Mon Portlaser

I was previously using a diode engraver, but I needed something faster. That's why I decided to buy this 40W CO2 engraving machine, which is much quicker than the diode. I'm looking forward to using my CO2 engraver to craft personalized items.

I'll certainly be recommending Monport Machines. The machine is easy to use, and the support team is very accommodating. I received my machine in perfect condition.

So I bought a machine on December 11th after a ton of research. I am know convinced that most of the reviews are coming from the company. Even though the website says ships in 7-10 business days I have heard nothing from them. I have tried to call-no answer-phone literally hangs up. I have sent emails-no response. I am currently sitting on their chat-35 mins no answer still. Nothing! I paid over 6k for this machine-that I have had no communication after purchasing. I am beyond frustrated at this point.
Amanda

I am very grateful to the tech support team for being so helpful in solving my issues with my machine. Immediately they offered a solution and got me back up and running in no time.They were fast and efficient.

I have been receiving fantastic responses to my questions, and I feel assured that all my future needs for this 100w laser will be well taken care of. I can't wait to set it up and start cutting out products for our shop. My excitement knows no bounds!

Monport Desktop-Graviermaschine ist ein echtes Schnäppchen! Trotz ihres erschwinglichen Preises bietet sie eine beeindruckende Leistung und Qualität. Ich bin erstaunt über die Vielseitigkeit und Präzision, die sie bietet. Ich kann sie jedem Anfänger oder Hobbyisten wärmstens empfehlen.

I had an issue with the 60W CO2 laser machine. I emailed Monport support to ask if there was a way to refocus the beam. They quickly replied saying that the beam was defective and would send a replacement under warranty right away, which was shipped within days!

Amazing service! Monport showed patience and took the time to walk me through several paths to find a solution. Being new to the laser world I really appreciated their service. Always quickly and great service.

I am a leather worker with Reumatoid arthritis. I have trouble cutting and tooling leather these days so I let my laser do most of the work for me.

It showed up quite well packed with everything I needed but a bucket. Hooked everything up and connected my computer and I've been running it ever since without a problem.

I was having troubles with the limit switch on my laser. I sent an email and got a phone call a few hours later, as well as an email letting me know that. Got the problem fixed with about 1 hour. Thanks Monport for your help.

Great product delivered rapidly, easy to setup and I had the chance of trying out the after sale service for questions on installing an air assit and I received the info within 24h. Thank you Monport.

I have had my 60w autofocus Monport laser for one year now and Monport laser's tech support has always been quick to respond and very patent with me to help figure out my issue and troubleshoot my problems to get me back on board. Everything worked out well so many thanks for the support.

Monport laser sells cheap immitation hardware that they shamefully pass as their own. They copied the design and manuals from OMtech and recently did the same thing with LensDigital PiBurn, even taking their manual, diagrams and even their logo on page 13. This shameful theft has left many agast - while they are selling a clone they are not able to support it. The components they use are cheap replicas and do not compare to the original. To steal from a small American business and pass their IP as your own is only damaging to your own brand. Shame! We are a small business operating in Old Bridge New Jersey.

Monport all service was awesome. Technician was very knowledgeable and patient. I called their after-sales service, Monport technician was great to know my issue and instruct me to solve that. I am super pleased with my experience.

I bought Monport Fireproof 130W and a rotary. Ordered my laser and was shipped within a week. I have never owned a laser so I have a huge learning curve. Monport offers co2 laser engravers at great prices.

Monport truly offers excellent customer service. I used a Monport 60w MF at my previous job and now have a Monport 50w fiber at my current job, and the quality of service remains exceptional. Once had a bed level error, they emailed us video step by step repair instructions. Thanks again!

Technical support is super helpful in walking me through keeping the laser up and running well. Happy to talk with a person on the phone and get help quickly.

Great customer service. Have only had a few questions but were answered within a day. Recently, the lens on our machine broke. They quickly gave us some tips and shipped out a new lens for us.

My new 80w laser went really well! The technician was able to identify the issue quickly from the video and pictures I presented. Could not have been happier with the experience!

GREAT Experience! Ordering on the website was no problem. My 60w arrived as promised and was well packed. I have to say their laser exceeded my expectations.

I recently started using the Monport K40 as I transitioned from a diode laser to a CO2 one. And let me tell you, it was a great decision! Even though I am a bit slow at picking things up, I found the Monport K40 easy to learn.

We love using our Monport 60w auto focus CO2 laser. My request for a very specific solution was replied to in a short time, and it was exactly the answer I needed.

Great Support. Monport customer service was great help on fixing my machines settings. Great information on guiding me through the process. Excellent customer is hard to find these days!

Monport k40 laser was great one for jumping into CO2 laser from diode laser for me. It was a pretty good machine, and I have a slow learning curve. Delivery smooth and really fast.