Motherhood Maternity

Purchased pumping bras and within 2 months had a huge rip on one side. When I reached out to the company they wanted pictures which I supplied and then they only offered me 20% on my next order what a bunch of crazy! Awful customer service especially for new moms going through the struggles of motherhood already. Will not buy from them again.

I wish I would have looked deeper into this company before buying from them. I wasted $60 on maternity/nursing bras that fit terribly, look frumpy, and do not function as advertised. Customer service was useless.

They had also voluntarily added a free holiday tote to my order (which was placed in January) but I haven't received that yet and don't see that it's shipped. Keep your outdated and sad excuse for a "gift"!

Would not recommend purchasing anything here. You might get your order or you might never hear back from anyone. They also do not have a great streamlined system in place to determine whether something is in stock or not. I ordered a swimsuit, received my order confirmation and then radio silence for two weeks. I reached out multiple times. I eventually filed a complaint with my bank and thankfully they handled it very efficiently. Surprise, surprise when I finally get a response from Motherhood the next day stating they had received a notice from my bank AND the swimsuit was out of stock. Take your business elsewhere. They are having so many sales, I'm unsure if they scam here and there or they just can't really keep up with the orders. Save your time and money.

I ordered my clothes over three weeks ago. For the longest time they set the label was created but it had not shipped. I kept emailing to ask about it, and they kept telling me to wait longer and that it was on the way. It was very clear that it was not on the way yet. After 2 1/2 weeks, it finally left the facility, And since then it's been sitting who knows where for another five days. The customer service has been absolutely atrocious. One of the items that I purchased was oversold so they told me I wasn't going to receive it and offered my money back on a gift card rather than the original payment. Absolutely horrible on every level.

I bought clothes online and didn't receive them yet. Every time I contact them, it is just says excuses and no resolution. They don't take any action to support the request. It's a complete shame. I'm so frustrated.

I was concerned about ordering from this dealer after seeing the negative reviews. But I am so glad I did. Shipping was a little slower than desired. (Fedex is crappy). But the products were received as ordered, sizing was spot on, and were of good quality. I ordered multiple clothing items from overalls, pants and tops. My daughter-in-law also placed an order... Same- very good experience. No complaints here.

I bought two maternity clothing items as Christmas gifts on Nov. 11 and had them shipped to me to give to my daughter-in-law for Christmas. She opened them on Christmas Day and unfortunately, neither one fit. When I called Motherhood Maternity to find out how to start a return or exchange I was told they could not help me since it was more than 30 days since the date of purchase. But they are Christmas gifts! So I emailed Motherhood Maternity twice and no reply! I have never heard of a store with a worse exchange policy and such disregard for their customers. I will never shop there again :(

I was very apprehensive purchasing online after reading all these negative reviews. Made a purchase anyways, received my order everything was perfect items as described no issues quality better than I expected. I only shop sale, besides that they had an additional discount and free shipping!
After receiving my order and a free gift I placed another order, will see how that one goes. Look forward to my new maternity overalls

This is our last baby so I decided to splurge and bought an expensive (over $100) jumpsuit from Motherhood that was on clearance (no refunds/ exchanges). I was sent a defective jumpsuit (which customer service acknowledged). I was offered 25% off (no refund on the 10% tax). They refused to replace/ exchange or refund. I would hate for another expectant or postpartum mother to be as disappointed as I am, out almost $100, and having to go through the hassle of filing with their credit card company. I've purchased from a majority of other mainstream and some small shop maternity/ breastfeeding/ postpartum brands and Motherhood Maternity has provided the worst customer service I have ever experienced. I would recommend to save yourself the hassle and shop elsewhere or understand that if you buy an item from Motherhood Maternity that is listed as clearance with no refunds/ exchanges you will be out of luck when they send you a defective item.

Their website will take your credit card information/Apple Pay details before you are ready to submit an order. Even if call them immediately after it happens, they will tell you that there is nothing they can do about it and can't cancel/modify an order.

I wish I had read the reviews since others have had the same issue with them.

I am disputing the charge with my credit card company as well since I did not approve the submission.

Do not shop there unless you want to lose your money without approval.

Their policies, such as return and cancellation are archaic. $10 restocking fee? Seriously?! And when some if their sale items didn't ring in correctly, they refused to fix the error because I had used a coupon. Why should that impact a sale? So, don't let the coupon apply to the sale, fine, but still honor your sale. Then, after applying their email coupon, they auto prompted me to use the idme coupon. They only allow one coupon to be applied and took the lesser of the two. NONE of this was warned about! Their customer service was terrible! After 30+ minutes on hold nothing had been resolved. Do NOT purchase from this company. They're clearly not doing well since they had to close all their retail stores and can't even afford to pay for returns.

Went there to buy a dress for a friend shop had her son die and needed a funeral dress. Bought 2 with understanding that I would keep one. Sales clerk said ok. Next day returned one (keeping one) with receipt. They scanned receipt but their system couldnt find it. Refused to refund. Shocked. Awful customer service. Spent an hour just sort of staring at the clerk who was on the phone with corporate.

This place is terrible when it comes to shipping in a timely manner. I placed three orders. Each took 2-3 days to ship and over two weeks to reach me in Colorado. The third order I placed on the 10th of October. Not only have I still not received that order 11 days later, part of it hasn't even shipped yet after 11 days! The customer support does not respond in a timely manner, it's about a week turn around and they simply blow me off. Nothing but problems. I'll shop elsewhere. Pink Blush Maternity has beautiful clothing and great sales with excellent customer service!

Took my daughter in law to purchase maternity bra and discovered the store was closing. We decided to get idea of size and material and order on line any extra we could not find in the depleted stock. While in store I started an order online, got to the payment part and the shipping was more than the purchase, so backed out and when at home emailed them. They did not address my concern as to why the high cost (site indicated low rate for international shipping) and to add insult to it all stated if I purchased $79.00 more shipping would be free.

Ordered 4 bras. Spent $96. Was supposed to get 4 free panties. Only let me put one in the cart. When they came there were no panties. Called company. Was basically told too bad. They were willing to offer free shipping if I wanted to pay for the panties. What a scam.

Do not buy from here! All of the clothes did not fit comfortably! What is worse is it cost me $25 dollars to ship back! There are so many other places you can order from that has free returns! I will never order from here again.

Cheap material. Wrong sized things. Super bad and unhelpful customer support. Waste of money and time. I ordered 2 in size M. As shown on pictures the black is wayyy bigger. And they refused to return money and pay for the shipping.

This business is an absolute mess. The customer service is seriously absent. They do not reply to your inquiries in a timely manner whatsoever and when they do actually reply, they are unhelpful, uninformative, and seem keen to dismiss your concerns without actually addressing them. I've had a terrible time with returns through this company and there is a very confusing system for customers to try to follow. There are so many other places to shop for maternity clothes! Their clothes are cheap and wear out quickly.

Bought a dozen peices of clothing, promptly shipped back a handful that didn't fit following the return instructions on the website and never received a refund or confirmation. When I opened a paypal incident the seller closed the ticket and I never heard back. Such a bummer because they have a great selection and I would love to keep shopping with them but I can't stand by bad business behavior.

Yep, you heard it right. After ordering five items, I returned two IN THE SAME PACKAGE to Motherhood. They refunded the less expensive item and claimed to have "never received" the $40 poncho that was returned with the pants.

They submitted a "search request" to their warehouse and told me it would take two weeks to look for the item. After two follow up calls, being told the same thing and now over two months later, I'm out $40 bucks and don't even have the item.

Absolutely terrible customer service. I will never use them again.

After their promotion not computing properly in my shopping cart, I call customer service and am told that the order must be placed before the promotion adjustment can be applied. At this time, I am not informed that motherhood.com does not allow for ANY order cancellations. Period. Placed the order due to request of customer service rep, received adjustments, but instantly regretted purchase. Called back immediately to cancel and was told that this is not possible due to their 'fast order processing system.' How fast is this system? Well, I'll be getting my order in a week. Unbelievable. I will never shop with this fraudulent company again!

I am very disappointed with Motherhood Maternity. I purchased 2 clothing items ( which appear to be fine) and a $50 gift card, which I did not receive. I emailed them and they said I would receive a response in 24 hours. 3 days passed with no response so I tried calling their customer service line but it was non-responsive and disconnected me! Very poor service AND missing merchandise!

I had just purchased an item which took over a week to get to me. Once i received the item the SAME day I found it online for half of the price during one of their sales. I contacted their customer service and asked for a price adjustment. They conveniently waited until the sale was over to respond 2 days later and said that since my purchase was over 7 days ago they refused to price adjust. It took them over 7 days to even be delivered to me so how is that fair?! I will be returning my entire order and never ordering from them again. The two women I spoke to were not helpful at all. The quality of the clothes is poor too. Do not waste your time or your money here. TARGET has better quality maternity clothes.