• MotocrossGiant

MotocrossGiant

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Overview

MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices, and shopping experience. MotocrossGiant ranks 3rd among ATV sites.

  • Service
    13
  • Value
    13
  • Shipping
    13
  • Returns
    4
  • Quality
    11
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How would you rate MotocrossGiant?
Top Positive Review

“So far... so good!”

Kelly M.
12/14/15

I've ordered a couple things as gifts... "Matt" was very helpful in answering some questions. Hopefully everything fits and my son likes them. If not, I will return and according to Matt, not a problem with exchanging or returning.

Top Critical Review

“Disappointed”

Michael R.
4/24/20

Ordered and paid for a Motocross stand from Motocross Giant. I have heard nothing from them since. Going on 13 days. I have put in repeated emails in good faith and left multiple messages. Still nothing. I would say that the customer service was effective/ineffective if I actually spoke with someone. Billing is timely and immediate. Getting me the product has not been a priority. Next stop - Better Business Bureau and my 6,000 followers on Instagram.

Reviews (392)

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motocross giant (23) customer service (35)
Thumbnail of user jamiea23
New Jersey
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

They always have a great selection of merchandise to choose from and you receive it fast.

Thumbnail of user keviny12
Utah
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Product and service are great. It just took a long time for back ordered item.

Thumbnail of user elisar
Texas
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

I got a great deal, all items arrived quickly and just as advertised.

Thumbnail of user brittanyp13
Ohio
1 review
1 helpful vote
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December 3rd, 2015
Verified purchase

My favorite place to order from so far. Great customer service, and cooperation with exchanges.

Thumbnail of user gayleo1
Michigan
1 review
1 helpful vote
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December 3rd, 2015
Verified purchase

Item can in a timely fashion, no problems, would definitely use them again :)

Thumbnail of user kirat3
New York
1 review
1 helpful vote
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December 3rd, 2015
Verified purchase

Was more than please with products, price, communication, and shipping

Thumbnail of user dougw22
District of Columbia
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Ordered a few shirts and they showed up. Can't expect more or less

Thumbnail of user seanp28
Australia
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Very impressed with the price & service have recommended them to my mates

Thumbnail of user rommele
California
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

It took 11 days to send a handful of steel balls 360 miles.

Thumbnail of user wendeew
New York
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Ordered gear for my husband as a gift. Got it on time and looks great!

Thumbnail of user jenab2
Pennsylvania
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Absolutely wonderful! Pleased with quality of products! Very speedy shipping!

Thumbnail of user brodiec8
Canada
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Excellent site, great service and fast delivery.
Can't ask for more.
Thanks
Brodie

Thumbnail of user nathant24
California
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

I am always eased the their quality service and fast shipping

Thumbnail of user chevyo
Ohio
1 review
0 helpful votes
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February 9th, 2016
Verified purchase

Fast and very friendly service! Customer support rocks.
Thank you

Thumbnail of user martinb89
Nevada
1 review
1 helpful vote
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February 7th, 2016
Verified purchase

Love the cover. Buy 1 size larger than recommended.

Thumbnail of user keng38
Utah
1 review
0 helpful votes
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January 22nd, 2016
Verified purchase

Shipping will take some time if you do it standard

Thumbnail of user cherylm69
New Hampshire
1 review
0 helpful votes
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January 20th, 2016
Verified purchase

Excellent experience - fast service and product as described. Thank you.

Thumbnail of user andresc22
Mexico
1 review
0 helpful votes
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January 3rd, 2016
Verified purchase

They delayed my package 1 week more of normal for christmas day. But its ok

Thumbnail of user jackr71
Ohio
1 review
0 helpful votes
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December 31st, 2015
Verified purchase

At least they sent the rite stuff so that's definitely a plus

Thumbnail of user kenn1026
California
1 review
0 helpful votes
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December 20th, 2015
Verified purchase

I well be a return shopper great web site
Thanks see you soon

Thumbnail of user markm237
Arkansas
1 review
0 helpful votes
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February 21st, 2016
Verified purchase

First time buyer. Pleased with products and price... Fast, easy to track shipping.

Thumbnail of user sidneya14
Florida
3 reviews
0 helpful votes
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February 18th, 2016
Verified purchase

Not so good. 9 days an my order is still in processing? What's UP.

Thumbnail of user emmae13
New Zealand
1 review
0 helpful votes
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February 11th, 2016
Verified purchase

Haven't got any updates on my purchase or estimated delivery times

Thumbnail of user superiorl
Utah
1 review
0 helpful votes
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February 3rd, 2016
Verified purchase

My stuff is not here yet so it make your experience hard to tell.

Thumbnail of user ivanah1
California
1 review
0 helpful votes
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January 31st, 2016
Verified purchase

The site offers great products and overall, it was an outstanding shopping experience.

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From the business

Welcome to the official Facebook page for www.motocrossgiant.com, the place where you will find the lowest prices for all of your motorcycle needs.

Business History

Founded in 2001, in Southern California, MotocrossGiant's customers have helped us grow into a worldwide leader in parts, apparel and accessories. Beginning as a small shop, we now have a huge retail showroom, as well as 2 websites to meet all of your off-road needs! Providing our customers with friendly, knowledgeable staff and the convenience of on-line ordering 24 hours a day, 365 days a year has made it possible for us to ship thousands of packages a day, all at the lowest possible prices.

For our international customers, Motocrossgiant offers multilingual customer support and sales. English and Spanish (Se Habla Espanol) Agents are available.

Company Representative

Thumbnail of user robertr155
Robert R.

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