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MoneyKeyReviews 1,092

4.6

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From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 13 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Very professional
March 24, 2024

The representative was patient, informative, and extremely professional.

Date of experience: March 14, 2024
Missouri
1 review
0 helpful votes
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The best I've ever dealt with
March 24, 2024

This is absolutely the best fantastic service I've ever used! Applying getting approved and getting the money to deposit in my account to less than 12 hours total!

Date of experience: March 14, 2024
Florida
1 review
0 helpful votes
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Best and fastest service ever...
March 23, 2024

It was absolutely amazing I must say at first I was alittle skeptical about it I was nervous to have to enter my card information but I'm glad I did... within 24hrs I was approved for $1,300 and it was immediately deposited into my account...

Date of experience: March 13, 2024
Arizona
1 review
0 helpful votes
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EASY AND HELPFUL
March 23, 2024

Just as title! It has helped me a lot! I wish I could get more funds !

Date of experience: March 13, 2024
Michigan
1 review
0 helpful votes
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Review
March 23, 2024

It's a very very high interest loan but app is very easy to use and I suggest try and pay as much extra as you can or it's hard to get it paid off but ive had no issues and funds are super fast

Date of experience: March 13, 2024
Illinois
1 review
0 helpful votes
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Line of credit
March 23, 2024

My credit isn't that great at all. I received an offer in the mail from MoneyKey. I almost didn't call them cause I didn't believe it. But I called it anyway and I was very pleasantly surprised! They actually got me a line of credit that I asked for. So I say THANK YOU MoneyKey!

Date of experience: March 13, 2024
Texas
1 review
1 helpful vote
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Online experience.
March 22, 2024

Very easy to use and accessible. The online payments and borrowing is great way to get assistance. Thank you for you company.

Date of experience: March 12, 2024
Indiana
1 review
0 helpful votes
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Very special and courteous people
March 22, 2024

I was really short on money for my bills. I contacted them and they immediately helped the next day with money deposited into my account. Took a lot of stress off of me! Becky

Date of experience: March 12, 2024
Arizona
1 review
0 helpful votes
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Fast service
March 22, 2024

Very happy with the quick and EASY results. Great lender to work with for fast transaction.

Date of experience: March 12, 2024
Minnesota
1 review
0 helpful votes
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Always great experience
March 21, 2024

Easy, convenient, and fast.
High interest but thats the price for convenience.

Date of experience: March 11, 2024
New Jersey
1 review
0 helpful votes
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Poor customer service..
March 18, 2024

Disappointed.difficult to get an increase. Despite of paying on time

Date of experience: March 8, 2024
Florida
1 review
0 helpful votes
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Great!
March 8, 2024

Everything has been wonderful no issues easy use and quick turnaround.

Date of experience: March 8, 2024
Kansas
1 review
1 helpful vote
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Charging to much
January 31, 2024

I Browed 375.00 they credit me 10.00 month towards loan rest is in interest they charge 100.00 or more Month.

Date of experience: January 24, 2024
Management T. MoneyKey Rep
over a year old

Hello Alvin,
We aim to be as transparent as possible when it comes to the cost of credit products offered through MoneyKey and we would like to take the opportunity to address your specific concerns.
Please send us an email at feedback@moneykey.com with your details so we can assist you. Thank you.

Florida
1 review
1 helpful vote
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DONT waste your time
November 5, 2023

As with most payday loans, they can often be a huge money pit. Where you just continue to swim in debt no matter how much you pay each month. And with this company, the customer service makes things even worse. I tried to explain that I was behind on a payment due to hardships. The options I was given was either to combine the behind payment and the current payment, combine half of the behind payment and the current payment or they did offer to break it in 3 parts. When I said none of those work, they basically said, well, too bad, so sad. There is never a payment plan option. And you cannot close the account and just make payments on the balance. The only way the account can close is if you pay it all or default on the account. Also, the overall amount borrowed just continues to grow. It's suffocating. Run away.

Date of experience: October 6, 2023
Management T. MoneyKey Rep
over a year old

Hello Ashley, thank you for the review. Please note that at MoneyKey, we aim to be as transparent as possible when it comes to the cost of credit. We would like to take the opportunity to look into your concerns. Please email us your details at feedback@moneykey.com. Thank you.

Florida
1 review
0 helpful votes
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They sent us a letter in the mail, said we were approved then after sending my bank details they said no. I reported them to BBB.

Date of experience: July 15, 2023
Management T. MoneyKey Rep
over a year old

Hello, thank you for your review.

Please note that MoneyKey operates in compliance with all applicable federal and state regulations. If you would like us to look into your specific concerns, please email us your details at feedback@moneykey.com. Thank you.

California
1 review
0 helpful votes
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Scam
January 22, 2023

Uses scam like tactics then when telling them to remove me from calling list they tried to get my social security # and date of birth

Date of experience: January 22, 2023
Management T. MoneyKey Rep
over a year old

Hello,
Thank you for taking the time to leave a review. We would like the chance to properly assist you and address your specific concerns, please email us at feedback@moneykey.com.
Thank you.

Michigan
1 review
1 helpful vote
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They are a ripoff!
December 29, 2022

My balance owed is about $1800. Every two weeks moneykey take $212 from my bank account to pay on my loan.That is $414 a month but the amount being paid off is not getting lower.I still owe $1800 and after 2 months and I have not borrowers any more money in 2 months so where is the payments going towards? They are robbing me and taking my money and took advantage of me. Do not borrow from this company. They are sharps and money robbers. I wish I had know they were like this I would never had applied to them. I need to figure out away to pay them off because they are getting triple back then what I paid them they remind me a lot of the IRS.

Date of experience: December 29, 2022
Georgia
1 review
1 helpful vote
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I took out a loan with Moneykey and I have been paying every 2 weeks and it's not going to my principle they are loan sharks. I am about to contact the Attorney General of my state and the BBB in regards to this matter the more you pay the higher your loan payments gets. Straight Scam. Don't borrow money from this company. They're leeches they will suck you dry. Please don't do it. I wish I could give them zero stars.

Date of experience: July 29, 2022
Management T. MoneyKey Rep
over a year old

Hi Charmaine,

Your feedback is valued. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through MoneyKey.com. In order to address your concerns, we need additional information regarding your experience. Please send an email to feedback@moneykey.com and we will be happy to assist you. Thank you.

Missouri
3 reviews
7 helpful votes
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They don't report your loans to credit unions, so you will be doing yourself no favors borrowing from them. You will end up paying back three times the amount you got from them, only to find out that over a year of perfect payment history of a large sum of money each month will never be seen by creditors. They also don't warn you about this in any print, fine or otherwise. I receive an email a day from money key about tips to up your credit score, which is why I assumed the payment history would be reported. Nope, just a tactic. Borrow from anywhere else.

Date of experience: April 21, 2022
Management T. MoneyKey Rep
over a year old

Hi Rachel,
Thank you for writing to us. We are committed to customer service and we’re transparent when it comes to providing information (including the cost of credit and credit reporting) key to understanding the products/services available through our website. Traditional credit scores (i. E., FICO/VantageScore) should not be impacted by any payment activity resulting from credit that was obtained through MoneyKey as we only report to alternative credit bureaus, and not prime credit bureaus. We value your feedback and we’d be happy to help you with any additional questions you may have at feedback@moneykey.com.

California
2 reviews
0 helpful votes
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Good option
February 25, 2022

This, in my opinion, is the ideal choice for folks who want immediate money aid. Thank you for responding to consumer requests so swiftly. This is a genuine service that is open to everybody.

Date of experience: February 24, 2022