• MorningSave

MorningSave

Write a Review

Overview

MorningSave has a rating of 3.8 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response, and timely manner. MorningSave ranks 12th among Marketplace sites.

  • Service
    102
  • Value
    90
  • Shipping
    95
  • Returns
    77
  • Quality
    83

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 80%
Positive
12
Neutral
1
Negative
2
55
See all photos
How would you rate MorningSave?
Top Positive Review

“Customer service”

Lillian R.
4/13/24

I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!

Top Critical Review

“Waiting on comforters”

Karen T.
9/7/24

I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware

Reviews (784)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (391) phone number (19)
Thumbnail of user michaelh1806
California
1 review
0 helpful votes
  • Send Message
December 24th, 2019
Verified purchase

I had an issue with my order and the delivery time of the product. The issue was taken care of and I was offered a partial refund for the product.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hello Michael,

I'm glad we were able to help out!

Thumbnail of user maryh1722
California
2 reviews
0 helpful votes
  • Send Message
November 6th, 2020
Verified purchase

Thank you for resolving the glitch in the delivery
Of my purchase. Your customer service department is awesome. Thank you for your help.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

You're pretty awesome, too!

Thumbnail of user angelikiz
California
1 review
0 helpful votes
  • Send Message
November 6th, 2020
Verified purchase

Jackie was very helpful with my issue. Not only was my problem solved, it was resolved quickly plus Jackie was a pleasure to deal with.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Angeliki,

Thanks for the shout-out, it means a lot to me that you took the time to leave a review.

Thumbnail of user debbieb980
California
1 review
0 helpful votes
  • Send Message
July 10th, 2020
Verified purchase

Great attention to my question. Jackie was awesome and attentive to my problem.
Awesome customer service!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the shout-out, Debbie!

Thumbnail of user lisar957
California
1 review
0 helpful votes
  • Send Message
June 5th, 2020
Verified purchase

The watch i ordered was defective i notified customer service who refunded me the monies as the watch was not available.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the feedback, Lisa!

Thumbnail of user dougr151
California
1 review
0 helpful votes
  • Send Message
June 22nd, 2020
Verified purchase

When we had a problem with a product, Jackie issued a refund with no problem. Definitely recommend MorningSave!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the love, Doug! <3

Thumbnail of user conniec176
Georgia
1 review
4 helpful votes
  • Send Message
February 25th, 2019

Purchased two Pop Sonic water flossers.
One wouldn't work & the other overheated and wouldn't switch off.

Thumbnail of user chade17
Chad E. – MorningSave Rep

We can get this solved for you. Just send a message to support.

Thanks!

Thumbnail of user deborahm1125
California
1 review
0 helpful votes
  • Send Message
November 20th, 2020
Verified purchase

Jackie responded to my request immediately and handled it expeditiously. I truly appreciate her excellent customer service.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

My pleasure! Thanks for the shout-out!

Thumbnail of user valariew16
California
1 review
0 helpful votes
  • Send Message
July 9th, 2020
Verified purchase

Thank you to Jackie at customer service for resolving my problems professionally and in a timely manner.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

It was my pleasure Valarie. <3

Thumbnail of user lynne108
California
1 review
0 helpful votes
  • Send Message
June 23rd, 2020
Verified purchase

And it was rectified immediately. No need to write more than one time. This is a site that stays on top of things. Thankyou Taylor!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Lynn,

Thanks for the shout-out to Taylor! <3

Thumbnail of user rosemaryl10
Nevada
1 review
9 helpful votes
  • Send Message
June 30th, 2017

Better off buying directly from the individual companies. They allow returns. Morningsave does NOT. Now I'm stuck with this product!

Thumbnail of user jasonk120
Texas
3 reviews
5 helpful votes
  • Send Message
September 21st, 2017

Vacuum arrived damaged but had no trouble swapping it out. Was half price of Amazon so worth the hassle. Will look for more deals.

Thumbnail of user neilk101
North Carolina
2 reviews
0 helpful votes
  • Send Message
December 1st, 2020

Order had six electronic items in it. Only three worked. Rec'd full credit within 24 hours of issuing complaint. Excellent service.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

I'm glad we were able to help out. Thanks Neil!

Thumbnail of user donnaf446
Minnesota
1 review
0 helpful votes
  • Send Message
September 17th, 2021

Unprofessional, unresponsive, unreliable. Always an excuse for errors, delays and lost/defective goods

Tip for consumers:
Don't order from Morning Save. I've placed 3 orders and they botched all of them. IMO - 3 strikes, you're out. First item received damanaged/defective. Second was not processed correctly and never received. Third was delayed due to problems in the warehouse. I can't deal with such unprofessional practices.

Products used:
Instead, I ordered a similar product from MACY*s, a reliable, well-established company. To avoid headaches and disappointment, avoid Morning Save.

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Shipping
Thumbnail of user lorellep
California
2 reviews
5 helpful votes
  • Send Message
June 20th, 2018

I bought the set of Copper pans. When they arrived one was dented and scratched. Morningsave has replaced my order, with no additional cost to me.

Thumbnail of user norag28
California
3 reviews
0 helpful votes
  • Send Message
June 13th, 2019
Verified purchase

After receiving an order of glasses, they arrived totally shattered. One quick email and my money was refunded. No questions or pictures were needed.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hello Nora,

Thanks for letting us know that worked out for you!

Thumbnail of user valerier624
Illinois
2 reviews
0 helpful votes
  • Send Message
September 10th, 2021

Refuse to purchase again from MorningSave! Difficult website! Needed refund $73.41. Only received $39.

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user glendal13
Mississippi
1 review
6 helpful votes
  • Send Message
April 8th, 2018

They hide behind Steve Harvey show to rip consumers off. Read reviews before you buy anything offline.

Thumbnail of user samantham358
California
1 review
0 helpful votes
  • Send Message
August 23rd, 2019
Verified purchase

Friendly and helpful staff. Item did not work out for me personally but i'll continue to shop with Morning Save.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks Samantha!

It's great to know our support team was able to help out. :)

Thumbnail of user brendam367
California
1 review
0 helpful votes
  • Send Message
June 27th, 2019
Verified purchase

EXCELLENT, PROFESSIONAL, PROMPT AND DETAILED CUSTOMER SERVICE!
THANK YOU FOR MAKING MY TRANSACTION A SMOOTH PROCESS, CONTINUED SUCCESS WITH THE MORNINGSAVE.COM CORPORATION!
SINCERELY,
BRENDA M

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Brenda,

We strive to go above and beyond. We're thrilled you had such a great experience!

Thumbnail of user bene45
New Mexico
1 review
3 helpful votes
  • Send Message
July 17th, 2018

Explained to MorningSave that item just quit working after about 3 weeks and they immediately replaced. Excellent help from Chad.

Thumbnail of user bretm51
California
1 review
0 helpful votes
  • Send Message
September 11th, 2020
Verified purchase

Great job, Jackie! She walked me through multiple tests of some defective products and make it right with a timely refund. Thank you!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the love, Bret!

Thumbnail of user leahb165
California
1 review
0 helpful votes
  • Send Message
June 4th, 2020
Verified purchase

Thankful that customer service resolved my broken/ defective orders with either a refund or product reorder. Thanks!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Leah,

Thanks for giving us a chance to fix it. :)

Thumbnail of user joana132
California
1 review
0 helpful votes
  • Send Message
December 9th, 2019
Verified purchase

Morningsave has excellent customer service. I really appreciate their quick resolution to my problem with a purchase.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Joan,

Thank you for making it easy to be excellent. :)

Thumbnail of user karenf1508
Pennsylvania
1 review
3 helpful votes
  • Send Message
October 7th, 2021

Make sure you read five print you'll be charged 4.99 a month for membership. I would not ever do business with them.

Tip for consumers:
Don’t purchase anything.

Products used:
Can’t even remember but being charged a membership fee is terrible.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hello Karen,

The option to choose the membership is presented during checkout. You can select either the membership or pay the flat rate shipping fee. Neither is preselected, so you have to choose to join.

I hope this clears things up.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Exclusive offers from brands you'll love.

Company Representative

Thumbnail of user jackieg114
Jackie G.
Typically responds within 2 days

How do I know I can trust these reviews about MorningSave?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MorningSave?