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MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices, and shopping experience. MotocrossGiant ranks 3rd among ATV sites.
I've ordered a couple things as gifts... "Matt" was very helpful in answering some questions. Hopefully everything fits and my son likes them. If not, I will return and according to Matt, not a problem with exchanging or returning.
Ordered and paid for a Motocross stand from Motocross Giant. I have heard nothing from them since. Going on 13 days. I have put in repeated emails in good faith and left multiple messages. Still nothing. I would say that the customer service was effective/ineffective if I actually spoke with someone. Billing is timely and immediate. Getting me the product has not been a priority. Next stop - Better Business Bureau and my 6,000 followers on Instagram.
Placed order over a week ago still no email that my order has shipped. I would expect the order to ship much faster than what has transpired.
The overall checkout process was good but there is no way to track your package and processing the order is super slow
The site claims that most shipments go out within 24 hours, however it was a week before I was informed that the item had shipped.
I had an unexpected issue with the form of payment and I was assisted promptly and without hesitation by the staff to get it resolved.
Got the right part, earlier than was expected, and the quality was just as i had hoped for. I will continue to be a customer.
I am in Ireland and as an international buyer I found the experience first class. Prompt delivery and great communication
I placed an order on 11/27, it said it would arrive on 12/4, and I still haven't received it. No new updates with the tracking number or anything.
It was my third time ordering from the site in the last 2 months and it is very easy and understandable, thanks for a easy shopping experience.
I order my helmets 1 week ago and selected fast shipping my helmets did not arrive on time and also the boots i ordered supposedly where out
My order was placed ans shipped on the same day. Great service. This is my second order for Troy Lee shirts, great fit.
Like the shipping dont agree with the price cause it said it was on sale and ended up paying more for the item
Two weeks to just ship a visor? Come on lucky I paid for two day air luckily I wasn't holding my breath.
Good service provided and products all gear here. Awesome website, got what I needed,. Excellent customer service. I Would recommend here.
I am so happy! The price was right, the service was quick, the site was easy to use and my husband is so happy!
Thank you!
Took 6 business days plus a weekend to get an order. Order from Rocky Mountain and you get an order in 2-3 days
Ordering was very easy... the product was exactly what I ordered... utilized the free delivery and it was very fast.
I love Motosport! Fast shipping. Good prices. What I need, when I need it. Good about returns when I order the wrong size.
Always fast and excellent service. Been using them for years and always good service and easy to order website.
My shopping experience was really good. The selection of kit was large and the service was very good.
Gain trust and grow your business with customer reviews.
Welcome to the official Facebook page for www.motocrossgiant.com, the place where you will find the lowest prices for all of your motorcycle needs.
Founded in 2001, in Southern California, MotocrossGiant's customers have helped us grow into a worldwide leader in parts, apparel and accessories. Beginning as a small shop, we now have a huge retail showroom, as well as 2 websites to meet all of your off-road needs! Providing our customers with friendly, knowledgeable staff and the convenience of on-line ordering 24 hours a day, 365 days a year has made it possible for us to ship thousands of packages a day, all at the lowest possible prices.
For our international customers, Motocrossgiant offers multilingual customer support and sales. English and Spanish (Se Habla Espanol) Agents are available.
