MorningSave

First off. I ordered one item and they charged me twice for the same item. I even had email confirmation for one item only. I sent an email and was told it was too late the 2nd item was sent and I can return it when it was received. 2nd mess up, I ordered 2 drones different colors. I waited weeks for them to come in the mail. I sent an email and finally got a response on the second email. With confirmation of items being sent and I notice there was a refund for one of the drones. Sent an email. They ran out of them and didn't tell me they were out of stock. Now I have 1 drone and 2 boys that they were supposed to be for. This site is a joke.

I have yet to receive any of the products that I have ordered, simply because it isn't time yet. My review is about the quick response I received from Brittany at Morning Save when I had a question on cancelling an order. I was replied to immediately and although I wasn't able to cancel due to my order already being shipped, it was a breath of fresh air to know that Morning Save and it's team really does care about their customers. I decided to keep the product in question as well as order another type of the product and I am very glad that I did. Not only will one person be happily surprised at receiving a gift, but now I can surprise two people and Morning Save is a large part of being able to do that. Thank you so much for such a devoted and caring team Morning Save.
A loyal customer,
Jamie Lara-Villalovos 10/28/2019

I purchased a smart watch which was defective. I emailed as to what to do. They checked and found it was sold out so they gave me a credit. They were fair and I appreciate that. I also purchased a battery backup keychain and it works great! I will shop here again. Great selection and prices.

Horrible product quality. Ordered ear buds that were like ipod ear buds and they were 3x the size. Could barely fit them in the ear and they wouldn't stay in.

Sent back immediately never received a refund, my tracking number said they were delivered to them yet they refuse to refund me. If I could give less than 1 star I would. Horrible customer service. I sent back things at Christmas to couple retailers and not one was lost in the mail. Would never order from here again. And highly rated TV shows should not support them.

I saw the handbag on "The Talk". The price was right, so I ordered it. It came 3 days after the "window" listed on every email. I even wrote to Customer Service when I didn't see a shipping date. They answered promptly to say it should be here on time. It came 3 days later. Why respond if you don't flag the item? Then I wrote to say it didn't come with the strap. They said they couldn't mail a single item like that. Sorry. I love the purse, but it wasn't FREE! Terrible response.

Thanks to Megan for taking care of the problem I had with my $39.00 charge which I thought I had been charged twice for one of my items I ordered but she helped me to see that I wasn't. Thanks for your fast response to my question.

I have been corresponding with a person named Patrick for approximately 2 weeks just to return a duvet that was erroneously shipped to me. I ordered queen sheets and to return the item it was requested that I unpackage the item to assure that the item that I received was a mistake. This item is packaged compactly and
I am sure it will not be able to be returned to the shape. The package is clearly labeled as to the contents. I am hesitant to make additional purchases from Morningsave. This has NOT been a good experience.

I did not receive my HAKOL Outdoor LED Solar lights and reached out to help resolve the issue. I received a response quickly each time I sent a message. In addition to the quick response, I received a refund in a timely manner. I really appreciate great customer service. Thank you again for handling my issue!

Ashley G. Made my return easy. I bought a KC puffer jacket for my daughter which wasn't the correct size and my daughter preferred a different style. I greatly appreciated the assistance I received to make the return. Thank you Ashley G!

I ordered 2 Mangano metallic leather totes of different colors. When I received them, they were both the same color. I emailed customer service and explained the issue. Someone got back to me within a day to let me know they sent the other color I originally ordered. The totes bags are beautiful and of great quality. One of the best customer service experiences I have ever had.

I had a problem with the delivery of my cameras and Jonathan has helped me resolve it step by step. Today I received an email from Chad letting me know that replacements were on their way to me.
Ive done business with Morningsave for a while with no problems. This mix up wasnt the norm. I HIGHLY RECOMMEND
Morningsave! Thanks to Jonathan and Chad for everything!

I couldn't be happier with the service I received. My issue was addressed promptly with courtesy and professionalism. I will continue shopping with MorningSave and share my pleasant experience with friends and colleagues. Thank you!

I ordered a pair of airpots. Unfortunately one o them broke. Emailed them and they responded in a day with two options. I requested for another pair with different color and they sent me another pair immediately!

We ordered an IP camera from there who is on vacation it came in while we were gone went to hook it up found out it was defective wanted to send it back but they said I needed an invoice lost my password so I go to the URL website that they have for support it doesn't work three different computers the manufacturer will not do nothing with the camera without an invoice don't order anything from these people. No phone support not willing to do anything to email about it..

I want to Thank Chad for providing me excellent Customer Service. When I informed him of an oversite of morningside shipping only 1 of 2 items, he researched and informed me when the product would be shipped.

I had a minor issue with a product I purchased that a loved (I'd been on the fence about smart watches, because I have such a small wrist, bought the Chrono smart watch, and have been loving it!). Unfortunately, the charger broke within 60 days. While I tried to just purchase a replacement, I couldn't find a replacement anywhere. I even tried to find the manufacturer and tried contacting the app dev. Silence. I gave up and contacted Morning Save to see if the warranty could cover it. Yup, it did and yup, my issue was resolved immediately! Morning Save has been one of those sites where you aren't so sure because everything is so inexpensive, but their service is actually awesome. "Jackie," in this case, was a pleasure! Thanks!

I ordered two jars of cashews. When I received the order I got two jars of mixed nuts. I contacted Customer Service and they responded quickly and favorably, even though this was during the pandemic. I understood what happened since this was during the pandemic and they were inundated with the orders during this trying time. I have ordered from here before, always with great results, and now have learned that their Customer Service is excellent. I would definitely order from them again.

Angela responded to my email soon after I submitted it. She immediately refunded me for the cost of my headphone because the pause/answer phone button did not work.

I own 2 businesses and utilize shopping online often to save time. I started ordering products from MORNINGSAVE and received a product that I wanted to send back and get a refund for. Within 1 day I had a reply from them- and it was personalized to my needs! This is terrific! They satisfied my request and I will continue to order from them- this is a boutique company for a buffet of products!

Saw a product I like being advertised on Entertainment Tonight so I decided to buy it.I was happy with the product, however, was unaware they would charge me a monthly fee so I canceled my subscription

I received my order it was not working I reach out to customer service by email right away someone contact me problems was solved they give me a choice they resends me the the item or refund me back my money thank you Ashley W for you quick response

Anytime when you have to pay for returns. That's a company you don't do business with ever. Fake Want Be Amazon. So damn painful I would not recommend this massager.

I gave a 5 star, although I never received my product, because my issue was from my postal service here in Georgia. The postal service marked my product as delivered, but I never received it. So I went to the post office to see was my package delivered there instead of my mail box, but they were no help at all. The supervisor there didnt care and never tried to fix the problem. Long story short, after almost two weeks of no response from the post office I reached out to Morning Save and they replied in mintues about my issue and issued me a refund. I really didnt want my money back I just wanted what I had ordered. But I gladly appreciate Morning Save for trying to fix the situation so prompt. I will be ordering from them again with the refund that was sent back. Thank again.