helpful votes
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March 19th, 2018

The representative Rachel I spoke to was very helpful. The attention to detail was brilliant and she explained the loan to me clearly.

Thumbnail of user robertv74
California
1 review
0 helpful votes
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August 17th, 2017

Excellent and professional customer service provided. Thank you for your quick and efficient service.

Thumbnail of user gwent17
Texas
1 review
1 helpful vote
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October 16th, 2017

Great customer service! The representative explained all the information very well. I was very satisfied with the help I received.

Thumbnail of user danar87
Oklahoma
1 review
0 helpful votes
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June 4th, 2018

Very friendly and efficient. Very helpful and courteous I will be using money key again. Irene was knowledgeable and friendly thanks again

Thumbnail of user edithk40
Florida
8 reviews
5 helpful votes
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October 14th, 2022

Interest High, repayment? Payments over 100, available credit is a fraction of your payment, most of payment is for High interest rates

Tip for consumers:
DON'T USE THEM

Products used:
Personal loan

Service
Value
Quality
Thumbnail of user managementt
Management T. – MoneyKey Rep

Hi Edith,
We appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through moneykey.com. In order to address your concerns, we need additional information regarding your experience. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

Thumbnail of user jamarg7
Hong Kong
7 reviews
1 helpful vote
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October 14th, 2020

Everything very is fast.
No surprises or unexpectedness.
Everything is organized accurately and calmly.

Thumbnail of user petem54
Texas
1 review
0 helpful votes
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August 1st, 2017

Great customer service from Andrea. Explained every detail and was very friendly and to the point. Very good customer service.

Thumbnail of user mikeo74
Ohio
1 review
0 helpful votes
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July 25th, 2017

Very satisfied with the service and the loan was explained to me in full. The service rep was very knowledgeable about the entire process

Thumbnail of user wilburb22
Texas
1 review
0 helpful votes
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November 8th, 2017

Andrea was very helpful and very patient and would like to be able to meet more like her and she is very patient and customer oriented.

Thumbnail of user yolandaw10
Texas
1 review
0 helpful votes
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October 7th, 2017

Application on line is easy then gone on the phone. But weather you on the phone or on line the MoneyKey customers is outstanding, patient, polite,

Thumbnail of user alecj5
Washington
1 review
0 helpful votes
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December 20th, 2017

Quick and Andrea G was very helpful. Everything was easy and good to understand. Would use again. Very simple, and she was very communicative.

Thumbnail of user christopherb148
Texas
1 review
0 helpful votes
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December 8th, 2017

Andrea was very understanding and patient when I was frustrated and didn't understand the loan. Very professional!

Thumbnail of user robertf244
Ohio
1 review
0 helpful votes
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February 7th, 2018

She took her time and explained everything thoroughly. She is very pleasant and knowledgeable about her work.

Thumbnail of user marilynk23
Texas
1 review
0 helpful votes
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October 29th, 2017

The representative was very professional and friendly and friendly. She took the time out to explain the terms and conditions of the loan.

Thumbnail of user deemaw1
Ohio
1 review
0 helpful votes
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October 12th, 2017

I was happy with my overall review of the terms and agreements for the terms and agreements. The service was excellent. The promptness was super.

Thumbnail of user angeliab7
Texas
1 review
0 helpful votes
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January 24th, 2018

It was really good to speak to live representative Andrea G she was very awesome and very helpful. Thanks Andrea G

Thumbnail of user clintons36
Texas
1 review
0 helpful votes
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March 20th, 2018

Amanda H was very courteous & professional. Spoke with clarity & with professional good customer service

Thumbnail of user reginaa31
Ohio
1 review
0 helpful votes
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March 12th, 2018

The representative was. Polite and very professional. She answered all my questions and was very patient

Thumbnail of user gaylej9
Texas
1 review
0 helpful votes
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January 31st, 2018

I wish to speak with irene every time i call money key i wish for irene to get promoted for excellent customer service

Thumbnail of user joettaj
Texas
2 reviews
0 helpful votes
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July 17th, 2017

Very helpful and professional. Explain the terms of the loan very well very knowledgeable and patient very easy to talk with

Sitejabber for Business

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From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

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