• MorningSave

MorningSave

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Overview

MorningSave has a rating of 3.8 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response, and timely manner. MorningSave ranks 12th among Marketplace sites.

  • Service
    102
  • Value
    90
  • Shipping
    95
  • Returns
    77
  • Quality
    83

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 80%
Positive
12
Neutral
1
Negative
2
55
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How would you rate MorningSave?
Top Positive Review

“Customer service”

Lillian R.
4/13/24

I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!

Top Critical Review

“Waiting on comforters”

Karen T.
9/7/24

I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware

Reviews (784)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (391) phone number (19)
Thumbnail of user deborahh594
California
1 review
0 helpful votes
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May 29th, 2020
Verified purchase

Actually the first pair didn't work right, but the company quickly sent out a replacement which is working fine

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Deborah,

Thanks for the feedback! :)

Thumbnail of user arleend1
Texas
1 review
2 helpful votes
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January 23rd, 2019

Product is exactly what you say it is n great prices. No lies or fake products. I saw it on Steve Harvey show and its fantastic.

Thumbnail of user darciem11
California
1 review
0 helpful votes
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September 13th, 2019
Verified purchase

I've been very pleased with this company. I've experienced two small issues that Morningsave immediately made good on.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks Darcie, we're pretty pleased with you too!

Thumbnail of user tonib75
Pennsylvania
1 review
4 helpful votes
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July 9th, 2018

I love all my purchases from MorningSave. Great prices and excellent customer service. I will shop here again.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks, Toni!

Thumbnail of user amandad308
California
1 review
0 helpful votes
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December 26th, 2019
Verified purchase

Taylor who helped me was extremely professional and helpful. People like this make me want to come back!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hiya Amanda!

Customers like you make us want to come to work. <3

Thumbnail of user lonnied38
California
1 review
0 helpful votes
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August 21st, 2020
Verified purchase

After foolishly losing a special coupon. I was given much appreciated assistance In retrieving it. Thanks so much!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Aww, we were happy to help, Lonnie. <3

Thumbnail of user Vlbextel
Florida
1 review
0 helpful votes
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October 31st, 2023

Ashely immediately resolved my issue with the product I ordered. Excellent customer service! I really appreciate her assistance! Great job!

Products used:
Candle wax and Ashley W did a great job with customer service! Great job!

Service
Returns
Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

That's so great to hear.

Thanks, Victoria!

Thumbnail of user dianes1125
Connecticut
1 review
3 helpful votes
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January 30th, 2021

I just recently noticed a strange charge while reviewing my charge statement, $4.99 a month to a place called MorningSave. I proceeded to try to find out who this might be. I called my credit card company and found I have been billed for this service every month for a year now, it started in Dec. 2019. I failed to catch this, my partner found out she has cancer in Dec. Of last year and we have been rather pre-occupied with health issues this year and not reviewing statements as we should. The problem is, I never signed up for this membership. I don't know what MorningSave is, have never shopped there and don't know how they got my charge card information to bill my account. I Googled them for info but am still not clear how it works or where you shop. I sent an email to their customer service since I could find no phone number for them but the response I got was a credit refund for this month (a cancellation I suppose.) I tried to explain that I did not sign up for a membership with them to begin with, have never shopped there and was requesting a refund of 12 months charges to my charge account but they addressed it as though I had indeed signed up. Their response said I should go into my account for details, problem is, I don't have an account to go into. I am turning this matter over to Consumer Affairs and my credit card company to see if they can find out how this happened and try to get these charges refunded. Be careful with this company people, customer service is not being helpful with my situation. Has anyone else had something like this happen? I was forced to give them a star to submit my review, 0 stars is my rating.

Products used:
Nothing

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jordanp261
California
1 review
0 helpful votes
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September 3rd, 2020
Verified purchase

One of my orders arrived damaged. I was refunded quickly with no runaround. I will not hesitate to reach out next time I have issues.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hey Jordan,

We're not fans of the run around either. I'm glad we were able to help straight-away.

Thumbnail of user gaild90
California
1 review
0 helpful votes
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September 17th, 2019
Verified purchase

Taylor was very quick and responsive with resolving my issue with my order. Great customer service goes a long distance. Keep up the good work!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Gail,

Thank you for the kind words and shout out to Taylor. We appreciate you. :)

Thumbnail of user vo13
New York
1 review
0 helpful votes
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December 10th, 2020

Very well established Business will definitely buy again. Sean went above and beyond to assist me with my Product. Thank you so much again Sean.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the shout-out to Sean!

Thumbnail of user veronicac199
California
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Thank you Jackie very much, I recently ordered alot thru morning save, I'm sad this particular item did not work, thanks for your great customer service

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the shout-out, Veronica!

Thumbnail of user doreend62
California
1 review
0 helpful votes
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April 28th, 2020
Verified purchase

Purchased PureZone 3-in-1 True Hepa Air Purifier for a great price. Keep it by the door to purify air as people enter, love the UV light feature to kill viruses as well. A Great value!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Awesome! Thanks Doreen.

Thumbnail of user tammyb660
Washington
1 review
0 helpful votes
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December 22nd, 2020

Most of my Christmas shopping was done right here. Everything was great quality! Thank you Morning. Save!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thank. You Tammy!

Thumbnail of user barbarab2083
Massachusetts
1 review
1 helpful vote
  • Send Message
March 6th, 2021

I have been trying to cancel my membership for over a year. All I get is a runaround. How can this situation be corrected!?

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jennifers1971
California
1 review
0 helpful votes
  • Send Message
September 1st, 2020
Verified purchase

Loved my massager and it broke, morning save was quick to refund my money when a replacement was not available! Thank you so much

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

We're happy to hear that you were taken care of so quickly, thank you for hanging in there with us!

Thumbnail of user lindam1390
California
1 review
1 helpful vote
  • Send Message
January 5th, 2020
Verified purchase

I had an issue with an item I purchased for Christmas. Emailed customer service and it was resolved to my satisfaction, immediately. Thanks again.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Linda!

Thanks for letting us make it right. :)

Thumbnail of user dixiem14
California
1 review
0 helpful votes
  • Send Message
June 20th, 2019
Verified purchase

Amazing Customer Service! Anytime I have a problem it's taken care of in a timely respectful manner. All via email simple and no hassel!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Dixie!

We are always happy to help. I'm glad that your experience was hassle free!

Thumbnail of user josep754
New Jersey
1 review
0 helpful votes
  • Send Message
June 22nd, 2022

Placed an order May 14th received in May 23rd and it was damaged. Tried to contact morningsave by phone to no avail, tried to contact them by email and I got morningsave currently cannot handle the request or when I tried to get a rma number the site just goes to a page that states page isnt working right now. This is a complete joke and it is purposely done to the customer so they do not have to deal with damaged product. They are surely quick to take your money! Never again
4-Pack: Paradise Low Voltage Outdoor Integrated LED Landscape Floodlights
QUANTITY: 2
ORDER tiny-masterful-colleague
DATE May 14th 2022 5:06pm ET
STATUS
Placed
Processing
Shipped
Delivered
TRACKING **************259

AMERICAN EXPRESS 1
SUBTOTAL $58
SHIPPING $8.99
TAX $4.44
TOTAL $71.43
*******@verizon.net

Tip for consumers:
don't use Morningsave

Products used:
never used the product it came damaged

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Shipping
Returns
Thumbnail of user carolined107
Georgia
1 review
0 helpful votes
  • Send Message
August 10th, 2020

I always received my products in a timely manner and no damage. I have been shoppingng with them for years.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks Caroline! :)

Thumbnail of user timothyh431
California
2 reviews
0 helpful votes
  • Send Message
September 10th, 2020
Verified purchase

Thanks, Morningsave.com! Every time I have a problem with a order your people always straighten out the matter! Thanks again! One Happy Customer!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thank you, Timothy!

Thumbnail of user janew414
California
3 reviews
0 helpful votes
  • Send Message
November 14th, 2020
Verified purchase

Jackie (Mercatalyst) responded to my issue quickly and got it resolved faster than I expected. Jackie is an asset to your team. Thank you so much

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thank you for the shout-out!

Thumbnail of user billiej42
California
2 reviews
0 helpful votes
  • Send Message
August 10th, 2019
Verified purchase

Received mirror with some silver missing on the backside. They promptly refunded $$$ with no hassle.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Billie!

I'm glad our customer support reflected our values, even if that mirror did not.

Thanks for the feedback!

Thumbnail of user peterz45
New York
1 review
0 helpful votes
  • Send Message
September 12th, 2018

I received defective items-customer support very helpful and responsive in expediting return and refund - thanks Sean!

Thumbnail of user billliew
California
1 review
0 helpful votes
  • Send Message
December 31st, 2019
Verified purchase

Super responsive and helpful. Practical and friendly approach to customer service. Will be back. Thank you

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Billie!

You rock. Thanks for the shoutout.

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Thumbnail of user jackieg114
Jackie G.
Typically responds within 2 days

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