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MorningSave has a rating of 3.8 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response, and timely manner. MorningSave ranks 12th among Marketplace sites.
This company responds to reviews on average within 2 days
I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!
I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware
I had an issue with my order and the delivery time of the product. The issue was taken care of and I was offered a partial refund for the product.
Jackie was very helpful with my issue. Not only was my problem solved, it was resolved quickly plus Jackie was a pleasure to deal with.
Hi Angeliki,
Thanks for the shout-out, it means a lot to me that you took the time to leave a review.
Thank you for resolving the glitch in the delivery
Of my purchase. Your customer service department is awesome. Thank you for your help.
You're pretty awesome, too!
Great attention to my question. Jackie was awesome and attentive to my problem.
Awesome customer service!
Thanks for the shout-out, Debbie!
The watch i ordered was defective i notified customer service who refunded me the monies as the watch was not available.
Thanks for the feedback, Lisa!
When we had a problem with a product, Jackie issued a refund with no problem. Definitely recommend MorningSave!
Thanks for the love, Doug! <3
Purchased two Pop Sonic water flossers.
One wouldn't work & the other overheated and wouldn't switch off.
We can get this solved for you. Just send a message to support.
Thanks!
My concerns were addressed quickly. Highly recommend Morning Save for great prices, quality merchandise and excellent customer service.
Thanks for the love, MaryAnn! <3
Thank you to Jackie at customer service for resolving my problems professionally and in a timely manner.
It was my pleasure Valarie. <3
Jackie responded to my request immediately and handled it expeditiously. I truly appreciate her excellent customer service.
My pleasure! Thanks for the shout-out!
Great job, Jackie! She walked me through multiple tests of some defective products and make it right with a timely refund. Thank you!
Thanks for the love, Bret!
And it was rectified immediately. No need to write more than one time. This is a site that stays on top of things. Thankyou Taylor!
Hi Lynn,
Thanks for the shout-out to Taylor! <3
Better off buying directly from the individual companies. They allow returns. Morningsave does NOT. Now I'm stuck with this product!
Vacuum arrived damaged but had no trouble swapping it out. Was half price of Amazon so worth the hassle. Will look for more deals.
Refuse to purchase again from MorningSave! Difficult website! Needed refund $73.41. Only received $39.
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I bought the set of Copper pans. When they arrived one was dented and scratched. Morningsave has replaced my order, with no additional cost to me.
They hide behind Steve Harvey show to rip consumers off. Read reviews before you buy anything offline.
After receiving an order of glasses, they arrived totally shattered. One quick email and my money was refunded. No questions or pictures were needed.
Hello Nora,
Thanks for letting us know that worked out for you!
Order had six electronic items in it. Only three worked. Rec'd full credit within 24 hours of issuing complaint. Excellent service.
I'm glad we were able to help out. Thanks Neil!
Friendly and helpful staff. Item did not work out for me personally but i'll continue to shop with Morning Save.
Thanks Samantha!
It's great to know our support team was able to help out. :)
EXCELLENT, PROFESSIONAL, PROMPT AND DETAILED CUSTOMER SERVICE!
THANK YOU FOR MAKING MY TRANSACTION A SMOOTH PROCESS, CONTINUED SUCCESS WITH THE MORNINGSAVE.COM CORPORATION!
SINCERELY,
BRENDA M
Hi Brenda,
We strive to go above and beyond. We're thrilled you had such a great experience!
Thankful that customer service resolved my broken/ defective orders with either a refund or product reorder. Thanks!
Hi Leah,
Thanks for giving us a chance to fix it. :)
Kevin replied to my email concerns and resolved the problem very promptly! His service is much appreciated!
Hi Karen,
That's awesome! Thanks for letting us know.
Make sure you read five print you'll be charged 4.99 a month for membership. I would not ever do business with them.
Tip for consumers:
Don’t purchase anything.
Products used:
Can’t even remember but being charged a membership fee is terrible.
Hello Karen,
The option to choose the membership is presented during checkout. You can select either the membership or pay the flat rate shipping fee. Neither is preselected, so you have to choose to join.
I hope this clears things up.
Explained to MorningSave that item just quit working after about 3 weeks and they immediately replaced. Excellent help from Chad.
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Hello Michael,
I'm glad we were able to help out!