• MorningSave

MorningSave

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Overview

MorningSave has a rating of 3.8 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response, and timely manner. MorningSave ranks 12th among Marketplace sites.

  • Service
    102
  • Value
    90
  • Shipping
    95
  • Returns
    77
  • Quality
    83

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 80%
Positive
12
Neutral
1
Negative
2
55
See all photos
How would you rate MorningSave?
Top Positive Review

“Customer service”

Lillian R.
4/13/24

I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!

Top Critical Review

“Waiting on comforters”

Karen T.
9/7/24

I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware

Reviews (784)

Rating

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Reviews that mention popular keywords

customer service (391) phone number (19)
Thumbnail of user jessicaj293
California
3 reviews
0 helpful votes
  • Send Message
September 17th, 2019
Verified purchase

Taylor was quick to respond and was able to answer all my questions. I have never had any problems in the past and will definitely continue ordering. Great quality and prices.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Jessica!

I'm glad we were able to help out and keep you informed. Thanks for reaching out and letting us know Taylor took care of you. :)

Thumbnail of user robynb456
New Jersey
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

I had a small issue with the delivery of my order and Sean responded quickly to my email and was able to resolve the issue immediately.
Thank you, Sean!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the love, Robyn!

Thumbnail of user julier1365
Oregon
1 review
0 helpful votes
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April 10th, 2023

I ordered a 2 pack of power banks to charge our iPhones and neither one would fully charge our phones Caitlin promptly refunded my order in less than a day.

Thumbnail of user dawnv175
Georgia
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

I was very impressed with how fast my email was answered! It was so satisfying to interact with someone who was interested in my problem and how fast it was resolved! Thanks to much!

Service
Value
Shipping
Quality
Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the feedback, Dawn!

Thumbnail of user ms.beverly0627
Michigan
1 review
0 helpful votes
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November 5th, 2023

Angela assisted me with a problem with my order. She answered my email quickly and professionally. The problem was resolved in under 2 hours. You rock, Angela!

Products used:
Quilted wheeled duffel bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the love, Beverly!

Thumbnail of user carolynp139
California
1 review
0 helpful votes
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June 25th, 2019
Verified purchase

I had a little trouble at first but the second time around I really found your website easy to maneuver through. I've been able to manage any questions and get answers through your app.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Carolyn,

We strive to make our site user friendly and I’m so happy to pass your feedback on to our design team!

Thumbnail of user suv1
California
1 review
0 helpful votes
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December 9th, 2019
Verified purchase

We ordered 4 items all except 1 were as promised. We had an issue with1 item and Taylor at MorningSave got back to us immediately and was very proactive to get the issue fixed.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hello!

I hope you enjoy the new headphones. ;)

Thumbnail of user marinai3
Canada
1 review
12 helpful votes
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November 28th, 2017

I was just about to order from you but decided to find some reviews first. Good thing I did! It seems you have zero customer service. Too bad you loose!

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user susanb730
Ohio
1 review
1 helpful vote
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December 6th, 2018

Excellent customer service when an item I purchased broke right after receiving it! Best customer service I've ever experienced!

I would certainly purchase from MorningSave again!

Thumbnail of user laurier79
California
1 review
0 helpful votes
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September 12th, 2018

What great customer service! I had a question and it was answered rapidly and followed up on. I was impressed. My hairdryer ended up being super cool, too:)

Good job!

Thumbnail of user katv34
California
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

When I had a problem with my shipment, Kevin got on top of the issue and resent my order and refunded my shipping fees. He was amazing and very helpful!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Customers like you make it easy, Kat.

Thumbnail of user gbc
Minnesota
1 review
7 helpful votes
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June 4th, 2018

On May 27,2018, I ordered two Solo NY Briefcases for graduation. I expected coming from TX to NC would only take 3-5 business days. The initial FedEx tracking info stated June 6,2018 which would have been okay however I received an updated "DELAYED" tracking that the item would not arrive until JUNE 9,2018 - TWO WEEKS AFTER I ORDERED! NOW WHAT REALLY GOT ME WAS IT INITIALLY STARTED IN DALLAS, TX TO CANTON, TX, WACO, GEORGA, ELLENWOOD, GA AND BACK TO DALLAS, TX? I'm still trying to figure that one out. I saw the return policy but I'M REFUSING THESE ITEMS AND I'M FILING A DISPUTE ON MY CREDIT CARD! THAT IS HOW YOU GET YOUR MONEY BACK BECAUSE THIS IS RIDICULOUS HOW THEY JUST THINK THEY CAN DO PEOPLE ANY KIND OF WAY...

Thumbnail of user reneep445
Kentucky
1 review
0 helpful votes
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September 14th, 2023

I RECEIVED THE BEST CUSTOMER SERVICE FROM MORNING SAVE EMPLOYEES THAN I HAVE RECEIVED IN YEARS. I HAD A PROBLEM WITH A SWEEPER I ORDERED - SENT IT BACK - AND RECEIVED MY REFUND WITHIN TWO BUSINESS DAYS. VERY NICE AND PROFESSIONAL ON EMAIL AND ON THE PHONE..

Products used:
sweeper

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thank you for the kind review, Renee. I'm so happy to hear this. :)

Thumbnail of user cynthiak100
Massachusetts
3 reviews
3 helpful votes
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June 12th, 2018

I have been shopping on morning save for a while and the products as well as the OUTSTANDING SERVICE has been very much appreciated! They are quick to deliver and your satisfaction is 100% guaranteed! I love shopping with them! Its been MY PLEASURE dealing with this company, they are "true to their word" and very reliable! I love you guys!
One HAPPY customer,
CindyK

Thumbnail of user rogers217
Florida
1 review
11 helpful votes
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August 14th, 2017

Don't buy anything from them. They're not professional... They don't accept returns whatsoever. If you're not lucky to purchase the perfect item you will be in deep $#*!. They will just ignore you.

Thumbnail of user jessicav258
California
1 review
0 helpful votes
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June 25th, 2020
Verified purchase

Bought this for my husband because he loves the sound of rain storms. Now I can't sleep without this now! Its small but the sound is loud and clear. Highly recommend this product

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

We're glad you're enjoying it, Jessica. :)

Thumbnail of user murphyg10
California
1 review
0 helpful votes
  • Send Message
June 2nd, 2020
Verified purchase

I recommend every house to have one of these. It was the best purchase and well worth the money to get. I have chronic back problems and thus gave me more freedom to do my mopping.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

I'm so glad to hear this helped.

Thanks Murphy!

Thumbnail of user moniquez4
Colorado
1 review
0 helpful votes
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December 17th, 2020

I can't believe I didn't discover this website sooner! Made my shopping easier for Christmas. So far of all the things I have ordered I have been happy with it! All the deals are a steal!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the feedback Monique!

Thumbnail of user clgomes2232
Missouri
1 review
0 helpful votes
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July 15th, 2023

I worked with Ashley W. On a quality control issue and she was very responsive. She quickly understood the problem and resolved the matter expeditiously and to my satisfaction!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the shout-out to Ashley, Lee!

Thumbnail of user lyh7
California
1 review
0 helpful votes
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December 1st, 2020

Absolutely wonderful and alluring products. The smell of the contents do not disappoint. I had an issue with my order and the customer service was unbelievably easy and superb.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks Ly!

Thumbnail of user leej331
California
1 review
0 helpful votes
  • Send Message
December 16th, 2019
Verified purchase

I'm impressed with how morningsave takes pride in its customers. How they respond quickly and work with the customer. We need more companies like morningsave.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Lee,

Thank you for the shoutout and confidence. I hope we continue to live up to your praise.

Thumbnail of user deliat29
Arizona
1 review
0 helpful votes
  • Send Message
June 8th, 2023

SLOW TO RESPOND TO REQUEST FOR REFUND. THEY SENT ME 3 KANGAROO CAMERAS INSTEAD OF 2 AND CHARGED ME SHIPPING AND HANDLING FOR 3. WHEN I FINALLY REC'D A RESPONSE, IT WAS AS IF THEY HAD NOT READ MY EMAIL OR READ ABOUT THE SPECIAL THEY OFFERED ON MY ORDER. EMAILED AGAIN SAYING I WAS AWAITING MY REFUND AND AGAIN IT WAS AS IF THEY HAD NOT READ MY EMAIL. TOLD ME TO SEND BACK AND I WOULD HAVE TO PAY FOR SHIPPING TO RETURN PRODUCT BECAUSE OF THEIR MISTAKE! SHIPPING COSTS WOULD BE MORE THAN PRODUCT IS WORTH BOTH SENDING AND RETURNING. WILL NEVER ORDER FROM THIS COMPANY AGAIN!
DFT

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hello Delia,

You placed 2 orders for that camera. The first order was for 1 unit and the second was for 2. You were only charged shipping on the first order.

We advised you to refuse delivery of the extra order so we could refund the one you didn't want, but it looks like you didn't do that. At this point, you'll need to ship back the 3rd unit so we can refund it.

Thanks!

Thumbnail of user jackiej43
Texas
1 review
3 helpful votes
  • Send Message
April 27th, 2018

Bought several items from morning save and have never been disappointed. Items shipped and received in a timely manner.
Had to return an item and had no problems.

Thumbnail of user yolandad35
California
1 review
0 helpful votes
  • Send Message
June 12th, 2019
Verified purchase

Morningsave has one of the best customer service departments; they really understand the needs and concerns of their customers and they make sure that you are always satisfied.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the love, Yolanda!

Thumbnail of user michelej94
California
1 review
0 helpful votes
  • Send Message
May 5th, 2020
Verified purchase

Customer service has always been great. I am a frequent purchaser of various items and if I have any issues, they have always taken care of it promptly!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the love, Michele! <3

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Thumbnail of user jackieg114
Jackie G.
Typically responds within 2 days

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