MorningSave has a rating of 3.8 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response, and timely manner. MorningSave ranks 12th among Marketplace sites.
This company responds to reviews on average within 2 days
I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!
I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware
Actually the first pair didn't work right, but the company quickly sent out a replacement which is working fine
I've been very pleased with this company. I've experienced two small issues that Morningsave immediately made good on.
Thanks Darcie, we're pretty pleased with you too!
I love all my purchases from MorningSave. Great prices and excellent customer service. I will shop here again.
Thanks, Toni!
Taylor who helped me was extremely professional and helpful. People like this make me want to come back!
Hiya Amanda!
Customers like you make us want to come to work. <3
Ashely immediately resolved my issue with the product I ordered. Excellent customer service! I really appreciate her assistance! Great job!
Products used:
Candle wax and Ashley W did a great job with customer service! Great job!
That's so great to hear.
Thanks, Victoria!
I just recently noticed a strange charge while reviewing my charge statement, $4.99 a month to a place called MorningSave. I proceeded to try to find out who this might be. I called my credit card company and found I have been billed for this service every month for a year now, it started in Dec. 2019. I failed to catch this, my partner found out she has cancer in Dec. Of last year and we have been rather pre-occupied with health issues this year and not reviewing statements as we should. The problem is, I never signed up for this membership. I don't know what MorningSave is, have never shopped there and don't know how they got my charge card information to bill my account. I Googled them for info but am still not clear how it works or where you shop. I sent an email to their customer service since I could find no phone number for them but the response I got was a credit refund for this month (a cancellation I suppose.) I tried to explain that I did not sign up for a membership with them to begin with, have never shopped there and was requesting a refund of 12 months charges to my charge account but they addressed it as though I had indeed signed up. Their response said I should go into my account for details, problem is, I don't have an account to go into. I am turning this matter over to Consumer Affairs and my credit card company to see if they can find out how this happened and try to get these charges refunded. Be careful with this company people, customer service is not being helpful with my situation. Has anyone else had something like this happen? I was forced to give them a star to submit my review, 0 stars is my rating.
Products used:
Nothing
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
One of my orders arrived damaged. I was refunded quickly with no runaround. I will not hesitate to reach out next time I have issues.
Hey Jordan,
We're not fans of the run around either. I'm glad we were able to help straight-away.
Taylor was very quick and responsive with resolving my issue with my order. Great customer service goes a long distance. Keep up the good work!
Hi Gail,
Thank you for the kind words and shout out to Taylor. We appreciate you. :)
Very well established Business will definitely buy again. Sean went above and beyond to assist me with my Product. Thank you so much again Sean.
Thanks for the shout-out to Sean!
Thank you Jackie very much, I recently ordered alot thru morning save, I'm sad this particular item did not work, thanks for your great customer service
Thanks for the shout-out, Veronica!
Purchased PureZone 3-in-1 True Hepa Air Purifier for a great price. Keep it by the door to purify air as people enter, love the UV light feature to kill viruses as well. A Great value!
Awesome! Thanks Doreen.
Most of my Christmas shopping was done right here. Everything was great quality! Thank you Morning. Save!
Thank. You Tammy!
I have been trying to cancel my membership for over a year. All I get is a runaround. How can this situation be corrected!?
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Loved my massager and it broke, morning save was quick to refund my money when a replacement was not available! Thank you so much
We're happy to hear that you were taken care of so quickly, thank you for hanging in there with us!
I had an issue with an item I purchased for Christmas. Emailed customer service and it was resolved to my satisfaction, immediately. Thanks again.
Hi Linda!
Thanks for letting us make it right. :)
Amazing Customer Service! Anytime I have a problem it's taken care of in a timely respectful manner. All via email simple and no hassel!
Hi Dixie!
We are always happy to help. I'm glad that your experience was hassle free!
Placed an order May 14th received in May 23rd and it was damaged. Tried to contact morningsave by phone to no avail, tried to contact them by email and I got morningsave currently cannot handle the request or when I tried to get a rma number the site just goes to a page that states page isnt working right now. This is a complete joke and it is purposely done to the customer so they do not have to deal with damaged product. They are surely quick to take your money! Never again
4-Pack: Paradise Low Voltage Outdoor Integrated LED Landscape Floodlights
QUANTITY: 2
ORDER tiny-masterful-colleague
DATE May 14th 2022 5:06pm ET
STATUS
Placed
Processing
Shipped
Delivered
TRACKING **************259
AMERICAN EXPRESS 1
SUBTOTAL $58
SHIPPING $8.99
TAX $4.44
TOTAL $71.43
*******@verizon.net
Tip for consumers:
don't use Morningsave
Products used:
never used the product it came damaged
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I always received my products in a timely manner and no damage. I have been shoppingng with them for years.
Thanks Caroline! :)
Thanks, Morningsave.com! Every time I have a problem with a order your people always straighten out the matter! Thanks again! One Happy Customer!
Thank you, Timothy!
Jackie (Mercatalyst) responded to my issue quickly and got it resolved faster than I expected. Jackie is an asset to your team. Thank you so much
Thank you for the shout-out!
Received mirror with some silver missing on the backside. They promptly refunded $$$ with no hassle.
Hi Billie!
I'm glad our customer support reflected our values, even if that mirror did not.
Thanks for the feedback!
I received defective items-customer support very helpful and responsive in expediting return and refund - thanks Sean!
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Hi Deborah,
Thanks for the feedback! :)