MorningSave

I loved my Nicole Miller puffy coat, but the zipper broke right away. I notified morningsave.com and they very helpfully issued a complete refund right away. (I have not seen this refund quite yet, but am confident they did, indeed, issue it promptly).

I've bought several items and loved the prices. Customer Service really came through when I needed help. It's really a great place to shop plus there's also so many products to pick from. I highly recommend MORNINGSAVE. Move over Amazon.

Quick response to my concerns. I thought a package had not been delivered. When I contacted customer service, I was advised of the steps to take to find it. Actually my husband had put the item in our huge basement without telling me.

I had an issue with a product I ordered delivered defected. Although I didn't know if they would stand by what was sold, I was pleasantly surprise to get an email from Taylor at trustpilot that my issue will be fixed to my liking. It fix was done quickly with no problems. I will definitely order from MorningSave again knowing I will have no worries!

Delivery was very quick! Love all my items; the SoundFloat is amazing, and the Acrylic Knife Set is great and looks good on the counter. I ordered the wrong size on some dog collars, and they sent me directions for a refund immediately! Will definitely order from "MorningSave" again!

I had accidentally clicked on a wrong button when ordering and had a billing issue that I needed resolved. I send a request into customer service and the next day received an email in response to my request. Kevin, helped resolve my issue and went above and beyond. He always responded to my emails quickly and was kind and professional. This company has A+ Customer Service, something that is rare in the world today. I will continue shopping with Morning Save and enjoying their incredible deals and their incredible customer service. Thank You Kevin and Morning Save!

So I'm hooked...
On the bargains. And they ARE bargains. I hate shopping so I do it online. I only order what I need or wanted on the past and just didn't follow up. I order from our giant (A) and Morningsave and have only had one item misdirected to Texas. I live in California. So I'm waiting on an order that was actually a birthday gift. BUT the prompt customer service I received is the point. When I can't get a response, whether it's favorable or not, I get testy. Stuff happens. Things go wrong when you're ordering online but to he ignored? I'm not having it. So KUDOS to Megan, who responded to my query about the late arrival of the gift.

Excellent product and service. I had an issue ordering multiples and the staff response was wonderful and quick. Kudos! I ordered the Shark Ion vacuum and absolutely love it. My mother was so impressed she also ordered the Shark Ion vacuum too... All your products I've ordered are top quality and haven't had any returns. Love the site and do use it. Only thing I wish would be free shipping and faster processing/shipping. Took a little over a week but not everyone is Amazon and has the staffing for that so I understand and am not complaining. :) But if I had a wish - that would be free shipping esp with multiple orders. I don't want to pay the $4.99 a month fee as my purchasing isn't always monthly. Highly recommend the Shark... my house has never felt cleaner. Amazing little thing gets a lot of dust and dirt. Thanks for having the savings site... I'm hooked.

I'm fairly new to this site, but every day I see items that are just irresistible and the prices are perfect! I've been telling my friends and family about this site and they agree with me. What a GEM! There are items for everyone can you just can't beat the prices!

Happy customer
I was pleased that the Bluetooth headband earphones arrived so quickly and was easy to set up. I did have an issue with the speaker on the right side and contacted MorningSave. They were not able to give me a replacement because they were sold out but gave me a refund and did not require me to return the product. I was hoping for a replacement but was happy to get my money back. I received prompt wonderful customer service.

Chad from Customer Service was so understanding when I explained to him that my wireless earbuds stopped working under 30 days from purchase. Chad offered to send me a brand new pair at no cost with no hassle.

Thanks for the superb customer service MorningSave

Been shopping here for many years never had an issue with any of the products up until this point. I contacted customer service and they were very quick and decisive with her decisions on refunding the purchase price. The best thing about it is I did not have to return the product so I did not have to hassle with going to the post office and repackaging everything. Jackie you were amazing thank you for your quick response to my needs.
Thank you for all your great products. As a guy I would like to see more guys stuff on your website you guys always have quality products glad to be a customer of morning save thank you

Let me make this short, had a problem with my order, it was my fault and ask for a manager, Chad was awesome. Never argued with me but in a nice way showed me the whole picture and did a great job making me fell better. I did cancel my membership after dealing with a great customer service manager Chad I will renew my membership again. Chad you definitely shown my Morning Save has a great leadership team. Thank you morning save for having an outstanding manager Chad. Great job virtual handshake.

At time when my item supposed to arrive I got email that they cancelled my order due to an inventory issue, they gave me coupon for $5 that I have to spend until end of this month, really? New shipment cost will be more then this $5. They need 7 days to figure out they don't have item?

I have bought several items and have been very pleased. I am very shocked and disappoint with the nonworking charged pads. I did leave a text about them and never received a response. Therefore, I have decided to write this review in hopes that I will receive a response since there is no contact number. Could you please tell me your policy and procedures for defective items. I would appreciate getting a resolution.

Ok so I bought the sunglasses with the camera for my husband to use on his bike rides. Got very fast, charged it, downloaded the users manual, got it all ready to go, but could not get it to turn on. So we tried recharging it thinking we'd messed up. Still not working. I sent a request to return it

I had purchased the tv headphones for my parents but they were not compatible with their tv
I had ask to get a return posted paid slip and the company not only refunded my purchase they said no need to return so I will keep them for us when we are hard of hearing thanks recommend morning save to anyone cb in phx

I bought a exfoliating body brush that's SUPPOSED to have done everything for the body gets the product and the product was wrapped $#*! a gift and it was unwrapped and new batteries placed correct way in the unit it haven't turned on yet not once and they say it's out of warranty. People this is a site that are ripping real live people out of thier money and legally it's nothing can be done. Check the use of your any product u get for 30 straight days don't buy no gifts that has to sit for more then 30days and me I am never coming back to the site ever. Morning rip off should be the name for this site.

My Wireless Earbuds did not have the best sound quality because one would not hold a charge. I contacted Taylor who, without hesitation, offered to send me another pair or give me a refund! This is the best Service Ever! Thanks Taylor for a great experience! S. L.

I ordered something that simply didn't live up to its expectations and requested a refund. I received a letter saying that there is no return policy so basically they don't care and I told them how I felt about it and they still don't care so if you buy something from them and you don't like it don't even bother asking for your money back because you're not going to get it and they could care less. Horrible company that I doubt will last very long when its consumers like us that keep their business afloat. Do not buy anything from this company or you will be very disappointed and out your money

Your agent was literally perfect... knowing, funny, efficient, able to fix problems. I would hire this agent away from you with a double salary IF I weren't an old shut-in cripple.
AND I love your company.

I have ordered from MorningSave many times and been very satisfied but this time is not the same. I ordered two fake flame tiki Bluetooth speakers for my yard around my pool and they both came broken. One the flame doesn't work and one the speaker doesn't work and the boxes they came in were all beat up: No one has contacted me. I have emailed the company that makes them and morning save multiple times and I've heard nothing and time is ticking on the return policy. So I wasted $50. I guess that is why they are so cheap. Your stuck with junk. Smh. All I want is a working item. Not too much to ask for. And they don't even have a number to call. Ridiculous. Be careful, sometimes cheap does mean low quality.

I ordered a Pursonic facial cleansing kit promoted on The Talk. The battery-operated cleanser brush is a plastic piece of crap. I can barely get the battery case open and I know the cover is going to break with just a couple of battery changes. In addition, the bottle of Vitamin C serum was not sealed and it arrived with about a fourth of the product leaked out onto the other items in the package. I wrote to customer support 3 weeks ago, received an automated reply saying someone would be in touch soon. I have not heard one word from them since. I will never order from them again. Buyer Beware!
I am now updating this review because I sent another message to customer support and they got in touch with me the following day. They refunded my entire purchase price including shipping. I now have to say that although the product I ordered is substandard, at least their customer service is not. I am changing my 1 star review to 3 stars.