MoneyKey

Stephanie very helpful and very, very, very professional she also took her time on helping and walking thru the loan and was very patient with me and answered everything I asked her service was excellent very good experience with her and the customer service she provided me she did an outstanding job very happy with her service.

I was in a short term jam and needed $400 to get me through a difficult period. Moneykey staff were incredibly friendly and informative and provided me with the funding I needed. In addition, their explanation as to how the fees worked was comprehensive and I also appreciated the flexibility of their paydown schedule. Ofcourse I wish the cost was less but I know from experience that these are not inexpensive loans but they are still most helpful when I'm in an urgent situation. Thank you Moneykey. You are by far the best lender I have borrowed from.

The process is easy and quick. The rep, Tashi, guided me through the process of verifying that the final payment to Money Key cleared. It was a long process with my bank. She was very patient and stayed on the like with me until it was completed.
I am happy to take put another loan with Money Key. Excellent company. Excellent people.

I was stuck in a corner N didn't know what to do... BUT with 1 phone call I was able to get out the corner N breathe a sigh of relief. Its not easy to ask for help, so to know that Mireya with Money Key was there for me... I couldn't be any happier. My kids will have lights on tonight N that's all that matters to me. Thank you Money Key for helping me N my kids out when I truly needed the help!

I called to see if I would be able to push my payment back, due to a lack of funds and set a pay arrangement for a double pay on my next bill. Mireya was professional and informative to help me set everything up. I was very pleased with the customer service I received

I spoke to 3 people and they all had bad attitudes. If im going to borrow from a company i atleast expect good customer service. The lady and guys i spoke to were all rude. I hate this company im never doing business with them ever again.

Komal, the representative that I spoke to far exceeded any expectation that I may have had as it relates to receiving good customer service. She was extremely patient, friendly, and knowledgeable. She allowed me to ask any question that I may have had and was patient in explaining how the process works. She is excellent at her job and represents the company in a manner that reflects the highest level of quality!

I don't have the words to describe the special care and assistance I received from your CSR Sophia Csanyi. Communicated with my bank, asked questions that I didn't or couldn't think of at the time due to frustration. Stayed on the phone with me continuously even when things looked bleak and no resolvement was insight. Gave me strong encouragement that things would get resolved today, and made sure just that happened. I've been in the customer relations industry for about 20 years now, and to find someone with that kind of care, concern, and comforting made my experience with MoneyKey something that I'll appreciate going forward. Thank you for having someone like her on the phones taking care of your customers. I will highly recommend anyone to MoneyKey due to my experience with Sophia.

Giselle was extremely helpul in helping with the calculations of the monthly payments for the 2 optional loan amounts I had in mind. I chose my loan and signed the documents while she stayed in line in case i needed help...
Every step was transparent and easy.
Thank you

Ayan was very thorough and patient with my loan. She provided everything very clear and made sure I understood the responsibility of the loan. Understanding the loan and fees are key. Under circumstances we just need that extra help. That help is provided by MoneyKey. I highly recommend them and I thank them for their service provided.

Claudia Pedroso was excellent! She was able to help me get a loan within minutes. I like the fact that I didn't have to wait a certain amount of days to apply for another loan, since I recently paid off my 1st loan. Claudia was very friendly and willing to help.

My name is Eloise. Applied for a small loan, under $1,000. Application gives the impression that credit rating is not a determinate in the approval process. I saw no posted minimum requirements, prior to, or after submitting my loan application. I was denied the loan. Why? I believe that the offering is intended to disceive.

So i needed this loan because i was in a tough situation. At first it said i was good for a line of credit for $600 but then it went down to $350. No biggie because i needed it. The first time i talked to someone they were completely a turn off and i wanted to just scream then i had the pleasure of talking to Harpreet Kaur, she was the best. She explained everything in detail. And she just actually seemed like she was trying to help and that to me being in the service industry made me feel more welcome. I know when it comes to lenders and borrowers that it can be like pulling teeth, but she made my experience feel worthwhile and that to me actually made me want to engage and continue business with moneykey. This is my experience i just hope that they read this and at least get more people like her so some of the bad reviews that i did read could go away.

Mireya was professional, customer service focused seem to be knowledgeable and efficient. This interaction unlike some in the past was more positive and gave me the feeling the person I was speaking to knew and understood their job.

Happy customer, I can't wait to get my funds. Bree was very rapid, accurate and friendly. I was at work and the longest it took was to get a bank representative on the line than anything else. Great job Bree, keep up the good work!

This has been a very stressful situation today. Claudia was a wonderful. She put my fears and anxiety to rest. She was very professional... plus very understanding individual. She is definitely a credit to your company. Thanks, Sandra L Weiler

Komal Garg was very helpful and explained everything very well. This was a great experience. I had been looking for a loan for a while and when everyone else said no, she helped me get the money I needed. Thank you so much.

I applied for and was approved for $650. Then shortly after, I recieved an e-mail telling me to call them to finalize it. On that call, I spoke with a woman. Then got second e-mail saying I needed to call back a 2nd time. Spoke to a man. Everything was approved but I asked him for a longer payback plan for lower monthly payments and he said they could do that once the money was in the bank. Well, I called back today I was told that isn't true. Might as well of just called me a liar. Thankfully, I have a Lawyer in my family and am going to take immediate action. AVOID this company at all costs. Nothing. But scammers who are ready and willing to lie to and take advantage of people who are in a tight financial situation.

I called and asked for a lead or supervisor to let them know that my customer service agent was extremely helpful, proffesional and made this process very simple and clear and I wanted to write a review on him. He sent me a link and his name and it hot delegated from my mailbox. I got into my account / chat and o was sent this ( not what I asked for) but will have to do.
His name was Suno I think, he was in Canada and this gentleman was respectful, pleasant, kind and just a very helpful agent who knew his job and works well with people. Please make sure this gets to his supervisors.
Thank you
Leona St. Onge
Utah

Irene Herranz was very helpful overall this company is great! The great part about their loan products is that their payments actually have some part going towards what you borrow, so at somepoint it will be paid off! This is my Go To loan company. They are very fast at processing the loans and very helpful as well.

I applied for the full amount offered and was denied. I have good steady income, my checking account is in good standing and my credit is decent. I even tried applying for half of the amount, declined. The person who referred me has good income, poor credit and several outstanding loans. Wtf?

I never made a payday loan before. So i was eager to pay it out on time! But when i called money key to pay it out the first rep act as if i couldn't pay off the loan in full! So instead of taking the full amount he took partial of the loan and tried to tell me my bank wouldn't let him take the full amount! I called Bank of America who told me they didn't have any restrictions on my account that was stopping money key from taking their money! So when i called money key back, i was giving a new rep and before asking me what i needed done she process the full amount and pull it out my bank so now they have over paid themselves! Then took the matter out on me as if i was in the wrong for trying to pay the loan out in full! Over all this was the worst customer service i ever experience! And I'll never deal with this company again.

Ayan contacted me even before the application was done processing.
She was great. My only concern is that she spoke a little fast. I know theres alot to say in such a short time. She was great!
Thank you