• MorningSave

MorningSave

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Overview

MorningSave has a rating of 3.8 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response, and timely manner. MorningSave ranks 12th among Marketplace sites.

  • Service
    102
  • Value
    90
  • Shipping
    95
  • Returns
    77
  • Quality
    83

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 80%
Positive
12
Neutral
1
Negative
2
55
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How would you rate MorningSave?
Top Positive Review

“Customer service”

Lillian R.
4/13/24

I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!

Top Critical Review

“Waiting on comforters”

Karen T.
9/7/24

I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware

Reviews (784)

Rating

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Reviews that mention popular keywords

customer service (391) phone number (19)
Thumbnail of user pamelar438
Illinois
3 reviews
21 helpful votes
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August 23rd, 2020

I ordered this item on 7/1/2020, estimated delivery was 7/17. As of today, 7/24, I have made 3 separate request for updated information as to where my package is and have NEVER been contacted about my order! I do not recommend this company as a place to order from they have the worst customer service ever! Don't waste your money or your time for this aggravation. I am gonna stick with Walmart and Amazon!

Thumbnail of user debrac958
Massachusetts
1 review
3 helpful votes
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January 29th, 2022

I would never recommend buying from this co. I ordered a tennis bracelet that is junk! Trying to return is like pulling teeth. Ive inquired many times for an address so I can return the bracelet all I get is questions, what's the order # there was none, my address which of course I sent with my first complaint, they want a pic of bracelet which I have done twice. They obviously do not want to refund my money. Don't trust!

Tip for consumers:
Beware my item was extremely cheap looking and have been trying for weeks to obtain their address so I can return

Products used:
Ordered tennis bracelet but never put it on

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user sheric82
California
1 review
0 helpful votes
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June 17th, 2020
Verified purchase

I ordered two diffusers from this company. One did not work after we received it. The customer service department responded to me quickly and resolved my problem in a timely manner. Will order from them again.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks, Sheri! <3

Thumbnail of user sangeetag2
Michigan
1 review
2 helpful votes
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March 31st, 2019

It's not clear that there's a $4.99 membership fee. Every time I ordered, there has been duplicated charge of same item. Look at your bank statement to make sure you are not being overcharged. Surprised Steve Harvey would endorse this company.

Thumbnail of user chade17
Chad E. – MorningSave Rep

Send me a message at morningsave.com/support and I can take a look into your account. There is no requirement to join the membership and we do list that it's a monthly fee on the site. Thanks!

Thumbnail of user lorettap12
New York
1 review
3 helpful votes
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May 16th, 2018

The Magnetic Lashes I purchased were poorly constructed did not work as expected for me. Morning Save, however, promptly refunded my money with no argument. I would buy other things from them again because of this service.

Thumbnail of user jamesd1702
California
1 review
0 helpful votes
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May 10th, 2020
Verified purchase

Granted I have only had to call once, but if this is representative of what I will get everytime, I'm impressed. Megan did an incredible job handling my issue with a product I purchased. No questions asked, she just took care of it! Thank you!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi James,

Thanks for the shoutout to Megan!

Thumbnail of user rosemaryt65
New York
1 review
0 helpful votes
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February 8th, 2021

I have been very pleased with my purchases from Morning Save. High quality and low prices. The one time I had an issue, it was addressed right away very satisfactorily. A reputable business that makes shopping very easy without frustration.

Products used:
Faux fur throws, sheets, skin care, jewelry, tote bags, purse bags

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thank you for the lovely review, Rosemary. <3

Thumbnail of user jamesh1544
California
1 review
0 helpful votes
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September 19th, 2019
Verified purchase

Purchased a product from MorningStar and had a slight problem. After 1 email my issue was solved ( less then 24 hours). Few other products I purchased were great buys. Special thanks to Sean the rep who handled my situation.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hey James,

I'll make sure Sean knows you gave him a shout out. Thanks!

Thumbnail of user joyk56
West Virginia
1 review
3 helpful votes
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December 8th, 2019

Do not order anything from this company. There is no way of contacting them if you are not satisfied with your purchase except by email. I asked for a return form & was told there are no returns on the product that I ordered. Now they won't answer my second email so I have no recourse and am out $60 for something I can even use. I don't think national television shows or anyone should be using them as advertisers

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Joy,
It looks like we were able to find your account and issue that refund in December. I hope that helped!

Thumbnail of user dorish128
California
1 review
0 helpful votes
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October 20th, 2020
Verified purchase

Megan responded within hours to each email I sent regarding an order that was lost in transit. She went above and beyond by not only looking up tracking info and authorizing a refund--she even said that if the order ever arrived, I could keep it at no charge. You will not find many businesses that would offer this level of service in these days and times. I truly appreciate that her kind efforts turned what was a negative situation into a positive one, and I look forward to finding more deals on Morningsave!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

We look forward to working with you again, Doris. :)

Thumbnail of user marial2335
Pennsylvania
1 review
0 helpful votes
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November 28th, 2022

I ordered the wrong size, & all of my concerns were addressed in a timely manner. Morning save currently does not offer exchanges, however the return/refund process was clearly explained by email. In addition I was informed my checking account would be credited before the warehouse received the merchandise. How amazing is that? If you have any reservations about ordering from Morning save, rest assured, you will be in good hands with their customer service team.

Tip for consumers:
If you end up needing customer service, be polite.

Products used:
None. I ordered the wrong size, however The quality of the product was excellent.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thank you for the review, Maria! <3

Thumbnail of user sandyh244
North Carolina
2 reviews
3 helpful votes
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March 11th, 2019

Sale a lot of great products. My family and I have purchased a lot of items. Awesome Crew, have questions, just email. $4.99... stop complaining, go to Post Office, smallest box will cost you at least $5.00. Ask anyone who owns their own business. Mediocre... keep on keeping on.

Thumbnail of user evelynm47
Michigan
1 review
3 helpful votes
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April 27th, 2018

Thought the items were awesome, so I ordered, had a item I received that was damaged, however after speaking with customer service (Chad) the issue was quickly
Resolved. Made me feel safe purchasing from Morningsave.com. Also it is helpful in the beginning to know who holds your warranty, Morningsave or the manufacturer, of your product purchases. Thanks again (Chad) A+ customer service. I was relieved to find out I was warranted thru MS, Some manufacturers only care about making money off you! And not customer service.

Thumbnail of user lesliej73
Mississippi
1 review
4 helpful votes
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December 14th, 2018

I feel cheated that so many tv shows are promoting this awful website and wish they would cease. The return process is the most ridiculous thing I've ever experienced. Its 2018, I should have to email Joe Smo to get my return "approved" and then email them the tracking number! It was expensive to ship back this stupid blanket also. It's been over a month and I'm still waiting on my refund.

Thumbnail of user rossi20
Illinois
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Purchased a west bend stir crazy. Delivery was great but when opened up the package, the non-stick coating had a tiny scratch--this was from the factory. I contacted Morningsave and they responded same day, within hours. Sent them some pics and Morninsave will be sending out replacement. That was quick after sales service. Thank you Caitlin for the service

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thank you so much for the review, Ross!

Thumbnail of user pamelad368
California
1 review
0 helpful votes
  • Send Message
May 8th, 2020
Verified purchase

Through no fault of this company or Morning Save the Post Office was a bit rough with my order so it arrived damaged. They also unfortunately were out of the product but gave me a prompt refund. They were prompt and courteous in all responses. Maybe I will get to try it later! Thank you for all your help.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hey Pamela,

Thank you for the review. We appreciate it!

Thumbnail of user joycea463
Illinois
2 reviews
0 helpful votes
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February 24th, 2023

I sent an email to Morning Save due to a product I purchased that needs assembly, but there were no directions included. Lilith is the customer service rep who was assigned my inquiry. From the first time she responded, I felt assured that we would get to the bottom of this. We have emailed back and forth 3 or 4 times; when it appeared that directions could not be found, Lilith issued a refund for the purchased product. I consider that "Above and Beyond" and I sincerely appreciate being treated so respectfully. Lilith is a good representation of your company. Kudos to her.

Products used:
Table/chair set for toddlers

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannons620
California
1 review
0 helpful votes
  • Send Message
June 20th, 2020
Verified purchase

My first order has a broken top to one of the bowls, I e-mailed letting them know about it and with a quite response from they letting me know that there sending a whole new set. Very impressed by the customer service on how fast this was taking care of.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Shannon,

Thanks for the review!

Thumbnail of user maryh579
Michigan
1 review
8 helpful votes
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May 18th, 2018

Customer Service is beyond horrible, not to mention unprofessional, l if you need to return an item. I will NEVER buy anything from this company again. I wish there was an option for zero stars.

This is the first bad review I have ever written. Congratulations Chad and Morning Save.

Thumbnail of user janetv239
California
1 review
0 helpful votes
  • Send Message
November 18th, 2020
Verified purchase

I have ordered many things from Morning Save since going out to stores is not comfortable right now and, their e-commerce style sure fits! They are so reliable and you know you will get the items. Not so with other sites that pop up and often are scams that often based out of China. I got burned with a couple of them. I became a member so I could qualify for free shipping. That is really an additional plus. From purses to painting sets, to electronics, to decorations they all have been quality products. I did have to contact Morning Save about a faulty solar light, AND they were amazing! They answered within five minutes and immediately took care of issuing a refund... WOW, what customer service! Morning Save deserves more than five stars. How about TEN!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Oh wow, thank you! <3

Thumbnail of user jeanneh29
Texas
1 review
2 helpful votes
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December 21st, 2017

After reading numerous negative reviews about MorningSave, I was skeptical about putting my first order in. I am glad I did. I ordered 4 items on 12/14/17 and 5 items on 12/15/17. MorningSave said delivery would be between Christmas and New Years. To my surprise and delight, part of my order arrive 12/18/17, and the rest arrived 12/20/17! All packaging arrived in tact, and as ordered. I paid $20.00 up front for a year of free delivery. Most pieces came separately. Prices on the items were excellent. I checked with other sites before ordering. I will definitely use MorningSave again! They deserve to have great reviews, too.

Thumbnail of user dianer237
Nevada
1 review
1 helpful vote
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March 9th, 2019

Even though I had a problem with two out of three sonic water pic the communication was prompt and I felt they didn't leave me in the lurch to solve my dilemma. It was a very positive experience.
Diane rask

Thumbnail of user jeremyh663
California
1 review
1 helpful vote
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July 29th, 2022

I received a product called mirror cam and set it up in my car. The thing worked for 15 minutes and then stopped working so I tried to reach tech support because MorningSave has no telephone number to call. They texted back 3 times they would call me about it but never did. They only give you a 21 day window to return the items. If this is how they do business I will never buy another thing from them. So far it's been 3 weeks and no one's called me or texted me back. I guess I'm stuck with a defective mirror cam.

Tip for consumers:
Don’t purchase the mirror cam.
It’s a piece of #%_##%.

Products used:
Mirror cam this was defective from the start. Just stopped working 15 minutes after installation.

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ks349
Colorado
2 reviews
4 helpful votes
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January 23rd, 2019

I just bought a fitness tracker after seeing it on this site on a few reputable talk shows. BEWARE... the fitness tracker is not compatible with any Samsung Galaxy newer than a 7... really. When I went back to this site for a refund/return, the link takes you to the statement below...

"Because our items are steeply discounted and offered in fixed quantities, for a limited time only, we DO NOT accept buyer's remorse or change-of-mind returns."

Thumbnail of user chade17
Chad E. – MorningSave Rep

Send us a message. We’ll sort it out for you. morningsave.com/support

Thumbnail of user ss330
Minnesota
2 reviews
7 helpful votes
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April 5th, 2018

Purchased a $40 hair brush based on Steve Harvey commercial on the daily deal. (Advertised as $150 value). Found similar products from other sources for about $20. Product simply does not work as advertised. Extremely disappointed. Product arrived with NO return information. Upon further investigation I discovered a disclaimer on the morningsave website that the products are not returnable/refundable due to the deep discounts. HA! What a total crock.

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Thumbnail of user jackieg114
Jackie G.
Typically responds within 2 days

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