• MorningSave

MorningSave

Write a Review

Overview

MorningSave has a rating of 3.8 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response, and timely manner. MorningSave ranks 12th among Marketplace sites.

  • Service
    102
  • Value
    90
  • Shipping
    95
  • Returns
    77
  • Quality
    83

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 80%
Positive
12
Neutral
1
Negative
2
55
See all photos
How would you rate MorningSave?
Top Positive Review

“Customer service”

Lillian R.
4/13/24

I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!

Top Critical Review

“Waiting on comforters”

Karen T.
9/7/24

I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware

Reviews (784)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (391) phone number (19)
Thumbnail of user samw434
California
1 review
0 helpful votes
  • Send Message
September 16th, 2020
Verified purchase

An incredibly fun place to online shop. Anytime there's ever been an issue they've handled it quickly and to my satisfaction. Definitely worth it

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hey Sam,

Thanks for the love!

Thumbnail of user milchielc
California
2 reviews
0 helpful votes
  • Send Message
July 9th, 2020
Verified purchase

I had an issue with my order and Jackie was quick to respond via email and resolved the issue without me having to ask.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hello Milchiel,

Thanks for the review!

Thumbnail of user jamief188
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 22nd, 2021

I have ordered several things from this site and loved everything. I had one issue and they resolved it asap. I will continue to buy from them.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Aww, thanks Jamie! <3

Thumbnail of user lindai84
California
2 reviews
0 helpful votes
  • Send Message
January 3rd, 2020
Verified purchase

Customer service is always kind and helpful. They respond in a timely fashion, and that is very much appreciated.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hello Linda,

Customers like you make it easy to be kind. <3

Thumbnail of user johns6195
California
1 review
0 helpful votes
  • Send Message
April 29th, 2020
Verified purchase

Totally satisfied with your prompt solution to my problem. Will certainly reorder said item, and will continue to shop with Morningsave. Thank you.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks, John! <3

Thumbnail of user jenpra208
Florida
1 review
0 helpful votes
  • Send Message
October 13th, 2023

Very helpful. Respond timely with details and helpful information. Very happy with the assistance. Definitely recommend.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Jennifer,

Thank you for taking the time to write such a positive review, we appreciate you!

Thumbnail of user mervb3
New York
1 review
0 helpful votes
  • Send Message
May 5th, 2021

Shipping costs are a joke. 7.99 for a 15 dollar purchase. People are not stupid and won't buy into your ridiculously stupid high cost of shipping.

Products used:
unknown

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user deborahw559
California
1 review
0 helpful votes
  • Send Message
December 9th, 2019
Verified purchase

Thumbs up to Brittany for a quick response to my Father's Day issue and a big thanks for all the savings and merchandise you offer! :)

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

*high five* Right on, Deborah. Thanks for the love.

Thumbnail of user marthao71
Texas
1 review
0 helpful votes
  • Send Message
March 25th, 2020

I tried for weeks and never got emailed back. I ordered 3 items and only got 1 item. Asked for a refund.no respond. I'll never order from them again

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user cynthiac928
California
1 review
0 helpful votes
  • Send Message
June 27th, 2020
Verified purchase

What a pleasure to have contact with someone who so quickly handled my complaint to my complete satisfaction!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Cynthia,

It was our pleasure to work with you!

Thumbnail of user melaniec237
California
1 review
0 helpful votes
  • Send Message
July 24th, 2020
Verified purchase

I realize during this stressful time stuff happens so I appreciate the kind and swift help I received.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks Melanie!

Thumbnail of user ernestg39
California
1 review
0 helpful votes
  • Send Message
June 10th, 2019
Verified purchase

My purchase was easy to return with excellent customer service and instructions on how to return it. I'm very pleased with morningsave

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks Ernest.

We're pretty pleased with you, too!

Thumbnail of user julieb1251
California
1 review
0 helpful votes
  • Send Message
May 19th, 2020
Verified purchase

I have ordered from Morning SAVE for a few year's. Love everything I buy. And I buy OFTEN for myself, my Daughter and Son in law, Sister, friends, especially at holidays. Every order gets to IT'S shipping address on time or before. I am a member so I only have to keep my membership current and all my orders. I have had a few issue's with some items damaged, but I do order a lot. It's expected every so often. All I need to do is contact the customer service department and they alleviate the issue quickly and that puts my mind at ease. Megan is in the customer service department and is absolutely the sweetest, most caring and helpful CSR I promise I have DEALT with. Believe me over the years ( I'm going to be 64 May 20th) I have had to deal with ALLOT of CSR'S in my lifetime, not all were NICE. MORNING SAVE has never in 5 YEAR'S been rude or rushed me with my explanation ever! They reslove it quickly. Even during the times we find out selves in they are Super GREAT! Thank you Morning Save for hiring Such Great employees such as Megan! I will never stop shopping on your site and absolutely brag to all my friend's and family, even to people that complement me on SOMETHING I wear, or carry. I saw You have to go to www.morningsave.com, but don't get mad at me if you get happily hooked like I am.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hello Julie,

Thank you for such a thoughtful review. We appreciate you taking the time. <3

Thumbnail of user susano393
California
1 review
0 helpful votes
  • Send Message
August 18th, 2020
Verified purchase

I have been a member for a few months and have bought many products and haven't had any that weren't just great, love me some morning save!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks Susan, we love you too!

Thumbnail of user sandrav252
California
1 review
0 helpful votes
  • Send Message
June 18th, 2020
Verified purchase

Jackie took care of my concern quickly and without any hassle at all. She clearly understood what i needed and took care of the issue.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

D'aww, thanks! :)

Thumbnail of user michaell2395
Florida
1 review
0 helpful votes
  • Send Message
June 29th, 2020

Ordered an item on 5/22. Today is the 30th and the order hasn't even shipped.
Suspecting that this is a scam site.

* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user richiei
California
1 review
0 helpful votes
  • Send Message
December 27th, 2019
Verified purchase

I bought some earbuds and they ended up being defective. Unfortunate but morningsave.com has great customer service and they sent a replacement.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Richie,

I'm sorry your earbuds were defective. It's great to hear that our support team wasn't. ;)

Thumbnail of user marym1378
California
1 review
0 helpful votes
  • Send Message
July 23rd, 2019
Verified purchase

I had a problem with my delivery and Taylor responded kindly and efficiently. I appreciate the excellent attention and resolution! Thanks!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Mary,

I'm pretty sure you just made Taylor's day! Thank you for the review and letting us know that you received excellent support.

Thumbnail of user carolel68
California
1 review
0 helpful votes
  • Send Message
December 9th, 2019
Verified purchase

I received defective merchandise. I e-mailed morning save and they credited my account. They were very pleasant.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks for the feedback, Carole!

Thumbnail of user angelat421
California
1 review
0 helpful votes
  • Send Message
August 14th, 2020
Verified purchase

I appreciate how Taylor handled my issue with my two orders after sending a picture of the problem and the timely manner the issue was handled.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hey Angela!

I'll be sure and pass the positive review along to Taylor! Thank you for the positive feedback.

Thumbnail of user saundram8
California
1 review
0 helpful votes
  • Send Message
July 15th, 2019
Verified purchase

I have purchased several different products have enjoyed them all. I did have one return and great assistance returning it.

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Saundra!

It's so great to hear you've had so many great experiences with us. Thanks for the love. <3

Thumbnail of user humbertor23
California
1 review
0 helpful votes
  • Send Message
May 15th, 2020
Verified purchase

I have been ordering stuff from Morning Save. I have to say that they are very responsive to my concerns

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Humberto,

Thanks for the review!

Thumbnail of user debrab811
California
1 review
0 helpful votes
  • Send Message
August 19th, 2020
Verified purchase

I had a problem with the item I ordered. I received a quick response and was kind to listen to my problem and resolved it with no further questions

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Hi Debra,

Thanks for the feedback!

Thumbnail of user irisd2
Florida
1 review
1 helpful vote
  • Send Message
April 11th, 2020
Verified purchase

I had an issue with an order and Jackie took care of it quickly and very professionally.
Thanks Jackie!

Thumbnail of user jackieg114
Jackie G. – MorningSave Rep

Thanks, Iris!

Thumbnail of user louellat
California
1 review
1 helpful vote
  • Send Message
July 27th, 2018

Thank you MorningSave for the refund. Maybe I will try ordering again as you
Do have good products that I like.

Thumbnail of user chade17
Chad E. – MorningSave Rep

Sorry about that! I checked into the refund processing for this order and reprocessed it for you. You should see that refund come through in a couple days! We've also created a coupon code for you for the delay. You can use your username for a discount on your next order. Sorry again for the delay!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Exclusive offers from brands you'll love.

Company Representative

Thumbnail of user jackieg114
Jackie G.
Typically responds within 2 days

How do I know I can trust these reviews about MorningSave?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MorningSave?