MorningSave

My wife and I have purchased many items from Morningsave and have been very pleased with the quality of the merchandise. They also stand behind their products. If you have a problem just contact them and they will try to make it right. Mrbhb1

I had a product (JBL headphones) quit working after 60 days. I sent an email to MorningSave, and Jackie responded immediately. She was polite, very helpful and resolved the issue. I have purchased a couple of items from MorningSave and have been very happy with the results. I will definitely continue to buy from them.

Purchased a brush straightener that doesn't heat up and doesn't show you the heat setting! Contacted customer service due a return authorization number and they want me to contact manufacturer! I would not purchase anything from them unless your 100 percent sure you won't be returning it! I will report them to the Better Business Bureau and report them to the shows that I saw them advertising on... Entertainment Tonight, Inside Edition, etc. They should know that this company does not back up the products they sell. Terrible customer service.

I had an issue with one of the items I ordered but they insisted that I keep the item and they refunded my money. Although I hate that the product did not work for me, their prompt response will definitely not reflect my ordering in the future! Everything else I ordered was exactly as described!

I have been a consist customer of Morning Save, purchasing various items at an extremely low price. The majority of the items have been pretty good sometimes not quite what you expect, but the Customer Service is Cass A Excellent, barr none. They seem to always be amenable to rectify the issue when there is one. The latest situation the Customer Service Rep "Taylor" really took the liberty to respond and provide the best practice of customer service with options and sincerity. I would give Taylor a grade A of customer service and appreciate the personal support to ensure that there was a satisfactory solution. Thanks goes a long way when its genuine and so does great customer service.

I almost didn't reach out, but I am glad I did. I had an issue with an order that I received and Kevin responded to my concern. I was taken back by the speedy reply, but even more pleased when I read his attention to my concern and the avenue he opted to deliver in order to resolve my issue. Thank you, Kevin. I appreciate your level of customer service!

I purchased an item from the site for the first time. Once it finally processed, I received a tracking number. I kept checking it and it went from TX to NJ to CT, where it has been stuck with no status updates for over a month in it's trek to Iowa. Why it went from TX to the east coast instead of straight up the map is a mystery to me! It took several attempts to get MorningSave to realize that this package was somehow lost and finally they offered a refund. It might have been nice if they offered to rush ship a replacement item to me but that was never offered. I will NEVER order anything from them again. Lesson learned!

I purchased a humidifier only to find out that there was a factory default in it. Package had factory seal. Screw cap for the water tank was defective. With discussions and even a photo from me they immediately agreed with the defect and settled with a full refund. The buyer needs to be proactive in the request for assistance.

I am so please with the customer service of this company. I purchased a Fitbit tracker and could not get it to work. I contacted MorningSave and was told I would need a portable device with Bluetooth in order for it to work. I explained being an older person, I did not have a Bluetooth device. I am old school and still have a landline phone. Well these wonderful people, even though my purchase stated no refund if you have buyers remorse because you are receiving the items at a such a considerable discount, went above and beyond what I call good customer service. I explained I would have to save up my money (being retired) to get this Bluetooth thing. Well these wonderful people not only refunded my money, but allowed me to keep the tracker I ordered. Talk about making a customer happy they did that for me. I will definitely continue to shop with MorningSave, Again thank you MorningSave.

I placed an order for 3 items instead of 1 due to system error and I contacted customer service. Taylor was excellent, she emailed me promptly and told me exactly what to do when my orders were delivered. Taylor was able to assist me in refunding my money the very next day after sending my orders back. Kudos to Taylor for excellent service!

I had ordered a size L pair of slippers and was sent X L. I contacted and explained my problem and within two hours received a response from Jackie Mercatalyst that a new and correct order has been submitted. Absolutely wonderful customer relations! Thanks so very much...

I'm a true all the way % loyal customer to Morningsave.com. This really been a long time coming. Finally, someone that trust true judgment. Had a problem with an item and bam! No third degree of the situation. Love there products and love there staff, Mr. Kevin (Mercatalyst)

I recently bought the ear pod from them. The right ear pod kept falling out of my ear and the left one was fine (would never fall out). I was listening to music while cleaning my house and it fell and was not able to catch it in time and it broke while hitting floor. I sent customer service a message asking for a replacement and they told me they they don't cover accidentals. Will never buy from them again. The worst.

I made my first purchase from Morningsave and can't be happier. I purchased a Shark cordless vacuum and absolutely love the product. It is great and I bought it at an amazing price. Then to make it better I saw it at a lower price on Morningsave and they gave me a credit for the difference in price. That is what a great company does. I will be purchasing more items from them. Great customer service!

The product I received was defective. I was skeptical of the return process which required communication only through email chat. After a couple of back and forth exchanges related to why the product didn't work, I was given a full refund and no other time or expense needed to return the product. In this digital age of communication I was pleasantly surprised with the level of service and ease.

Taylor was very helpful in issuing a refund on a order I had a problem with. She responded to my email within a couple of hours and offered to resend a new item or refund. Thank you so much for your quick response I really appreciate your great customer service!

Ordered something by mistake, emailed cust service, received immediate response with resolution. I consider the service I received to be excellent and I will absolutely order again. The shipping was quick and it was well packaged also but really the service made a huge impression and what will keep me coming back

A new member that received a defective product. I followed the refund/replacement policy and received a response, via e mail within 24 hrs. With no question asked, I will be receiving a replacement. Happy Customer.

I had an item that arrived broken and customer service was very easy to work with. They process the replacement item right away, and I didn't have to go through the trouble of mailing anything back. Also, the rap was very nice and super professional!

Have ordered many products from them, are as advertised and they arrived quickly with no problem. One order was shown delivered, but was not here. Contacted them and they answered me quickly, checked on it and got back to me. I checked the post office and they showed it scanned at our house and delivered. Contacted Morningsave, again and told them and they called the order stolen. They offered me a refund or replacement and I chose replacement and have been advised, by them, it is being shipped again to me. This all in a matter of days. Can't go wrong by buying from them.

I had a problem receiving my order for a bug zapper. Kevin was so helpful, and professional! Without question, he shipped a replacement order. 2 days before receiving the replacement, the original order came! I advised Kevin I would like to keep them both. The whole fiasco ended to my complete satisfaction! In my opinion, Kevin is a "Super Star"! I will be ordering again in the future!

I am trying to return 2 items and can not get an answer how to do so. When I email them even reponding to their e-mail saying it was ordered, it was returned to me as spam to them. What kind of company does business like this, you better get me a refund fast as I don't play. All your TV shows are going to hear from me.

I have received a lot of items from "Morning Save" and so far only 1 hiccup and that was the bars with the zippers. The zippers didn't stay zipped. Other than that, I am really happy with all the other items I have received, magnetic eyelashes, bee pollen face cream, hair dryer/styler.and they refunded my $$ for the bras, great company