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Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.
MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.
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My first time applying and I was certainly impressed, Easy application and fast response time. I really like that you can get your money in increments when you need it. I will definitely stick with Moneykey. Thanks again
Very nice clear English spoken person on the line. She was polite straight forward and got approved in just a few hours
Was approved for a line of credit 2-3 days ago and still have not received it.Only gave a rating of 4 because still waiting
Applied for line of credit and got approved quickly. Requested draw and waited 4 days to receive funds due to a holiday which was understandable. 2 days after I was supposed to receive the funds I still didn't have it showing in my bank account. Used the chat feature at money key website and was instructed to call customer service. First they asked me to check with my bank and then found out they sent funds to the wrong account number. They said it would take 3-5 days for them to receive the funds back and then we would have to start the whole process over again. I asked them to cancel the loan and they said they were not able to at this time. I would have to call them back on another date
Great customer service, easy of use. If your credit is subpar, they are helpful. You just get stuck with high interest, and bill weekly payments. Use if you have no other options.
Fast and friendly service. It was a very easy process. Quick response. Money in no time. Customer service on par as well.
I had some unexpected expenses due to an auto accident that I was not at fault for but had to cover my deductable and a rental fee over what the insurance covered. MoneyKey was a God-send at the right time.
I understand that when a bill collector calls, they are supposed to get the money. The lady who called me wasn't going to let me speak until she was finished with her "written speech". My time is priceless so ai tried to stop her talking so I could tell her what I had just done with my bank. I had to lift my voice over hers, then I guess it shocked her that I wanted to talk. I told her about my arrangements with my bank. She eventually apologized and I told her good-bye. May I suggest that you allow the person your people are calling are given the opportunity to tell their side FIRST. I don't want the lady in trouble because she was doing only what your company/bank has trained them to do.
Great customer service and easy process when I applied for my loan. Was able to get my money Sam's day. And when I need to borrow, quick and simple to process.
The Services Rendered Was Fast, courteous, And Professional! Would Recommend U To Friends And Family
Love it...always there to help when you need it the must. They save my housing had a problem with my income and if it wasent for money key i would have not been abke to pay my rent.
The worst loan expirence in my life. I'll pay it off and never look back. This company is predatory to the extreme.
No help at all I only borrow $250.00 still paying after a year never will use them again. So disappointed
This company are total crooks. I would never ever do business with this company again nor would I advise anyone to do business with this company unless you want to be scammed out of your money
Hello Henry,
We’re sorry to hear that you’re unhappy with your experience with MoneyKey. Please note that MoneyKey operates in compliance with all applicable federal and state regulations, and we aim to be as transparent as possible when it comes to the cost of credit. We’re here to help you and answer any questions that you might have. Please feel free to reach out to us at feedback@moneykey.com. Thank you.
If it wasn't for MoneyKey, I probably would not be here writing this review. MoneyKey had helped me so much in the past! I just wish the reapplying when needed, was easier. I paid my loan off full.
Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.
Thank you so much for your positive feedback and for recommending us! We're happy to hear that you found our application process easy and our funding options convenient!
The customer service specialist was very professional and nice, also she was very helpful in explaining everything about the services.
Hi Martha,
Thank you so much for your kind words! We're happy to hear that our customer care agent was able to help you and provide the information you needed!
They have been very easy to work with from the beginning. When I request a draw, it is in my account the same day or next day at the latest. I've been very pleased to work with them.
Great customer service
Easy to apply
Easy to pay back
I have used twice due to the cost of the loan. It's very expensive 😫, I don't recommend, you would be better off getting a Pay day loan.
They always send an email for my increase offers and make it so easy to access my account when u had to speak to an agent they were always helpful🥰
Answer: Nope! It's high-interest, as hard credit checks aren't performed, but all info can be found on MoneyKey.com. B rating with BBB, and registered with the Online Lender's Alliance.
Answer: It all depends which State you're in, and whether you're paid weekly, biweekly, semi-monthly, or monthly.
Answer: MoneyKey only reports to credit bureaus when repayments default, or are sold to 3rd-party collections or to a bankruptcy/consumer proposal trustee. Otherwise no.
Hello Jason,
We appreciate you taking the time to describe your experience and we are taking the opportunity to look into your concerns.
If you have any questions in the meantime, please feel free to reach out to us at feedback@moneykey.com. Thank you.