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MoneyKey has a rating of 4.1 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.
Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.
Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.
Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.
If it wasn't for MoneyKey, I probably would not be here writing this review. MoneyKey had helped me so much in the past! I just wish the reapplying when needed, was easier. I paid my loan off full.
My credit isn't that great at all. I received an offer in the mail from MoneyKey. I almost didn't call them cause I didn't believe it. But I called it anyway and I was very pleasantly surprised! They actually got me a line of credit that I asked for. So I say THANK YOU MoneyKey!
Products used:
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It was absolutely amazing I must say at first I was alittle skeptical about it I was nervous to have to enter my card information but I'm glad I did... within 24hrs I was approved for $1,300 and it was immediately deposited into my account...
I was really short on money for my bills. I contacted them and they immediately helped the next day with money deposited into my account. Took a lot of stress off of me! Becky
This is absolutely the best fantastic service I've ever used! Applying getting approved and getting the money to deposit in my account to less than 12 hours total!
They have been very easy to work with from the beginning. When I request a draw, it is in my account the same day or next day at the latest. I've been very pleased to work with them.
The customer service specialist was very professional and nice, also she was very helpful in explaining everything about the services.
Hi Martha,
Thank you so much for your kind words! We're happy to hear that our customer care agent was able to help you and provide the information you needed!
Had some one take unauthorized money from my account. Froze everything until police investigate. Moneykey will help me keep good credit. Not cheap but they were there for me. A special thanks to Ms. Tyson who was both helpful and professional.
Hey Robert,
Thank you for choosing MoneyKey. We truly appreciate feedback like yours and we'll be sure to pass the message on to Tyson. If you ever need any assistance in the future, don't hesitate to give us a call!
Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.
Hello Jacqueline,
We are sorry to hear about your husband’s dissatisfaction with his loan product. We strive to ensure that the repayment options are clearly outlined in the agreements prior to a customer receiving the loan. We also require a verbal confirmation from the customer confirming they are aware and agree to the loan terms and repayment schedule. In addition, we send all customers payment reminder emails that outline their payment options before any payments are due.
We pride ourselves on customer service and would kindly ask that you please ask your husband to call our customer care line at 1.866.255.1668 so we can assist him with the most appropriate and desired payment options.
Thank you.
Helpful and explained very well. Hope negative reviews are only infrequent. I didn't have a bad experience so far. Hope they take payments as stated they would. I'm prepared to pay off soon. Short term loan will help with credit improvements. Hope everything goes as planned.
I am thinking of taking out a loan with them; however, after reading other reviews, this does not seem like a good idea. First of all, I am only asking for $325 & the final amount showed to be over $1,000. Also, if anyone can answer the question as to why my 11 payments would begin at around $80+, then in the middle of the loan, about 3 payments, over $100+, then at end of loan go back down to the $80 some odd and change which is affordable. We all know these types of loans are overly high, so this is not unexpected on my behalf.
Dear Jeanna,
Thank you for your review dated April 10th, 2016. MoneyKey takes all customer feedback seriously and would like to address your concerns with you personally. MoneyKey is a State-licensed lender and complies with all Federal and applicable State laws. As the products that we offer vary from State to State, we would be grateful if you would contact us by telephone at 1-866-252-5578 ext 2104 or by email to feedback@moneykey.com so that we may fully address your particular situation and concerns. Once we have some additional information from you, we will be able to further explain the product that you qualified for, including the repayment schedule. Thank you for considering MoneyKey. We look forward assisting you further.
This is my second time using and I love moneykey. All of the customer service representatives are so friendly and helpful. Plus only takes max 15 mins for app phone call and all and if its before noon you can get same day
I have dealt with MoneyKey several times, so I know that their fees are exorbitant. I had hoped that having established myself with them as a dependable customer, that I could get an improved rate on my finance charges but I was told that the fees don't change.
While my customer service representative, Brittany, was polite and patient, she made no mention that making the minimum payment does not always apply to the principal. This simple warning could prevent some of your bad reviews. As a customer, it is very important to clarify your responsibility and repayment options before taking loan and signing the agreement.
Hello Karen,
Thank you for writing to us. As a responsible lender, we encourage our customers to make additional principal payments at any time without penalty. We will address your concerns in a separate e-mail to protect your privacy. Should you have any further questions or concerns, please give us a call at 866-252-5578 ext. 3176 or email us at feedback@moneykey.com and we will be more than happy to assist you further.
I am always wary of "payday" or "lender" sites because of their reputation. That said, Moneykey is the most honest, reliable, and straightforward lender I have had the good fortune to discover online. When you apply, the Moneykey reps bend over backward to carefully explain the loan terms, so that you can pay them back with relatively low interest. They are courteous and run an operation that truly demonstrates a commitment to integrity and good customer service. I never thought I would be praising a lender this much, but they are A+ in my book!
Andrea G delivered exceptional customer service to me today. Her pleasant and friendly voice makes you feel at ease while conducting important business. I was able to secure funds and received much needed advice on how to pay down the loan. The MoneyKey service has been very helpful to me in my time of financial shortcomings.
Friendly professional and easy to use. Definitely will refer to friends. Options in paying back are great and work around your pay period schedule which helps you in the long run. Tried so many places but money key has been the best so far hands down.
Getting my loan today from moneykey was a positive experience. Kristen was incredibly patient. From verifying my bank info. To signing the docs thru email. It was time consuming. Kristen was more than gracious & incredibly patient. She knows her job and is very good at it. I appreciate Money Keys focus on customer service, as these loans go they are A Cut Above the rest.
M.
There has been very few times that I have enjoyed talking to someone about business as I did with Stephanie. Very helpful and treated me as a person instead of just a number. Super nice. Great employee for sure
Claudia was professional courteous and helpful in every way to deal with the situation that I was dealing with using money key she really give the meaning customer service is not just her job it's our life other companies need customer service agents like her five stars
I have been using moneykey for a few months and I find them to be very compassionate considering all the things that could happen with loans in this crazy world today. They are calm, cool and collected when I had to make any changes on the loan itself. They were very quick in re-establishing our business together after I had to pay some of it back a little slower. But then when it was all paid off I was able to get back to my schedule of actually making payments to my dentist, which is the reason I'm using this service... to pay my dentist because his bill is due way, way before my payday comes and moneykey has stood right by me and reached out and they are the best money loan company I have ever used ever and I suggest anyone who really has the ability to pay the loan back and work with them financially should take a look, but only if you need it to pay bills early. Thanks Moneykey...
Kristen was terrific. Very helpful and explained the process perfectly. She was also patient during the bank verification process. I would recommend MoneyKey to anyone looking for a short term loan solution which takes minutes to complete.
Andrea was very kind. There were some extra steps that I had to take in order to get my loan approved, but she was very patient and thorough with the directions. I appreciate her great customer service.
I've been with MoneyKey for 2 1/2 years. I'm glad they gave me the opportunity to improve financially. They helped when my own banking institution kept denying me loans to get started again. You are great MoneyKey!
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Online Loans and Lines of Credit Between $200 - $2500.
MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.
The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.
We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.
With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.
Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.
*Not all applications are approved; duration of approval process may vary.
**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.
Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.
At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.
Thank you so much for your positive feedback and for recommending us! We're happy to hear that you found our application process easy and our funding options convenient!