• MoneyKey

MoneyKey

Write a Review

Overview

MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    16
  • Shipping
    4
  • Returns
    4
Positive reviews (last 12 months): 81.8%
Positive
18
Neutral
1
Negative
3
See all photos
How would you rate MoneyKey?
Top Positive Review

“Great small loan company”

JustMeB g.
5/11/24

Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.

Top Critical Review

“Don't do it, they will screw you.”

Jacqueline M.
8/3/15

Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.

Reviews (899)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (232)
Thumbnail of user feliciab35
Texas
1 review
0 helpful votes
  • Send Message
September 18th, 2017

Tashi, was very nice and a pleasure to work with. She made it fast and simple. She did an excellent job!

Thumbnail of user robertb555
Texas
1 review
0 helpful votes
  • Send Message
December 27th, 2017

Andrea was patient as I updated my banking info then transitioned into a loan approval process as well as document signing.

Thumbnail of user donaldg44
Texas
1 review
0 helpful votes
  • Send Message
February 8th, 2018

I will and am going to refer to my colleagues.
Ms. Mireya was very helpful in helping me with my application.

Thumbnail of user ca26799
Texas
1 review
0 helpful votes
  • Send Message
February 2nd, 2018

I highly recommend MoneyKey. They have Great customer service, very professional, and pleasant. Agent, Shania was so awesome and very helpful.

Thumbnail of user laurasinat
New Mexico
1 review
0 helpful votes
  • Send Message
May 16th, 2018

My loan set up was quick and easy. I was pleased with Mireya, she explained what I needed to do clearly.

Thumbnail of user patriciaa99
Texas
1 review
0 helpful votes
  • Send Message
August 10th, 2017

Claudia P provided EXCELLENT CUSTOMER SERVICE to me. She made me feel so important and she was always there when I needed her. I felt like a valued customer. Great Job Claudia Pedroso!

Thumbnail of user latonyae
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 17th, 2018

1business day u will be satisfied I would love to refer. Some one. Thanks again took me long enough to get 1and I was greatful by the news

Thumbnail of user douglasb82
Maryland
1 review
0 helpful votes
  • Send Message
February 28th, 2018

Miss Mirey iwas an exremelr nice individual. She made my situation very comfortable and was helpful with my circumstance.

Thumbnail of user vinces35
Ohio
1 review
0 helpful votes
  • Send Message
February 10th, 2018

I spoke with Yalda she made my tranansction very simple, quick, and effeicient thank U i truly appreciate it!

Thumbnail of user ginas82
Ohio
1 review
0 helpful votes
  • Send Message
September 11th, 2017

Yumna was very nice, patient and helpful. There was a problem with my information, but she handled it with ease.

Thumbnail of user lexied4
Texas
2 reviews
0 helpful votes
  • Send Message
January 6th, 2018

Irene was professional, polite, and knowledgeable. I am impressed with moneykey and habe been recommending it to friends and family!

Thumbnail of user carlosh45
Texas
1 review
0 helpful votes
  • Send Message
February 6th, 2018

Andrea has helpef me in this marree that I am going through. Money Key has once again proven the professionalism in their employees

Thumbnail of user roberts761
Texas
1 review
0 helpful votes
  • Send Message
March 7th, 2018

Mireya was awesome to talk to and very helpful. Moneykey is super easy to work with and will use them again in the future!

Thumbnail of user johnb1056
Texas
1 review
0 helpful votes
  • Send Message
February 19th, 2018

MoneyKey not only saved my sanity, they saved my house! Gisele was patient and helpful. I am SO glad I found them!

John B.

Thumbnail of user lorettaj12
Texas
1 review
0 helpful votes
  • Send Message
July 5th, 2018

This is my 2ND loan and Andrea G stayed on the line with me to help me complete my application. She was courteous and helpful and accurate.

Thumbnail of user deborahb108
Texas
2 reviews
1 helpful vote
  • Send Message
July 17th, 2017

I hope I spell Brittney's name correctly, You were so nice and professional, you answered all my questions.
Thanks

Thumbnail of user otism21
Texas
1 review
0 helpful votes
  • Send Message
December 19th, 2017

My experience was awesome, Myreya was very conscientious and helpful and responded kindly. I will give her an A+

Thumbnail of user tracym162
Ohio
1 review
0 helpful votes
  • Send Message
November 16th, 2017

The lady was very professional and curtious. If I ever needed to borrow again I would come here again.

Thumbnail of user cherylg72
Ohio
1 review
0 helpful votes
  • Send Message
March 15th, 2018

Minreya was very helpful and prompt! Have dealt w ur company several times and have had good results! Thanks

Thumbnail of user rubenb32
Texas
1 review
0 helpful votes
  • Send Message
October 31st, 2017

Rabab was very helpful and professional. She is definitely an asset to your organization. She spoke very clearly and explained everything in detail.

Thumbnail of user christopherd84
Ohio
1 review
0 helpful votes
  • Send Message
December 10th, 2017

Very helpful and prompt with her sevivce. The help I had could not gotten any better. Thank you very much for the help

Thumbnail of user joes756
Ohio
1 review
0 helpful votes
  • Send Message
February 21st, 2018

Mireya was most helpful and professional!
Your company has been very reliable and has saved me in the past as well as now!

Thumbnail of user rayneiar
Louisiana
1 review
0 helpful votes
  • Send Message
February 1st, 2018

Mireya was very helpful and nice. Answered all of my questions and helped me change my loan amount because it was incorrect online.

Thumbnail of user dennyh17
Ohio
1 review
0 helpful votes
  • Send Message
April 20th, 2018

Company as a whole is great and secure mireya really relieved my frustration. She is a great worker and lady ty so much for your help

Thumbnail of user barbrettc
Missouri
1 review
0 helpful votes
  • Send Message
July 9th, 2018

Yalda is the best great customer service she was extremely patient and professional no regrets Im glad she was my rep she went the extra mile

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.

How do I know I can trust these reviews about MoneyKey?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MoneyKey?