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2 reviews
6 helpful votes
Follow Joanna M.
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Contact me if you also had a terrible experience with Monster
Hi All! Feel free to email me if you like to make a court case against Monster. (Fb: Joanna M Dudziak)
The management of this company acts like they are above everyone, and hasn't even got a complaints policy.

See my story below:
My experience with Monster was a total waste of time.
Actually, I felt like I am have been working for them by clearing their database!

Before we went ahead with the offer, we were told by a member of their team that there is over 170 experienced candidates in 10 miles radius.
Also, when I mentioned that CV library is cheaper, their team member said that Monster is better as it has fresh database and applicants are recent - about two months old.
Not even mentioning the fact that apparently if I search a specific job title, with Monster all CVs in the search would be for that position Not True

Here is the reality:
11 Cvs in 10miles Radius which are 3 months old
2! Cvs in 10 miles Radius which are 1 month old?!

I have been given false information to sell me the product.

Date of experience: July 20, 2018
Kentucky
1 review
0 helpful votes
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Posted a job. Used their "free trial" thing to test our their services. The day before my free trial expired I went to go into my account to cancel it since I wasn't getting any applicants, and I truly did not like the interface and website of everything. It was a bad trial and bad service.
It would not allow to log in. My chrome browser is 100% updated, I have a 1 year old PC, and I tried on my brand new iPhone via 2 fully updated browsers.
After trying a hundred different ways, I tried the "forgot password" function, in which it kept telling me I would receive an email with reset instructions. After doing that a hundred times I did not receive the email to reset. BUT, the entire time I kept received multiple kinds of marketing emails from Monster. So, nothing wrong with my email.
Low and behold I get charged $200 or so for going beyond my free trial. Before during and after I tried customer service a hundred times and wasted probably 12 hours of my time. Had to end up canceling my credit card, and then 4 months later got a letter from monster saying the charges were credited.
I did more than my part with extremely precise detail and they blatantly failed over and over again.
I think they did it on purpose hoping I wouldn't fight it and pay.
Don't waste your time. Indeed.com is 100 times better in every category and way.

Date of experience: August 26, 2021
Michigan
1 review
1 helpful vote
Follow Jacqueline W.
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Paid $180 for 50 resumes views, only did 14 and Monster told me I'm out of inventory! Scam and a RIP OFF. I want my money back. I did not view 36 resumes only 14! Don't use MONSTER

Date of experience: September 17, 2021
Vermont
1 review
1 helpful vote
Follow Ingrid H.
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Avoid!
March 29, 2021

We were contacted by a Monster.com rep who gave a great deal, $289 for two weeks advertising.
I agreed and we gave it a try. Already while setting up, we ran into a problem, as it did not let us specify the region where we wanted to advertise, when I called, they said, it will be visible nationwide.
So we posted and two days later we had 0 replies, while with the same ad we have over 200 replies with Indeed, in the same two days. So, we tried to locate our ad, pretending we were looking for a job. WE COULD NOT LOCATE OUR JOB POSTING. When I contacted the rep he said, well, we cannot guarantee that anybody will apply for the job. OK I get that, but we are unable to locate our job offer! So I cancelled, and removed the ad that I posted, and refused to pay, to us it seems the job was never posted. Now they are sending a collection agency to get the money, and I will probably pay, just to get them off our back.
They could have at least offered to try to repost it in a way that we would find our ad. My advise, stay away from Monster.com, until the spruce up their act.

Date of experience: March 29, 2021
Missouri
1 review
0 helpful votes
Follow Nikki K.
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I paid $139 to get my resume done by monster September 20th only to have the 1st writer never do my resume! After 6 days of nothing I reached out through email letting monster know what was going on I haven't anything I already paid I was supposed to receive my 1st draft in 5 days? I received an email back stating the writer could not fulfill my needs so they were putting me with a new writer "Tiffany H" and adding a cover letter free of charge. The 2nd writer "Tiffany H" sends me my 1st draft with banking management as my trade… Noooo I'm a retail manager! I have 10 years of experience, the writer puts 5yrs of experience. The margin and spacing were so big like a child did this. Definitely a rush job! I replied to the writer multiple times with the corrections I'd like done. The writer just kept copying the same email over and over saying thank you for the information and attaching the same resume without any of the corrections I asked for. Now it's October 5th! Still no corrections! I paid them September 20th! I reached out to customer service again letting them know what my issues are and at this point I want a refund! I'm not going to keep sending changes just to keep getting the same resume how ridiculous! So now I can't get a refund because they delivered me a horrible resume! Who does that? They do not stand behind there service at all! And they won't refund your money after sending you a bogus draft. Save your money MONSTER IS A JOKE!

Date of experience: October 5, 2021
India
1 review
6 helpful votes
Follow z s.
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Starting with i had not even applied on monster.com for job opportunities but suddenly on a saturday morning i got a call from monster.com saying i have jobs that fit your profile and we will sure shot get you in one of those. It was an R&D job and she was confident that if u don't get in the first company i will make sure u get in the second one. She asked me to send some documents like CV to her via email which wasn't even of a monster.com one it was a normal gmail id and then fill the registration fees and to do that she would have to transfer my call to one of the job company and they would guide me further. She transferred the call saying that it is one of the accountant from the company and when i asked him from where was he calling he very confusingly said MONSTER.COM and asked me to make a transaction in an online private wallet by providing me his login and password. I couldn't believe he had done that with many other innocent people as i saw many different transactions to that account.
Please this is a shoutout to all the job seekers neverrrrr make online payments to these job portals.

Date of experience: January 25, 2016
Canada
5 reviews
14 helpful votes
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Eh!
June 9, 2014

Eh! After i submitted my resume here, i got lots of spam from people offering me "sales jobs" that are exclusively commission based.

Date of experience: June 9, 2014
India
1 review
5 helpful votes
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All are cheater
September 11, 2017

Sale sab cheater h madarchod, pehle mujhe bole aap register kr do 2500 k fr koi paisa ni lagega baad me bolte ******* lagega document verification k liye aur ab paise refund krne k liye 3 month se ghuma rhe h... i m going to complain about this whole organisation... sale ek star v deserve ni krte

Date of experience: September 11, 2017
Saudi Arabia
1 review
0 helpful votes
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SCAM!
October 25, 2021

Worst service ever! After I have paid for a recruiting services they have disappeared and never answered me!

Date of experience: October 25, 2021
New York
13 reviews
83 helpful votes
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This site has never got me ONE JOB. All I have received from Monster.com were calls from temp agencies. NO THANKS-TIME WASTERS! I call temp agencies this. Don't waste your time with Monster.

Date of experience: February 6, 2014

Overview

Monster has a rating of 1.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Monster most frequently mention customer service, job search and calls emails. Monster ranks 322nd among Job Search sites.

service
51
value
51
shipping
9
returns
9
quality
48