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MorningSave has a rating of 3.8 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response, and timely manner. MorningSave ranks 12th among Marketplace sites.
This company responds to reviews on average within 2 days
I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!
I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware
The United States Post Office just contacted me today and told me that based on the tracking number given from the report I placed for lost packages this product was never even shipped from you guys, and never reached a post office to be stamped or scanned in. You all are fraudulent, and I want a refund immediately and NOT in 10 damn days!
I ordered the "Oreck AirVantage Multi-Stage True HEPA Air Purifiers" on March 15th and paid $106 for it and it now April 2 and I still have NOT received it. I have sent messages to give MY MONEY BACK!
Only 10 minutes after placing the order I found no way to cancel it. Deceitful way of handling business.
Tip for consumers:
Compatibility
Products used:
Incompatible.
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered 2 of the Olympia printed rolling duffels for a trip we were taking for just under $100. The bags were delivered in perfect condition and quick! They were a beautiful print and appeared to be well made. We used them as carry-ons for my husband and myself on the plane. Once at the airport, the zipper came off track and took a while to fix. (We had 3 fights there and 3 back.) It continued to come off track everytime you closed the bag. Such a pain. NEITHER BAG WAS PUT UNDER THE PLANE! The second bag tore while rolling through the Chicago airport near the wheels. I was reluctant to even bother turning it in. We bought them in May. Most places wouldn't even respond or else it would be an automated response.
NOT MORNINGSAVE! A representative responded within 24-hours, I believe, and stated I would receive a FULL REFUND within 10 business days! I was super surprised and VERY pleased! We shall see how long the refund takes, but if my experience so far is anything, it won't be long! Thank you again!
Hi Stephanie -
I'm so sorry your bags weren't up to the task while traveling. We'll look into that product a bit more.
It's great that we were able to respond and help resolve this for you. Is there anything you'd like to see us change or improve?
Thanks!
I WAS BLESSED TO DEAL WITH MAGAN FROM CUSTOMER SERVICE OF MORNINGSAVE SHE OBLIGING AND KIND. I HAVE BOUGHT SEVERAL THINGS FROM THIS COMPANY AND HAVE LOVED THE QUALITY AND THE FABULOUS PRICES, LIVING ON A BUDGET IT IS WONDERFUL THAT I AM ABLE TO BUYS SOME LOVELY THINGS AT AFFORDABLE PRICES. EXCELLENT CUSTOMER SERVICE. A GREATFUL AND HAPPY CUSTOMER VIRGINIA MARESCA
Thanks, Virginia!
Your kind words are appreciated. We'll be sure to let Megan know you sang their praises!
Order a second set of earbuds the first purchase was in April I received them with no problem so I decide to order a second set for my granddaughter in July and I get a email stating that it had been delivery. I never received them. I ask them to track down my purchase. And all I get is I received my first purchase in April. I will NEVER ORDER FROM THIS COMPANY AGAIN. AND WILL MAKE A COMPLAINT TO THE BBB.
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I've not had any problems with Morning Save till now and I received a personal consultant right away and she has made sure that I am being cared for: thank you Ariana. Thank you Morning Save.
Wanted several items today and clicked on items and wouldnt let me even log on, then it kicked me out completely where I couldn't look at items any longer.
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ordered nack on the 9th, here it is the 24th and order is still processing? Never again! Takes way to long to receive. Had no problem taking my money as soon as I ordered though
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Top-notch service every time, I have an issue or would like a return it is very easy. They always follow up until the problem is resolved.
Tip for consumers:
Amazing customer service, they will help with any problems or questions
Products used:
Spin brush
Bought from this Co. Awhile back from Steve Harvey Show come to find out after further investigation they've been stealing from my bank account ever since, I'm elderly woman on fixed income, So WRONG
Hi Cindy R.!
It looks like when you placed your order you chose to join our monthly membership and free shipping program. That plan does involve a monthly fee, like you've described here. Sorry for the confusion and any fear of theft that might have caused.
Our membership does require you to choose it in order to be added to your account, and it can be canceled at anytime. That membership plan gives you free shipping on all orders on MorningSave.
Please contact us directly if you have any more questions or concerns.
Morning save has great deals on a wide variety of products. And the free shipping after the $5 membership fee is pretty cool too.
Such crap at inflated reg prices to make you think it's a deal
Why more and more daytime tv shows are doing this is beyond me
Though the 2 items I purchased did not work out for me, it was an easy return and the customer service has been exceptional.
Hey Linda,
While it's a shame the products didn't work out for you this time, I'm so glad to hear we made it easy peasy to send them back. Thanks!
Title of my review says it all, I got a gadget that was not working correctly but the issue was fixed right away, thanks again.
Hey Jose!
Short and sweet - I dig it. Thanks for the love. :)
I had an item that was handled rough thru shipping. Jordan handled it perfectly.
Thank you for the wonderful customer service, products & prices.
Thank you for the lovely review!
I am pleased with the items I've received so far. Just one defective item and the team was on it in 24 hours to resolve my issue.
Hi Karlena,
You're pretty incredible, yourself!
The customer service was wonderful! I had a issue with my coffee maker and they resolved it in a few hours. Would recommend
Thanks, Dalia!
Thank you Brandon for your advice on how to go about retrieving my package. I truly appreciate your quick response. Great customer service.
Hi Cynthia!
Thank you for the love. <3
As I had a major issue with the products I purchased she was able to calm my fears and offer viable options.
It's so great to hear Taylor was able to remove doubt and help you out. :)
Taylor responded quickly and resolved my concerns without hesitation. I am a loyal customer and will continue to shop on Morning Save.
We're glad to have you as a customer, Deborah!
MorningSave has the best prices and fantastic customer service. I had an issue and they took care of my problem fast!
Taylor was extremely helpful when I had an issue arise. Great customer service - did a great job resolving my problem.
Hi Suzy,
We are so happy to hear this! I'll be sure and let Taylor know :)
Jackie was great help.
I am thrilled with results.
I had an issue with a past order and she got right on it for me.
Thanks again
Products used:
Cell phone charger
Thanks for the shout-out Sue!
I placed a second order for the 2 pack iDeaplay power pack charger on June 28th, 2023 at 10:32 AM ET. I have not received this order as of July 10th, 2023. I am disappointed because there isn't a live person to speak to regarding this order. I had previously place an order for the same item and that order came as planned. Now that I have places a 2nd order it has NOT been delivered as of this post. As, I logged into my MoringSave account to try to see how I could reach a person, I was directed to send an email. At, that point I have emailed MorningSave 5 times. In one of the emails they state that they cannot refund me until I receive this product. However, I have NOT received it in order to return it for my refund. I stated this in the last 2 emails, however, this company has not refunded me $16.44 plus & 8.99 shipping. Although, this may not be a lot of money, it's disappointing that this company will not refund my money. I don't recommend this company because they do not stand by the customer. I won't order from here again.!
Tip for consumers:
That they only have an email system for contact information, no live person to speak to.
Products used:
I order a Wireless Power Bank, that was NOT delivered NOR was I refunded after contacting Morningsave numerous times via email only per their website. No human contact AT all.
Hello,
I apologize for the delay in transit, but this order is out for delivery today.
Despite some of the postal service delivery issues, the assistance that morningsave gave me really helped. Thanks to Taylor.
Thanks for the shoutout, Adrian!
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