Motherhood Maternity

I am giving Motherhood Maternity 1 star because I can't review them without leaving a star; otherwise I would give them at best 1/2 a star. I placed an order on their website and paid for expedited shipping. It is now 2 WEEKS after the order was placed and the items still haven't been received. I have emailed and called multiple times. FINALLY today I received an email response telling me that they will issue me a store merchandise card to place the order again. When I tried to do so, it wouldn't allow me to do so. Again, I called their customer service number. Again, I held for almost 20 minutes; but this time the call hung up. When I tried to call back (multiple times) I got a recording telling me it was not a working number. At this poi8nt I doubt that the pj's will even get here before the baby is due in 2 weeks!

Pretty sure this website is a scam. I made an order, never received the package. Package was marked as delivered but was never actually received. I contacted their customer support and was told to wait 10 days after the expected delivery date, which already seemed off. I waited the 10 days and contacted them for a resolution and was offered the option of a gift card. After waiting over a month for these items, I no longer needed them and asked for a refund but the support team have not responded at all and it's been over a week. Do not purchase from here.

Bought my daughter maternity blouses and my purchase was held hostage until I heard the whole sales pitch on purchasing a magazine package "one time cash special". Really? I'm far too busy for this. What should have taken 2inutes took 10 minutes. If customers are interested. They will ask you. Knock it off. The line during a busy afternoon would be insane if everyone had to listen to the sales pitch. The two ladies in front of us had to endure the same torture. For a gal with disposeable in one- looking to gift her daughter? U just lost a customer. Found the transaction tacky.

I ordered shorts and it took two weeks to arrive. I asked customer service where the order was and they apologized and said they were refunding shipping. They never actually refunded the shipping to my account and tried to blame my bank. Which my bank said they never did anything. The shorts I ordered were destroyed in the wash after one wash on cold/delicate. The company said that's just the style. But there was a hem before washing and it was destroyed and looked completely different after washing. The company issued a gift card to cover the damage and then revoked the gift card and said it was the style. I wouldn't waste your money with this company.

I visited the store to purchase the Jessica Simpson skinny jeans. Tried on the XL. They fit l, but the belly band did not leave extra room for growth. I was still going to purchase them, as they were buy one get one 50% off. Got to the register and saw the exact same jeans in plus size. Grabbed the 1X. Lady at the register informed me plus size did not offer the same sale. Wait a minute? They were priced the same, same name brand, but not on sale?!? Please explain Motherhood! I called and voiced a formal complaint last Thursday. I've yet to receive a response.

Placed an order, it said it was delivered but I never received nor did my neighbors... called and they said they can't do anything until 10 days after it said it was delivered... I ordered a shirt for a special event and now I'm screwed. I WILL NEVER ORDER FROM THEM AGAIN OR ANY OF MY FRIEND OF FAMILY!

The company does not have the ability to make adjustments to orders. So if you order wrong size. You have to wait for them to ship to you. Feel out a return form and pay to ship it back to them. Then you can order correct size. Im just gone to order from amazon and get my money back.

They do not honor orders that have not been delivered to sender even after stating themselves that the order was not delivered. They also do not respond to emails.

DON'T PAY EXTRA SHIPPING:
I paid extra money for express shipping to ensure that my daughter would receive her items the next business day... it's 2 days later and she still hasn't received. I called CSR who informed me that in order for her to receive next day, order needed to bed placed by certain time. This information was not present to me when ordering. They just said "sorry you are upset"...
My response: sorry that you won't receive any more of my business!

They made me pay almost 20 dollars shipping cuz I wanted to change the size of my pants. I even called them 15 minutes after making the order telling them I need to change the size and they said I have to return it back. Every time I talk with them they tell me a new policy that requires me to pay more and more money. They are the worst.

I placed my first order on 9/3. Today is 9/16. According to Fed Ex the company uses USPS. I can't figure out how to track the package. I should be ashamed to admit that I placed a second order but I did. I entered the correct shipping address but their system used the billing address as the shipping address. I immediately contacted them when I saw the address flip. They claimed their system is automated and they couldn't change it. It was a matter of minutes! I just hope the product eventually arrives and is halfway good. I should have read this site…….

It's been 7 weeks since I placed an order with Motherhood Maternity. 3 days after purchasing the items, I received 2 separate emails saying certain items were out of stock and couldn't be shipped (the rest of the items were shipped)
7 weeks later, I still have not received my items. It's been so long that my order can't even be tracked anymore.
I have left multiple emails and voicemails and messages on FB Messenger. I haven't heard back from a rep ONCE.

This is my third pregnancy so not my first time shopping here but it is now my worst shopping experience I have ever had. I ordered a pretty large order and said it was shipped out but never showed up so called fedex who shipped it and they said they had the package but motherhood maternity did something wrong so they can not ship it to me so called them and they said they can't do anything about it and made me wait 25 days to see if it would show up even tho FedEx said it will not. Then 25 days are up and they said they will reship, well guess what they lost that package before it even got.sent out of their facility. So call again and they say if sorry we will ship it again now we're way over a month since I ordered and they took my money. But guess what now there out of most of the stuff I ordered so they could only fill half my order and then give me a gift certificate for the rest like they think I would ever shop with them again I had to fight to get my money back on something that was their fault twice now. And now I finally received part of my order 40 days from order but it was messed up and not the right stuff and they expect me to ship it back to them so they could have their mistakes back or there going to charge me more they said they are unbelievable and terrible customer service I couldn't get one manager or head person to talk to me on the phone save yourself the hassle and buy from anywhere else plus their clothes arnt worth the money.