MorningSave has a rating of 3.8 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response, and timely manner. MorningSave ranks 12th among Marketplace sites.
This company responds to reviews on average within 2 days
I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!
I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware
Cant find e mail but debit card charged on nov 30 2018 still no sign of package and morning save is unable to be contacted i ordered face vacumns for my teenage girls where are they if no response i will contact my bank and consumer affairs
I had a situation where there was at first an incorrect tracking number then a misplaced delivery. Marco worked hard to get the correct tracking number and locate my package. During these Covid times with limited staff, shutdowns etc. obviously the mail system has suffered. Thank you Marco for your much appreciated help!
Products used:
Earrings
I've ordered several items from Morning Save.com. Most products are ok but nothing fantastic (quality). One product I ordered did not have all the components in the box. I have left 3 emails with their customer service that states they will get back to me in one business day. It's been 3 weeks and nothing and no phone number to call. (Convenient for them!) So I'm basically out $69. How do I return?
The site might be ok if you want to take a chance on purchasing less expensive items, but I certainly wouldn't recommend buying over $30 - $40. Seems off brand to me. Good luck.
Hi Amy,
I just sent you a direct message to see if I can find your support cases and help out.:)
In the meantime, would you please check to see if our support team's replies went to your spam folder or updates/promotions tabs? Thanks!
Customer service is stellar! MorningSave provides items at greatly reduced prices, which warrants tremendous savings. While buyer's remorse is not entertained, MorningSave stands behind their products and advertisements. Complete information had not been provided on the advertisement of a given product. When received, Customer Service, Chad & Brittany; were most helpful in honoring that all of the information would have made a difference prior to purchasing and authorized returns. Thank You!
Had a problem with the pressure cooker that I purchased. I reached out to them and I got a quick response they refunded the amount and I didn't have to send cooker back which saved me time and hassle of going to post office.
Now that's a great customer service!
Thank you again morning save!
Maggie
Thank you, Maggie!
I've been doing business with Meh, and it's affiliates (Side deal, Mediocritee, MorningSave etc) since 2017. They have great and at times hilariously quirky array of products. Customer service is stellar. It's more than just a commercial website. It's got a great community who keep me laughing but also provide real information and reviews on their products. One of my favorite products from Morning save has been the Nuvaglo bee venom serums for my face. It works wonders on my skin. Would highly recommend both the company and the product.
Thank you so much Tiffany!
I ordered the Pure Daily Care Ultrasonic Aromatherapy Diffuser & 10-Pack Pure Essential Oils 120ml Multi-color Label, this morning@39.00. After I order this I found it on Groupon@ $69.99 MSRP selling@
$34.99 with a discount of 57% OFF@ $29.99. With 3.99 shipping. I was just wondering do they raise the MSRP price to $150.00 so you can sucker people into buying? Sorry for buy this from them. When I could of got it $33.98. Not $46.99. That's over $12.00 different.
Hi Sammi,
The price we show is the highest price that we've seen it offered--this would be directly on the manufacturers site here: https://puredailycare.com/collections/full-catalog where it shows the price at $149.99. You can also read about Groupons policy here: https://www.groupon.com/faq#strike-through.
I hope this clears up any confusion on the pricing, let us know if you have any questions on the item.
Gave a friend a back massager that to outr shock and my embarrassment, was made in 2007. That's right... a 13 year old product. When I tried to return it, they wouldnt pay for shipping due to "buyers remorse" or "change of mind" returns. I wonder if it's still under warranty? Had I bought it from Amazon, it would have already been replaced.
Tip for consumers:
Buy from Amazon or your local store.
Products used:
Shiatsu back massager. Not used.
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was overmedicated after having major surgery. The next day when I realized how many items I ordered and the cost. Taylor did everything humanly possible and downsizing the extent of my order. It's company like this and employees. That will always have me as a loyal customer, thank you again so very much
Hi Yolanda,
I remember that, the whole team stopped and tried to cancel everything we could. I hope it helped!
I am not a patient person, re: computers. Do NOT even have one at home, for this reason. M. S. Is soooooooooooo easy, even for someone like me. Customer service is impeccable! I order from here all the time, and have only been dissatisfied twice, and that was taken care of immediately, completely to my satisfaction! EAD
Hi Elizabeth,
Thank you so much for the review and feedback. We appreciate it more than we can express. <3
I received a text message from my daughter saying that she was going to be getting an exploratory surgery done on her colon. So I removed the Puck Bluetooth Speaker from the box, & connected it to my cell phone because I was getting ready to take a shower. That way I would not miss the phone call from my daughter that I was expecting. Needles to say I didn't get a phone call from her. But when I checked my phone it was showing a missed call from my daughter. This Puck Bluetooth speaker didn't even make a sound when she called me, & it prevented my phone from ringing.
Ashley W., is a great employee working with the Morning Save crew. She's very professional, polite, caring, considerate, & understanding. I'm happy that I'm a Morning Save customer. She refunded the money that I spent on the Puck Bluetooth Speaker without any problem.
Tip for consumers:
Morning Save requires a Morning Save membership for the free shipping. But the cost of the membership is a lot cheaper than paying for the shipping on each item that you order.
Products used:
I have purchased several different types of products from Morning Save, for different family members & myself. The ones that a family member or myself didn't like or changed their mind or I changed my mind about these items were refunded without any questions & the return shipping was free. I really like Morning Save, & most of the products that they sell a really nice, & well worth the cost.
We purchased a Nurxiovo Stand mixer, two months later started to have issues with not reaching bottom of bowl and not start up. Morning Save refused to help at all even enough to provide company contacts, which are not available on Internet.
Tip for consumers:
Don't buy from them, they refuse to help, and are selling items from companies that are out of business, no customer service available whatsoever!
Products used:
Nurvioxo stand mixer, stopped working in two months
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I personally have found Morningsave to save me when in need of a gift for either a family and or friend both male and female as well as any household related purchases. It has helped me find that perfect different gift every time. More importantly, their response time to my questions / concerns has proven to be nothing short of professional and corrected within 24 hour return of my 1st inquiry! This says alot about them and their products they stand behind.
Thank you for the kind words, Kim.
I ordered something from morningSave but never received it. It was sent to an address that does not exist. I emailed them and at first they were responsive until I asked for either a refund or the merchandise be sent to me. At that point they completely stopped replying to me. VERY disappointed!
Tip for consumers:
Keep in mind, if you have any issues the only way to contact them is through email and they respond when they are good and ready.
Products used:
I never received the product
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
All these TV shows need to stop promoting this business. I brought an item that doesn't fit my camera, returned it and they refuse to give me my money back and had the nerve to charge the $2 monthly fee. I'm fighting with my bank now. What type of business doesn't do returns or adleast a credit? RUN!
I purchased an amazing gift for me and it broke. Morning save is willing to replace this for me no charge. I'm very excited with my purchase and many more I have made. Best service here on returns and exchanges. Thanks you I plan on definitely continuing to purchase more in the future.
Aww, thanks Maxine! I hope you enjoy your special to you from you gift. :)
I bought an item that was damaged when it arrived. I contacted MorningSave. I interacted with Bethany. Due to family emergencies I was unable to get it back in the mail right away. There was not a problem. I kept them updated and they were so understanding. I will buy from them again!
Thanks Barbara! I'm so glad we were able to work with you during a difficult time. I hope all is settled and well.
For some reason me my original purchase was scanned as delivered to mailbox, but it was not there. I contacted customer service and got a response from Brandon. To him I would like to express my sincere gratitude. He was kind and showed compassion for the situation. When Brandon and I had gotten as far aw we could by investigating and following up on both ends, i received follow up from Chad. He too was more than accommodating. Finally, Jayme reached out to let me know the resolution. This team is the reason I will continue to shop and promote your company.
Thank You
Hello Lynn,
Thank you for letting us know about your experience with our support team. It's wonderful to know that we were able to help!
I had a defective product. Asked for a refund and got it without a bunch of hassle. Considering how difficult it is to even communicate with other companies (talking about you, Amazon), it has been a pleasure doing business with Morningsave.
Hey Steven -
It's great to know we put a smile on your face - and not just on the shipping box. ;)
I needed to return a product for health reasons. Jayme responded promptly was so helpful. I almost could not believe such a wonderful customer service experience at this point in time. Thank you so much!
Tip for consumers:
No photo available as I had to return product. But I would definitely buy from this company again.
I receiver a pair of ear pods and one ear pod just didn't work no matter what I did to wake it up. So I reached out to Morning Save and because of the pandemic they were long in responding to my requests for either help or return. I finally got Taylor Mercatalyst who first suggested something I'd already done to correct the problem, which didn't work. So, Taylor got back to me a day later apologizing and refunded my purchase. No more questions asked! I like quick friendly service. They came through... just a bit slow on my first 3 requests.
Thank you Taylor and Morning Save for being fair.
Thank you for the balanced review, Loren!
I'm upset cuz when I ordered my dash cam the directions and picture inside the box does not match what I got. The screen of the camera looks like it had been used. Due to the dullness of it and scratch marks. I'm also upset because the price was not as high when I looked at it online and then clicked purchase go to checkout. It was almost doubled that came out of my account period if anyone can help me I need to know how to return it and how to get a refund. The picture shows places for example where the on and off button should be or the TF or if card slot mine does not match what the directions show. Also the price taken out of my account was a lot more than what I saw
Tip for consumers:
Make sure the site you're ordering from has a return column on how to do it next to the photo of the product you are ordering
Products used:
I did not try to use the product because the directions paper shows more buttons than what my camera has also I was supposed to get a 32 SD card instead I believe I only got an eight.
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The company was great to deal with... merchandise arrived in a timely manner and price was amazing. I had an issue with something not working correctly and Chad walked me through the steps... when all else failed I was sent a new item! What a pleasure working with him. Saw the company and products on Steve Harvey... will order again.
You cannot beat this company's customer service. It has to be the best around. They are willing to help however they can!. They take care of any issue you have and usually the same day. Would highly recommend and prices are pretty good too!
Tip for consumers:
Great customer service!!!
Products used:
Kitchen items, clothes, beauty products, patio items and much, much more.
On Sept. 21,2020 I wrote that I would like to return my purchase as I was very unhappy with it. Taylor responded in a few hours and issued a refund. I very much appreciated Taylor's quick response and resolving of my problem. Indeed a pleasure doing business.
Thank you for taking the time review Taylor's customer support!
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We appreciate you taking the time to leave us feedback. Thank you Robin. <3